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Income Tax Department Complaints & Reviews

incometaxindia.gov.in

1.9

Updated: Jul 21, 2025

Complaints 2508

Resolved

951

Unresolved

1557

So far, so good. Income Tax Department is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Income Tax Department will keep up the work and continue to help more customers with their concerns even better 🤝

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Income Tax Department reviews & complaints page 21

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Address: Gaziyabad

Sir. Payway technology bar bar mujhe noticed bhejta hai. Bar bar daraya jata hai mujhe paisa do nhi to legal case hogi. Bar bar fraud advocate se call aata hai ki tumko courts aana hoga. Nhi to fir hogi. Ye bahut bara fraud company hai. Sabhi ko barbad karne me laga hai. So sir. Please help me sir. Mujhe bolta ki tum hara work pura nhi hua. Jab maine dubara call kiya to koi replay nhi mila udhar se. To mai chor diya. Abhi mujhe noticed bhejti hai. Ki paisa do nhi to legal case hogi. Akshay kumar ray

+3 photos

Income Tax Department customer support has been notified about the posted complaint.

May 12, 2019

Updated by Akshay Kumar pandaul Sir. Ye bahut Bara fraud company Hai Hai. Jabardasti karke dusre se paisa lutata hai

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Address: D.no:9-2-118,kathulagudem,pithapuram,pithapuram mandal,East Godavari,Andhrapradesh.pin:533450, East Godavari, Andhra Pradesh, 533450

Respected sir,

This is g sridhar. I lost my pan card covering letter. Kindly send the same to my e-mail as soon as possible and the details are given below.

Pan card no: bdypg7376p
Name:
Father name:
Date of birth:[protected]
Contact no:[protected]
E-mail id: [protected]@gmail.com
Address: d. No:9-2-118, kathulagudem, pithapuram, pithapuram mandal, east godavari, andhrapradesh. Pin:533450

Income Tax Department customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

May 10, 2019

As per the telephonic discussion with our representative, we hope the concern has been addressed

A

Akshay Kumar pandaul

from Jasidih, Jharkhand

May 15, 2019

Akshay Kumar Ray. Sir ye company fraud Hai. Mujhe bar bar daraya jata Hai mujhe paisa do nhi to legal case hogi. Iska upay kijiye nhi to ye bahut Bara fraud company sabko barbad karne me laga Hai.

pan card covering letter missing - Comment #3432992 - Image #0

pan card covering letter missing - Comment #3432992 - Image #1

pan card covering letter missing - Comment #3432992 - Image #2

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Address: Nagpur, Maharashtra, 440034

Website: www.onlineservices.nsdl.com

I have applied for online pan card application. They have asked me for a payment of applicantion fee. So i have made a payment through paytm of rs. 147.50/- but due to some reason for not matching the e-kyc details. The have cancelled my application. So they have said tha you will get back your application fee within seven working days.
So what should the applicant face the severe problems. If that applicant is paying fee on the current situation then why the money is being refunded back within 7 working days.
I totally wanted back my money

+1 photos

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

May 10, 2019

Kindly provide the PAN / application acknowledgement / Token number or other transaction details of your concern. We shall revert with status thereon

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Address: Kozhikode, Kerala, 673302

In all my documents except pan card, the name is mentioned as "surjith t". The same cannot be put in income tax dept database because single letter initials are not allowed as said.
So, in pan card my name mentioned as "surjith theneri".
But i am unable to withdraw my pf amount due to this mismatch while attaching pan to uan.
Kindly help me to resolve the same issue.

Income Tax Department customer support has been notified about the posted complaint.

May 20, 2019

Updated by Surjith005 Till date no update about the same. Please suggest the solution asap. Thanks

Jun 07, 2019

Updated by Surjith005 Kindly consider my complaint.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,

This is ishika chauhan behave of reena devi, i have applied for pan card on 17 july 2018. It approx 9 months but pan-card not received yet. And (Status showing online last 9 months :-your application for 'new pan card or/and changes or correction in pan data' has been accepted by the income tax department. Your pan card will be dispatched to you shortly.)
Acknowledgment number :-[protected].

Please provide status of pan card on urgent basis.

Thank you.

