[Resolved] Idea Cellular — Torture and harassment

Ajay Kandari

from Dehra Dun, Uttarakhand

Address:

Dehradun, Uttarakhand

Mobile no. [protected] This was data card connection and was closed on[protected], ( reason was poor service ) submitted full and final payment at IDEA cellular office : Rajpur road, Dehradun, Uttarakhand .( i have a copy of cash receipt ) The representative : Mr. Jaideep accepted the cash, but didn't closed the account and we resulted in 2 months outstanding amount on me. I have been contacting Mr. Jaipdeep since i started receiving calls form recovery people for outstanding amount . Now Mr. Jaipdeep assures me that everything will be settled asap since Jan 2015. I am already using 15 IDEA mobile numbers for my personal business . If i had to do a fraud then why would i use the same service provider again. This is very unprofessional of Mr. Jaipdeep, kindly look into the matter . regards Ajay

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Aug 6, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your complaint for payment has been resolved. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular