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India Post Complaints & Reviews

www.indiapost.gov.in

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Updated: Dec 5, 2025

Complaints 9030

Resolved

1507

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7523

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Address: 147001

I posted a letter (Rp[protected]in) from head po - patiala, punjab to peterborough, on, canada on 8th of april which has not delivered yet and the tracking information shows the item is bagged at delhi international mail centre on 9th of april and it still shows the same thing on 1st of may. I called customer helpline they asked to contact canada post, my brother contacted canada post they said we have no information regarding your consignment number. I have registered a complaint on india post's website but they guys don't even respond. I am really worried and frustrated.

If you can't deliver it, at least send it back it is really important.

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Address: Kolkata, West Bengal

My parcel from rhinoshield (Phone case) with tracking number rr[protected]tw is stuck in the “transfer from office of exchange” status since the last 4 days.
I have seen several complaints regarding parcels being stuck for even months.
Fearing the same would happen to me (As the parcel is a gift for a day), i can’t afford to get it delayed.
Kindly hurry up the process and do the needful.

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Address: 560078

I ordered T-shirt and cap from MotoGP spain on 10th April. On 18th I get to see it is in MUMBAI FOREIGN POST OFFICE. I called them and they said you have to wait. On 26th the status says it is in BANGALORE SUB FGN POST and Retention Reason : Retained by customs for unspecified reason. I do not know whom to call and tried many no's still no luck in contacting anyone. The consignment no : CP[protected]ES and I have already paid courier charges. Is there anything to be paid or can I know why it is retained ?

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Address: Udham Singh Nagar, Uttarakhand, 244713

I have a consignment booked under my name whose consignment number is EI[protected]IN on 23rd April 2019 from Chhindwara. It has not been delivered to me yet and on tracking it is showing that the item has been dispatched from Jabalpur NSH on 24th April 2019 after which it has not been updated. I have contacted the customer support regarding the same but they also did not help. Kindly look into the matter and do the needful. The consignment is urgent and important.

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Address: Post Office, Karelibaug, Vadodara, Gujarat, 390018

I was going to Post office at karelibaug Branch, Vadodara Gujarat
at 30th April 2019, 2 Pm but they doing lunch, than after lunch they denied to Accept money and say please come tomorrow.
i was gone for my Daughter's Sukanya New Account.
my whole day is wasted just because of their work comfortable even after request they were not ready to accept.

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Address: 560014

My parcel no.RU[protected]NL, is in the status transfer from office of exchange (inb) since few days, expected date has gone and now i am getting worried if it will reach or not.I have ordered a pair of goalkeeping gloves from goalinn.com and it was coming from netherlands, it reached india on 19th april but is stuck in delhi since 25th april, it says transfer from office of exchange

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Address: HIMMATNAGAR, Hyderabad, Andhra Pradesh, 500025

I sb account holder approached the counter to withdraw amount from my brothers account with a valid withdrawl form and signature. But they refused to pay me as kyc is not available in the system which he has submitted a long back. They refused to pay me either by cheque or draft . I badly need the amount for medical purpose . They are very non-cooperative . I requested them to check the original sb application form and showed them my brother's identifications and my identifications.
I came to know, that payment can be given even in the absence of kyc for one or two times .

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Address: 305 mukti chamber, Kolkata, West Bengal, 700001

Dear sir, This is to inform you that, I have submitted my document to the santoshpur post office on 14/03/2019 for speed post. It was a official document which had to reach to "Kultali Dr. B.R. Ambedkar College" by 20/03/2019. The address mentioned on the envelop. But the person of that P.O. sent it to wrong address as he written wrong address on the speedpost document. He sent it to the Nimpith Asram. As usual the asram refused to receive the document.We got it yesterday. So our company could not generate the business. It is total loss of 48000+GST. and the postal charge of Rs.41.30(Cash)Tax:6.30.
Will we receive compensation form the post office.
I am attaching necessary documents for your kind consideration.
If necessary I will send you consignment tracking details

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May 08, 2019

Updated by Ignite Creation We have not receive any information from postal department till today

Jun 12, 2019

Updated by Ignite Creation what is the progress of my complain? please update

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Address: 560066

Hello,
I got the parcel but many items received from my parcel. Looks someone has intentionally opened my parcel and taken few items (Clothes) from parcel.
Please look into the matter immediately.
I received the parcel today (29th april 2019) in whitefield bangalore.
Parcel booked from saharanpur on 22nd april 2019

Kids dresses 10 in numbers are missing completely from the parcel.

