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Income Tax Department Complaints & Reviews

1.9
Updated: Jan 12, 2026
Complaints 2525
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Income Tax Department reviews & complaints page 16

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D
dawgyal
Mar 19, 2020
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Address: 737131

Dear sir,

A sum of rs amounting to rs 50000/- approximately was deducted from my ctc in the head of income tax.

As i belong from sikkimmese origin and sikkimese are exempted from income tax.

Irrespective of my income tax exemption my money from ctc is deducted in the head of income tax.

Itr filled on july 2019 but still amount is not refunded.

Reuqested to help in this matter.
Income Tax Department customer support has been notified about the posted complaint.
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    vickymartin
    Mar 7, 2020
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    Address: MURUGAPPA NAGAR Tiruttani, Tiruttani, Tiruvallur, Tamil Nadu, 631209

    I applied for the pan card and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :

    Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

    I have done everything correctly; please consider my request,
    And refund my money. Details are given below:
    Token no. [[protected]]
    Dob: 13/04/1940
    Name radhakrishnan
    E mail: [protected]@gmail.com
    Income Tax Department customer support has been notified about the posted complaint.
    To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
    I applied for the reprint of pan card through e-kyc and i get the payment receipt and acknowledge number receipt, but when I am trying check the status of my pan card request, it shows no data found, please help me
    To help resolve your query/concern, reach us on [email protected]
    I received an acknowledgment number based on my application for pan card. But whn i check the status it is showing no records found
    my ack no:

    [protected]
    To help resolve your query/concern, reach us on [email protected]
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      S
      sarojdevi
      Mar 1, 2020
      Resolved
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      Resolved

      Address: NCC DIT, Jhandewalan, New Delhi, Delhi, 332312

      Hi,

      I am facing issue to link my adhar card with my pan card as it is showing error that this aadhar card is already linked with other pan card that is not mine pan card. I have already sent letter to 'ncc dit (S) (Pan) jhandewalan extension, new delhi' for delink my aadhar card with pan card. But till now this issue is not resolved.

      Could you please help.

      Thanks,
      Saroj
      Ph: [protected]
      Mail: sunilsharma1994. [protected]@gmail.com
      Mar 1, 2020
      Complaint marked as Resolved 
      I did not get any call or mail. My issue is not resolved. System is automatically changing complaint status to Resolved.
      Income Tax Department customer support has been notified about the posted complaint.
      Mar 01, 2020
      Updated by sarojdevi
      Adhar number:[protected]
      When I doing Ragistration on 5paisa. Show on screen is not in ITD database. Please check and help me. How can I Ragistration on 5paisa. For stock marketing and share marketing.
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        M
        mercy angeline
        Feb 28, 2020
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        Hi,

        I have a pan card with the pan number fzypm6710d. But when i tried to look for details on the http://pancard.co.in/know-your-pan-number-india/.
        When i am putting my details and date of birth[protected].

        It does not fetch my details saying no record found.

        Please tell me what should i do? How to proceed further. What is the current status of my pan card
        Income Tax Department customer support has been notified about the posted complaint.
        Jc730758m sub Skt mt Raman Baboo.in jan pay slip i found credit 33467 and income tax 26837
        I applied for PAN card 3 months before but i cannot got my card then i tracked it and it was posted to dosra HO which is wrong addresss . My address is Mahoba, uttar pradesh
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          T
          Tajamul yousuf
          Feb 25, 2020
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          Address: Jamia masjid sopat tangpora, Devsar kulgam, Pauri Garhwal, Uttarakhand, 192102

          I applied for instant pan card using adhar number on 25 feb 2020 pan based on aadhaar e-kyc is generated with pan number frcpn6097n within 10 minutes and pdf for the same was generated but while verifying the status of pan card on income tax department website it shows details not found. Kindly reply to the request as the pan numbe ris needed for some personal use.
          Income Tax Department customer support has been notified about the posted complaint.
          We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDL e-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"
          Hello,
          Greetings sir,
          I have received my e-pan but while verifying it says record not found.
          Help me out sir.
          Thanking you.
          Dear sir please look into the matter whenever i use my pan card in any online loan application the error shows that the pan card no is not valid .my pan card no IRQPS3840P
          My pan card correction communication no. 1743383 and paid Rs.499. pls do it fast
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            R
            Ravi Saravanan
            Feb 24, 2020
            Resolved
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            Resolved

            I cancelled my booking on 12.12.2019 but amount not yet received so far. and merchant said refund amount already initiated and do contact your bank, please solve my issue asap.

