Idea Cellular — Subject : Account No.[protected] Safe Custody Charges of Rs. 150 & Rs. 300 Paid on 16 March 2015 for Cell Nos.[protected] &[protected] | |||
Hi, I have not received any reply from your end regarding my payments made on 16 March towards the safe custody of cell nos[protected]Paid Rs. 150/- for 3 months safe custody) &[protected]Paid Rs. 300/- for 6 months of safe custody) and pl refer your bill no. [protected] dt. 12 April 2015 for more clarity. Apart from this I have also paid Rs. 100/- each towards advance payment for both the cell nos on 16 March. I request you to look into my earlier mails going on for the past few weeks on this subject & resolve it at the earliest. As i have already paid the safe custody amounts on 16 March, I don't understand why you people are charging me again for safe custody of cell #[protected] in the latest Invoice No. dt. 12 June 2015. I request you to take it up this issue seriously and update me with the revised invoice in-order to make the bill payment well before the due date. Regards Ravi [protected]@gmail.com Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 20th June 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 20th June 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 23rd June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 23rd June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular