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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 620

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D
d0123
from Srinagar, Jammu and Kashmir
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Balance deducted without my knowledge

Address:Chandigarh, Punjab

I am using Idea Cellular service. I did recharge my phone of 100 rs on 9 November 2014. On next day my balance was reduced to just 20 rs
without my knowledge. I contacted to customer support but they failed
to trace the reason of this deduction. I want to be protected from this
loot. Please help me....
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V
vijayakumar.mandya
from Maham, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My incoming call are stopped,

Address:Mandya, Karnataka

I am using Idea network, from 08.11.2014 my Incoming calls and messages are stopped, If anybody dial to my number it says: your not dialing a valid number. I raised a compliant on 08.11.2014 compliant no.C[protected], but still this problem is not rectified, due to this i am facing big communication problem and loosing my business.....
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V
Vishwajeet Deshmukh
from Mumbai, Maharashtra
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New Idea Prepaid SIM not activated

Address:Mumbai City, Maharashtra

I have purchased new IDEA pre-paid SIM card by submitting all relevant self-attested documents from Idea store, Colaba on 1st Nov 2014 with promise that the same will be activated in next 24 hrs. Now Its more than a week and still my number is not activated yet. I went to same Idea store for inquiry but they refused to cooperate by saying --your papers are with ministry(really???????) so we cant do anything. --tumhara number chalu...
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S
sayant vijay
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

increasing gprs rate and trick played toward customers

now a days all networks are increasing their gprs because they know very well what ever the rate may be people are ready to use this is because of the influence of android mobiles . so now i wish to mention about the problems which i face in idea network . i was up to port to so other careers at that time they called me back and told they will provide me with their best offers correct after 30days they have withdraw all the offers and when...
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gauravbajpai22
from Bhusawal, Maharashtra
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sudden lost balace

Address:Bhopal, Madhya Pradesh

Dear, In my account balance was 38 Rs. and net balance was 95 Mb. I am using internet (no download).Suddenly balance get lost. (Both main balance and net balance).when I talk to custmor care then no proper responce achieved. Mo.no [protected]...
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M
mahi143
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction without any reason.

Address:Hyderabad, Andhra Pradesh

Hi, My balance had deducted with out any intimation on 5th nov 2014. Iam in regular fallow up with idea team on facebook and twitter regarding the same .However there is no response from them hence am registering the complaint here . Hope at lest now some one will look in to this and do the needful to me . Regards, Mahesh Kumar G. [protected]...
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P
purohits
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Access bill of Idea no.8308834408

Dear Sir / Madam, I m writing this mail due to access bill of my of Idea Mobile no- [protected]. Bill no-[protected] Bill date-06/11/20144 Bill amount-10003.65 This access bill due to access uses of data.As you know I am using 1599 pack form last 2 years.Previously I receive sms of data uses every day so, I aware about my data uses. But now this time no intimation from ur end about data uses.I talked to ur customer care several times...
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G
gaganmadhu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ISD Outgoing Call Activation

Address:Hyderabad, Andhra Pradesh

My name is Madhukar having post paid mobile number [protected] and I am using Idea for last few months. When i tried to make International call on November 6th, i realized my services are not activated. I immediately login into myidea web, checked my services and tried to activate by myself as there is an option on site. It asked me to pay 1000 rupees as security deposit and paid. After payment, nothing as happened, no service request nothing....
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nayan v pawar
from Mumbai, Maharashtra
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simcard activation

Address:Mumbai City, Maharashtra

I convert My idea postpaid sim to prepaid but till now no sim got activated . It has been 12 days (including 7 working days)since i took the sim . My num is [protected] . I took it in Dahisar East idea store. I already spoke with executive Mr.Guru but he is useless & very pathetic....
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M
Madhavi Diwale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Documents misplaced by Idea TWICE??

Address:Pune, Maharashtra

My Idea number [protected] has been barred from service without notice for no fault of mine. I am told that my photo ID and address proof has not reached Idea. I have personally submitted my documents at the Idea outlet on Baner Road, Pune TWO times. The staff have confirmed receipt and sent the required instructions in front of me. However the service remains barred. Moreover, the customer care staff at 198 is unable to help in any way. All...
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venkilifestyle
from Kumta, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea deducted my Rs 498 But not recharged yet

Address:Bangalore, Karnataka

Dear Idea customer care, I tried to Recharge my idea net setter over two times through Idea cellular website using net banking as payment method. Rs 249 has been deducted two times from my bank account ( Total Rs 498) but my net setter is not recharged yet. So please refund my money Urgent. Date of recharge :[protected] My net setter no : [protected] My Contact no: [protected] My Bank a/c no : [protected]...
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venkilifestyle
from Kumta, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea deducted my Rs 498 But not recharged my net setter yet

Dear Idea customer care, I tried to Recharge my idea net setter over two times through Idea cellular website using net banking as payment method. Rs 249 has been deducted two times from my bank account ( Total Rs 498) but my net setter is not recharged yet. So please refund my money Urgent. Date of recharge :[protected] My net setter no : [protected] My Contact no: [protected] My Bank a/c no : [protected]...
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syedmohdmasoodali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BALANCE DEDUCTION BY IDEA (9917459836)

Address:Aligarh, Uttar Pradesh

BALANCE DEDUCTION BY IDEA (MOBILE NUMBER [protected]) Respected Sir, I want to inform you that I am new customer of IDEA of mobile number [protected], I get 82 rupees and 50 MB internet when I buy the SIM. But when I use internet then 60 RUPEES deducted from my main balance on 21 September 2014. This deduction is wrong because I checked my internet balance after deduction then it is still some MB left. Then I call to customer care they...
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A
aretharekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to install/refund money for installtion of broadband

Address:Pune, Maharashtra

Dear Sir, I had applied for an IDEA Broadband connection for 599 Plan vide CAF Serial No. 24339 on 26 Sep 2014 through IDEA representative Mr. Subhash Kawhad. He filled up the form and insisted I pay cash as cheque clearance would take a lot of time and hence delay the connection. Accordingly, I paid Rs. 2020/- cash to him and submitted a self attested copy of my AAdhar card and PAN card. On the 29th I rang up Mr Subhash Kawhad...
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aretharekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to provide broadband connection and return my money

Address:Pune, Maharashtra

Dear Sir, I had applied for an IDEA Broadband connection for 599 Plan vide CAF Serial No. 24339 on 26 Sep 2014 through IDEA representative Mr. Subhash Kawhad. He filled up the form and insisted I pay cash as cheque clearance would take a lot of time and hence delay the connection. Accordingly, I paid Rs. 2020/- cash to him and submitted a self attested copy of my AAdhar card and PAN card. On the 29th I rang up Mr Subhash Kawhad...
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A
amitclp
from Mumbai, Maharashtra
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complaint of internet

Address:New Delhi, Delhi

Dear all / Idea cellular as well as u seem idea sim card is better but as i noticed this is so loose connection and so cheap services also before idea was using airtel i never feel bad in airtel for network or internet when i did port so since starting feel so bad nd idea making me cry a lot ...bastrd idea never give good service ... i hate it someone can suggest me plz which one is better ......
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georgejohn10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

​Amount deducted, but no balance

Address:North Goa, Goa

Amount deducted, but no balance I recharged 2G unlimited data service of Rs.1000 online from ideacellular.com, the amount has deducted but no balance came in my account . It is very first time when Idea disappointed me in 12 months relationship with the company. I contacted to CUSTOMER CARE EXECUTIVE twice and they stated that they told they will reverse back the money to my account (answer didn't satisfied me), then what's the benefit...
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swati vg
from Mumbai, Maharashtra
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bill generated for non-active number

Address:Pune, Maharashtra

I'm holding idea corporate plan and Long back ( in Aug 2013) I'd requested for another idea number, I got the SIM also, but that number never get verified and hence remain unactivated. Today I got a call from Delhi Court that case has been filed on my name for non payment of INR:1350. The number ([protected]) which they have mentioned was not used by me at all. When I called Idea customer care, representative Informed me that the numbed...
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layu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACTIVATION OF 3GB 2G PACK

Address:Ernakulam, Kerala

Mobile Number : [protected] Dear Sirs Pl note below response given by CC team and i hope they are also working in this world only, as 48 hours is being passed and still not got activated my request. CC team says that it would have been done if i have requested over phone. Let me ask you a question, If the payment can be done through web easily, why this request cannot be made in that easiness ???Is your web portal only to receive...
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Hi We are living in Lolla village, Atreyapuram Mandal, Vadapalli village, East godavari district Andhra Pradesh, here most of the customers are taken Idea prepaid connections and signal strength is very very poor, Vadapalli Balaji Temple (Konaseema Tirupathi) is very famous in India, most of the devotees are visiting from all over India every Saturdays and other days.. total village population is more than 50000. Please take...
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