            Merchant Txn Id [protected]
            Citrus Txn Id OL[protected]
            Source CTXUPI[protected]
            Last Modified[protected]:19:32
            Amount11879.00 INR
            Merchant NameKSTDC Transport Division
            Feb 24, 2020
            Complaint marked as Resolved 
            Wrongly entered the income tax department
            Income Tax Department customer support has been notified about the posted complaint.
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              H
              hariom000111
              Feb 23, 2020
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              My name is hariom and i'm a pan card holder. My pan number is ansph5358r. There is a misprint on my pan card father, my father name is radheshyam but it is misprinted on pan card as 'radhesyam' by mistake. I have already applied for correction and the acknowledge number is - [protected], but the problem is same when i checked it on the soft copy of pan on the nsdl website. Kindly help me as possibe as you can and solve this problem.

              Thanks and namaste
              - hariom s/o radheshyam
              Aug 8, 2021
              Complaint marked as Resolved 
              Income Tax Department customer support has been notified about the posted complaint.
              This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
              Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
              As per your telephonic discussion with our representative, your grievance has been resolved. Thanks for your interaction with NSDL e-Governance. For any further clarification you may write to us at [protected]@nsdl.co.in
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                K
                Kumar cs97
                Feb 22, 2020
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                Address: SELVAKUMAR C, MATTUPATTY ESTATE,TOP DIVISION, MUNNAR,KERALA, Idukki, Kerala, 685612

                Hi,

                I have a pan card with the pan number - cgmpc0022q (Pan number get it from "instant pan card through aadhar").

                But when i tried to look for details on the https://www1.incometaxindiaefiling.gov.in/e-FilingGS/Services/VerifyYourPanGSAut...

                When i am given my pan details and date of birth. It does not fetch my details saying no record found for the given pan.

                Please advise, how to proceed further. What is the current status of my pan card.
                Income Tax Department customer support has been notified about the posted complaint.
                One KIOSK no.- FK-9, first floor,
                CRYSTAL PALM,
                22 GODAM CIRCLE, JAIPUR

                was sold for RS 45 LAKHS with huge amount of black money in 2016.
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                  M
                  mano1122
                  Feb 22, 2020
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                  Resolved

                  Address: 517501

                  I have applied for new pan card.
                  Temporaray token number: [protected]

                  Amount debited thrice on 29-jan-2020 but the transaction failed 3 times. I thought i would get my refund within 7 working days but amount not yet refunded. Its been a month but amount not yet refunded. Kindly refund the amount as early as possible. My transaction failed all the three times.
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Income Tax Department customer support has been notified about the posted complaint.
                  To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                  We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                  We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                  As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
                  As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                    G
                    gaurangvyas
                    Feb 19, 2020
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                    Address: Gaurang, 3-Dhruv Nagar, Near Ratiya Hanuman Tample, B/h. City Centre, Raiya Road, Rajkot, Rajkot, Gujarat, 360007
                    Website: www1.incometaxindiaefiling.gov.in/e-FilingGS/Services/VerifyYourPanGSAuthentication.html

                    Sir,
                    My pan card no. Aawpv2015n, name: raghuvir kantilal vyas, while trying to link my pan card with aadhar card, it said data does not match with pan card, while trying to verify my pan card details on incometax portal, it says "no record found for the given pan"!!,

                    Please resolve this issue at earliest.
                    [protected]@gmail.com,
                    [protected]
                    Income Tax Department customer support has been notified about the posted complaint.
                    We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDL e-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"
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                      M
                      MSomnath
                      Feb 13, 2020
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                      Address: Narendrapally Near Powerloom,PO chakdaha,Dist Nadia,741222, 741222