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Apr 29, 2019

Updated by Jain_Abhas Parcel Tracking number is - CU[protected]IN

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I have imported bluetooth soundbar which is custom hold by mumbai customs since april 19 and it shows retained by border agency/security.

This parcel is coming through speed post ems with tracking ex[protected]sg.

Can anyone help to get this parcel as i see customs officer don't show any interest in contacting me for tax payment on that item.

Please drop me a mail at [protected]@gmail.com

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V

Vineela Nalla

Apr 29, 2019

RC[protected]SG order no. I have sent from Singapore 2 weeks back. But status showed held by customs due to unspecific reason. May i know the reason and status.

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Address: 122002

Hi
Below are two consignment numbers wherein first is for passport cover and second is for passport. Address was same for both the things which i had given in passport office but i received only passport however passport cover was returned by mentioning insufficient address.

I observed no one visited at my address to deliver passport cover hence please help me to get delivered again my passport cover on given address.

Insufficient address is not possible as passport was delivered on same address.

1-ex[protected]in (Passport cover)

2-pp[protected]in (Passport)

Regards
Sunil kumar
[protected]

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May 04, 2019

Updated by Sunilaiges Even after one week still I did not get any status around very disappointing..I do not know what customer service we are providing

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Address: Nagar post office, 321250

Nagar post office ka sara staff but khrab h koi kam nahi karte h jo post aate h unko bapas kr dete age jankari lene jao to wo bhi nahi dete h or logo ke sath gala vyabhar karte h is post office ke sare karamchari paise lekar kam karte han postman kana puran h wo koi bhi post diye hue address pr dene nahi jata h unko bina diye hi address na milne ka bol kr bapas kr deta h ja07033092in ye hmra postel id tracking no h jb hm iski jankari lene gaye to staff ne mana kr diya or galat vyabhar bhi kiya side hmare 3 bank se atm aaye the jinko bapas kr diya gaya bina jankari ke hamri

Apr 27, 2019

Complaint marked as Resolved

9368547127. Jb inko kuch din kam se hata diya jayega ye tabhi apne Kam ko jimedari se karna Sikh jayinge Jise inko dusre ki pareshani ka pata chalega ki jb koi pareshan hota h to kaisa lagta h

India Post customer support has been notified about the posted complaint.

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Shourya Kumar

from Mumbai, Maharashtra

Apr 29, 2019

I got the below message from IDDOPBNK and I have no idea.
Account No. XXXXXX8565 CREDIT with amount Rs. 35000.00 on[protected]. Balance: Rs.37480.00. [IN1118574]

Shourya Kumar's reply, Apr 20, 2019

Please help me to know what this is.

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I have bought few books and posters from gmarket, south korea. It is been held for an unspecified reason at the customs, when will i get the parcel?
Ems tracking number:eg[protected]kr
May i know when will i get it? It's last updated on 23rd april and not specifically told the reason for retention. I tried to contact several numbers and i didn't get response from any and mailed few and didn't receive any response..

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Address: 117/716 Q Block, Sharda Nagar Kanpur, 208025

This is complaint against postmanand postmaster of 208025 naveen nagar kanpur u. P
Sir, i m a resident of sharda nagar kanpur. One of my close friend who is handicap and live six months before with us, now she is working out of city. Her one certificate came via registered post. Which was not handover to me. Instead i am saying to show authorization letter to postman but he said she should come with i. D to post office. Next day when she met to postmaster than he refused to deliver to her. Just because of i was submitted a complaint letter. Now they return back her registered post to bhopal.
Is it valid and sufficient reason to return back a registered letter?
Now postman behave very rudely and today again he is not deliver a letter.
Please see this issue and resolve.
Please provide me guidelines for above matter which help me to avails your services. Thanks you.

India Post customer support has been notified about the posted complaint.