Regards
Ishika

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Address: NEAR PS SHIVAJI PARK, 301001

Sir i s uresh kumar yadav .retired rps in raj.state . on aug 2017 after 60 yr 0f service. in pan date of birth is wrong . i am a regular tax payer but due to wrong birth date in pan card aadhar can not linked. I have given many change request in this connection till 2012 .now following change request pending . no--[protected] dt 21 aug 2018 and [protected] dt25 april2017 and[protected] aug2016 pl solove my problem 'are guide me i am senior citizen help me

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D

Deepak Jangir Sharma

from Barmer, Rajasthan

Apr 24, 2019

Dear sir/mam, i have applied for pan data correction but since many days its showing your data under process to income tax department. Please tldo the needful as i hv urgently required my pan.
Acknowledgment no. [protected]

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Hello, i'm a regular transactor of iob bank for purchase and recharges. On 4th i got my refund from amazon for my returned order i got the message from amazon that i got the refund of rs.111 into my bank it was on 4th of april 2019 but till now i did not get any amount initiated into my bank account. I hope your services could help me to check the problem and can retrieve from the problem by getting my refund into my bank account. I here below i'm giving my transaction id which was produced by bank to initiate the services.
Reference id :[protected]
Company name : amazon
Refunded date : 04/04/2019
Thanking you
Please give me the solution of my query.

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Address: Bhiwandi, Thane, Maharashtra, 421302

Dear sir
I am rounding post office last 3 weeks for tha pan card. I want to open bank account in sbi. But sbi want pan card for the main datails. Without pan card account is not open. So please sir send my pan card near my post office. My consignment is rm[protected]in.
I hope you solve my problem as soon as possible. Please sir send my pan card in between 24 hour.
Thankyou sir

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B

BOYAPATI KALYAN CHAKRAVARTHI

from Korba, Chhattisgarh

Apr 11, 2019

Today[protected] i applied for e-pan through NSDL

After 3 hours through mail i got my pancard numbered CBEPC2647A.when i tried to verify pan it is showing that pan doesnot exist.

please correct it

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Address: Bhiwandi, Thane, Maharashtra, 421302

Sir my application coupon no u-g[protected]

And consignment no rm[protected]in

Sir i am rounding post office last 3 weeks for tha pan card sir please
Dispotch the my pan card near my post office.
Please sir send my pan card hurry up
I want to open bank account in sbi bank so for the open account in any bank
Pan card is necessary. It is a main document

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Address: Bangalore, Karnataka

Income tax return quarries have been settled and it was informed that my refund for the ay 2017-18 would be remitted shortly on 17/03/2019. My pan aaqpv4609j and refund order no. Is. Cpc/2017-18/a2/[protected] as informed by email dated 8/03/2019. Last status is your assessing officer has not sent order to banker. I request to please expedite the refund matter.

+1 photos

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Address: Vpo.ghiala, teh&distt-pathankot,state-punjab,, Pathankot, Punjab, 145101

I want to inform you that i was applying online pan card. Moreover, i paid money but they did not give any confirmation proof to me. Afterthat, a small message was shown on screen that your money will be refunded within seven days. I am very disappoint
With this service because it has gone happened with me three times. But my amount did not come back or money has not been refunded yet. It's humble request, please return my money as soon as possible. I will be very thanksfull to you

+4 photos

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 3, 2019

We have taken a note of your grievance. We will investigate the matter and revert shortly.

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Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

I Have Applied For Pan Card, But The Same Was Not Received By Me Till Date And When I Track Status On Tin Nsdl Site By Name And Date Of Birth, The Site Not Work.
Name:- Joginder
Date of Birth :- 04/12/1970

When i entered the above details at tin nsdl site, an error show. Error page is attached in the attached document.

Please so the needful. I need pan card number as soon as possible.

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M

mee seva

Apr 11, 2019

Sri sai grammer school looting public but paying income tax, present total houses and school building around 20 to 25. Please enquire and close the school in this summer.

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Address: Jhansi, Uttar Pradesh, 284003

I have received a SMS from IT Deptt. that a demand is pending as above. neither any amount or detail was given. We are not able to trace it here. I request IT Deptt. to please send me a demand note giving us amount and details to enable me to deposit the tax at the earliest. I have since been retired and do not access to office record. Thanks.

nisheeth kumar srivastava
PAN AZQPS2231L

Income Tax Department customer support has been notified about the posted complaint.

Mar 29, 2019

Updated by nk123srivastava sir, I have not yet received any response from ITD as a result i may not be able to deposit the tax amt. within March19.

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Address: Jatia School Road, Po: Jatia, 743135

A private money lender had lended a sum of Rs 20000 to me to meet my the then immediate requirements 3 years ago. I have paid all the interest and principal amount in full within in a year. From that time he and his wife are continuously harassing me and my family saying that an amount of Rs. 150000 (one lac fifty thousand) is still pending to be repaid.
The person name is Mr. Pallav. He is running this money lending business without license and more to be also runs an unauthorised fund business in that area.
Please help me and others sufferers like me.