                      I am using my pan card aijpm7544c for last 15 years, all of a sudden i am getting subjected error while filing my income tax. Already sent request for correction so that i can file my income tax return but unfortunately no action has been taken from your end.
                      I got a call from income tax department from tel no [protected] and insisting me to change my pan card with a new one. Please try to understand my age is more than 75 yrs, at this age i ve to visit all government offices where i already submitted my pan card and update with new pan no. Suggestion given by you is absolutely unacceptable from my end, its my kind request please resolve the problem which has created at your end at the earliest, i would be grateful to you.
                      Please don't forget to acknoledge.
                      Income Tax Department customer support has been notified about the posted complaint.
                      Feb 13, 2020
                      Updated by MSomnath
                      Considering my age, please resolve my problem as i already suffered a lot due to your neglegence.
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                        A
                        asinternetcafe
                        Jul 11, 2020
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                        Address: as internet cafe, barbhitha, chandmama, kalgachia, barpeta

                        Application No./Coupon No.: A[protected]
                        Name as to be printed on PAN card: MONOWARA KHATUN
                        Gender: FEMALE
                        Father's Name: MONTAZ ALI
                        Income Tax Department customer support has been notified about the posted complaint.
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                          A
                          ak_koolwal
                          Jan 20, 2020
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                          Address: New Delhi, Delhi, 110005

                          I want to inform you that here is a person who is hiding own total money and evaded income tax.

                          He has many property in his name ; his brother's name & mother name against which he received income in huge amount as rent every month.

                          Also he is engaged in gold bars black business in huge quantity in his office in cash against which he provides money on interest (Too much) and all such transactions are covering in cash.

                          He is also involving in the business of bookies of matches and transact it in the nature gold bars.

                          Also he does not have any gst no in any name to do these types of business.

                          Name: amit soni
                          Address:- 34/3126, 2nd floor beadon pura karol bagh new delhi - 110005.
                          Income Tax Department customer support has been notified about the posted complaint.
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                            N
                            naveen police patil
                            from Bengaluru, Karnataka
                            Jan 14, 2020
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                            Address: No 50 4th Main road, Byraveshwar Nagar Bangalore near BBMP ward office, 560072

                            Dear sir

                            When i try checking my cibil score i see there are unwanted accounts n loans n credit cards reflecting in my account n i am not the owner of those accounts n i have not used them for e. G sbi i don’t any relationship with this but there is a loan n credit card reflecting in my account and these are affecting my cibil score n i am facing difficulties to get any sort of loan or facilities from banks and like sbi i have some more unwanted accounts.

                            Kindly check n clear the issues
                            Income Tax Department customer support has been notified about the posted complaint.
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                              Nandini gadan
                              Jan 8, 2020
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                              Address: No 41 8th cross B Channasandra, kalyana nagar post, Bangalore 560004 Land mark near Bosch garage back gate, Bangalore, Karnataka, 560004

                              The complaint is for avoidance of house tax, the concerned person on whom the house is registered is sentamarai, address - no 41 8th cross b channasandra, kalyana nagar post, bangalore 560004, land mark near bosch garage back gate. The concerned person has 3 floors, apart from that they have 2 sheet house located in the same plot for more than 7 years. The person has only shown ground floor to the tax department and was paying tax only for ground floor where as the remaining floors and the sheet house is not shows to the government, also recently they had contacted a bbmp official called kiran from mahadevapura zone and had agreed to pay 1.5 lakhs to produce fake documents to show as if the 3 storeyed building is shown in the documents. And 60, 000 was already paid to prepare fake documents, and in between bbmp official kiran met with accident and therefore it was stalled. Also there is no rental agreement for the ground floor tenants.
                              Please check this details and take appropriate actions.
                              Income Tax Department customer support has been notified about the posted complaint.
                              My Pan No match with other person Pan No and also huge loan reflectin my cibil. I have received Income tax dept for business Tax pay but I am not doing any type business. I am a service man and doing job with Pvt Ltd company. I have filled ITR for AY 2019-20 but not received refunds.
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                                P
                                Pratyek All in one videos
                                from Mumbai, Maharashtra
                                Jan 1, 2020
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                                Address: West Godavari, Andhra Pradesh, 534460