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picstory persnlised gifts

from Delhi, Delhi

Apr 29, 2019

Hello sir
My consignment no. EI[protected]IN is booked from bhopal in 15.4.2019 . According to tracking it reached ratlam on 18.4.2019. But still no deliverd . Destination pincode is 457001.pls help

S

sairamsrmg

from Delhi, Delhi

Apr 29, 2019

Dear sir,
Still now I have not received my speed post, when I am tracking it was showing due to insufficient details the post was not delivered .Now it was showing the status that It was in at NSH Hyderabad.how can I contact them.I have an urgency with that post.

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Address: at/po-dolapadi,via-bant,dist-bhadrak,756114, 756114

I am priyank basantia my address is at/po-dolapdi, via-bant, dist-bhadrak.
I had speed post a items at bant post office to kolkata pincode -700071 on 23.04.19 on 12:54:59. Still i can see the item at orissa areas. I dont understand how many days taking to reach the subject address. Items received at balasore ich then taking 2days to bagged and dispatched the item to kolkata. I realy surprised why the items held at balasore ich for 2days. My items receive address is jetsave india tours pvt lts.
Address:55/55/1, chowringhee road, 2nd floor, room no-29,
Chowringhee court (Above maharaja restaurent)
Kolkata-700071.
I need the item delivered at mentioned address today without any delay.

India Post customer support has been notified about the posted complaint.

Apr 26, 2019

Updated by pbasantia my speed post tracking number is EO[protected]IN

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Address: AB COLLEGE, New Delhi, Delhi, 110002

Respected sir,
My documents and original certificates are send from delhi via speed post to united kingdom on 2nd april 2019. The items not yet delivered until now and tracking system is not showing any updates. It is very urgent matter.
My consignment number for speed post are ed[protected]in & ed[protected]in
I already register compliant in online speed post site but not yet get satisfactory report. Since april 10th on wards they are saying they need to get final reply from airline. Until now they are not aware of my these 2 speed post article
Hope you will consider the matter urgently

India Post customer support has been notified about the posted complaint.

May 01, 2019

Updated by Jiby basil These two speed post article not yet delivered there in United Kingdom .Now its already finished 28 days .until now no information about these two articles

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supervisor

Apr 26, 2019

Mr. Jiby basil
AB COLLEGE, Delhi, India

This site does not deal with the India Post directly.
For tracking your item, you need to state the name of exact post operator (not speed post only) and number. For India post use:

https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.as...⇄

good luck

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Address: village gumpda post gumpdi tehsil vallabhnagar, 313022

Sir my name is ajit singh ranawat from udaipur rajasthan india my order number is 64196377 and ordered is 4/4/2019 gt media v8 satellite finder are tracking number is ru[protected]ch update 10 april 2019 and show event send item abroad (Edi-received) india post international
Singapore y etoe cha after no show real location this product are not receive and delay shipping is 23 days please sir find my product and fast shipping products delivery. Thank you

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Address: AB COLLEGE, New Delhi, Delhi, 110002

Respected sir,
My documents and certificates are send from delhi nursing council (Indraprastha head post office) via speed post on 2nd april 2019. The items not yet delivered and tracking system is not showing any updates. It is very urgent matter. Now its already finished 24 days. Until now they dint where is my article
My consignment number for speed post are ed[protected]in & ed[protected]in
Hope you will consider the matter urgently

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Address: 500096

My consignment number is em[protected]in, i was supposed to receive the parcel 2 days ago. I waited for a couple of days in the hope that i will receive it. I also tried to track it online, but the updates were too far and few, there was no one i could immediately contact.

I then visited the filmnagar, post office in the morning and to my utter surprise the postman said he had entered my campus, where he couldn't find my building (Even though any security guard would have been able to point that out) and because there was no phone number available to contact me he sent back the parcel.

Such sloppy customer service is what will end good companies like india post. Deeply aggrieved.

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Address: varthur, 560087

Hi sir,
The above mentioned ref no. I was courier register post on 22/04/2019. From gunjuru pin code no. 560087, near varthur bangalore karnataka, still its not delivery to centralize processing center income tax department bangalore & one more is manikantha digital seva foundation srinivas complex opp suco bank cbs circle koppala road gangavathi (P)& (T) koppala (D)-583227.
Kindly look into this & solve asap..

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