Saptarshi

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rubu@01

Mar 27, 2019

His Name is Jaspreet Singh, He works in Daminin Foriegn Exchange M Block GK 1. His Salary is only 20000 But he has Two Own Houses and Twor Cars and lot of Money In Cash he deals in Hawala Agent. Please Take a neceesaary action.

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Address: Naina ram chouhan, Hospital Road. Holi Chowk, BHINMAL-343029, Jalore, Rajasthan

R/sir, sbi bhinmal-343029 (Code 31180) recovered tds from my pension (Saving a/c no. [protected]) rs. 6431/- during fy[protected] with wrong pan-aaipc1217b i nstead of my correct pan - aaipc6217b. Due to which the tds amount not reflected to my form 26as. Kindly look in to matter and arrange to settle my tds to my actual pan - aaipc6217b and oblige. Thanks

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Abyudhay Builders

from Bengaluru, Karnataka

Mar 28, 2019

Mr. Rachan[protected] of M/s. Sri Renuka Traders does huge black business & has many properties in various names. He is from Shimoga. He is no developing a land in Bangalore as well. He forming a B Khata layout & selling sites.

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I have purchased baby toys from amazon on 3/3/19 by making payment of 227 through indian bank debit card. I have returned the item and amazon initiated refund on 9/3/19 with refund reference number of[protected]. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

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V Chary

from Thiruvananthapuram, Kerala

Mar 27, 2019

Hello

My Airway bill number is M991Q7169819, Please let me know the reason
why my pancard is not yet delivered.

I don't get my refund money from amazon - Comment #3388640 - Image #0

I don't get my refund money from amazon - Comment #3388640 - Image #1

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Address: ROHINI, SECTOR-11, DELHI-110085, 110085

I want to register complaint agst. Income tax deptt. They have "invalidated" my income tax return for ay-2017-18 without any reason. Please help me. I have a tds refund for rs. 125000/=while i have filed my return.

Name - prabhtej singh khokhar
Phone no. [protected]
Emal id - [protected]@gmail.com

I have filed my incoem tax return on dt.[protected] but income tax department "invalidated" the return

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K

Karthicmurugesan

Mar 27, 2019

Sir, I am residing at Tamil Nadu state, Tirupur District, Avinashi Taluk, VOC street. In my area one timber and furniture shop namely NRK Timbers represented by Nagaraj. He sale windows and furniture items without any bill and also unaccount. Recently ha has purchased one plot at the lowest rate, what was the actual rate escaping from stamp duty.

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I have not rec'd pan card at my address hno.1818 sec 46 gurgaon haryana which was to be delivered on 4th march thru professional courier. My contact no. Is [protected]. Pan card is with courier only and he is not delivering. Pl take action against the courier as well as pan card authority who are not bothered at all for safe delivery of pan card by employing such a courier.

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Address: Modern book shop opportunity.car parking books market Ludhiana., Ludhiana, Punjab, 141008

Dear sir. modern book shop sold the books of bcm school 32 sector. Near about 6000 students studies in this school. From past many years he is one n only shop who have the whole classes books because of school mafia gives authority or contract by back door only to this shopkeeper to sold the books more then M.R.P.and he give no any bill . By this way he stole gst tax and vat tax from many past years .one average student books set price is rs.2500×6000 student=rs. 15000000 per year + stolen amount of gst tax and vat tax in past years.please do something about this school and education mafia.

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abhieshekumar

from Delhi, Delhi

Mar 20, 2019

I have an e-pan card with the pan number IEQPK9220G. But when I put my details on https://www1.incometaxindiaefiling.gov.in/e-FilingGS/Services/LinkAadhaarPrelogi...⇄ to link it to my aadhaar it says "PAN does not exist"

Please tell me what should I do? How to proceed further?

Thank you

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I have been allotted a pan no aaicb3345c. Which is showing no record found. I got
It was bening alloted by nsdl with company incorporation time.
How to resolve the issue
.
Company incorporate on15/03/2019.
As when i apply for gst or any other work it showing invaild pan no.
How much time it will take. Or is there any procedure to get it.
Thanks

Mar 20, 2019

Complaint marked as Resolved

It soleved through synching the data on nsdl to income tax department

Income Tax Department customer support has been notified about the posted complaint.

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