                                Hello sir,
                                I didn't complaint on income tax but I want to complaint to income tax about one person.
                                My near area one person earning nearly 5lakhs per month without paying income tax or any.he makes chits with people.
                                My complaint is he and his Co drunk everyday in main road they are tease our students.please close his chits business
                                His name is Ammisetti subbarao
                                West godavari AP
                                chinthalapudi Firestation centre near small room backside of ramalayam.
                                Please close his business.
                                Income Tax Department customer support has been notified about the posted complaint.
                                I suspect that my PAN card has been misused by some anti social elements. May I know where I can complain and how I can find out the details of the misuse
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                                  D
                                  dsai9876
                                  from Sirsilla, Telangana
                                  Dec 27, 2019
                                  Resolved
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                                  Resolved

                                  Sir/madam,

                                  I have applied for new pan card on 27th December 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                                  "thank you for using online facility for pan application.

                                  If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                  But when i checked my application status today, it was shown "sorry, no record found."

                                  Please check my application

                                  Thanking you
                                  Kiran
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                                  I have submitted my revised return on dated 13.09.2019 & showing refund Rs 13580.
                                  But till date i don't get any refund, I have talked with them but result is nil.
                                  I, kaushik paul director of acce global software private limited.
                                  We have incorporated our company on 08.11.2019 but still now, do not receive the pan card, it is too much slow for deliver the pan card our such office address. C/o jamuna mitra, pratap garh, north dumdum, nimta, north 24 parganas, west bengal-700049
                                  I am krishnamurthy I didn't get any proper information about deductions. Again and again I asked about deduction details they didn't give proper reply. Now they deducted too much amount. so I would to cancel my flexi loan.
                                  We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                  We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                  As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                                    J
                                    John Jai Prashanth
                                    from Chennai, Tamil Nadu
                                    Dec 26, 2019
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                                    Address: 600041

                                    Hi,

                                    I have a pan card with the pan number - AGSPP2284M. But when i tried to look for details on the http://pancard.co.in/know-your-pan-number-india/.
                                    When i am putting my details which is my name as on the PAN card and DOB as on PAN carc

                                    It does not fetch my details saying no record found.

                                    Please tell me what should i do? How to proceed further. What is the current status of my pan card
                                    Income Tax Department customer support has been notified about the posted complaint.
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                                      vikasmishra5678
                                      from Mumbai, Maharashtra
                                      Dec 18, 2019
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                                      Address: DuttaKrupa CHS Pvt. LTD, Nr.Saneguruji School, Santacruz(W), Mumbai City, Maharashtra, 400054

                                      Hi,
                                      I have a pan card with pan number - afcpm0232p.

                                      When i tried to look for details on website -

                                      https://www1.incometaxindiaefiling.gov.in/eFilingGS/Services/VerifyYourPanGSAuth...

                                      With surname mishra and dob[protected], it does not fetch my details saying no record found.
                                      Please tell me what should i do? How to proceed further. What is the current status of my pan card.
                                      Income Tax Department customer support has been notified about the posted complaint.
                                      Dec 20, 2019
                                      Updated by vikasmishra5678
                                      Still not resolved
                                      We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDL e-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"
                                      Mera refund abhi Tak nai mila he mujhe mera booking id he GOXA6509 JAMBALA PALCE uska refund amount he 3692 wo abhi tak mila nai he
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                                        B
                                        Batch 9Am
                                        from Indore, Madhya Pradesh
                                        Dec 17, 2019
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                                        Address: 844507

                                        Hello sir,
                                        I am ashok kumar singh, my pan no. Is anwps1606b, when i search my pan no. Income tax website say's "no record found for the given pan". I have made a request to address change but in utiits website my status show "your pan record is marked as deleted, awaiting confirmation from income tax department.".
                                        Please do the needful.
                                        I am waiting for your response.
                                        Income Tax Department customer support has been notified about the posted complaint.
                                        Jul 07, 2020
                                        Updated by Batch 9Am
                                        No update regarding this.
                                        As per the telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [protected]@nsdl.co.in.
                                        I have been alloted pan on 16th december but when i am trying to verify it on income tax site it shows no data found, further other sites are also showing invalid pan.when i contacted the helpline number all they are saying is it is correct, however no actions have been taken as such.
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