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India Post Complaints & Reviews

www.indiapost.gov.in

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Updated: Dec 5, 2025

Complaints 9030

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1507

Unresolved

7523

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Address: Pune, Maharashtra, 411001

Parcel booked on 26 feb 2018 from pune city post office to patna.
The parcel was actually weighing 19090grams originally but when the parcel was recieved by the customer it was hardly 4 to 5 kg.
It contained led flood lights 100w qty 04nos 125w qty 05nos. Instead when the parcel was opened it contained books inside. This is a shame to your indian postal services. Due to some indigiuos persons in the channel this has happened.
I never expected our postal services to be such worst.
Kindly help me in the redressal.
The customer also has the cctv footage of the opening of the box.

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Address: 833222

Its been 5 days tracking information has not been updated and it says retained by customs due to unspecified reason. The parcel is for a smart phone named dogee bl5000 its worth rs 9100.
Tracking no.:eh[protected]sg
I have emailed my problem to kolkata customs along with my invoice attached to it but its been 4 days they havenot responded to my email yet

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deepakjain89

from Mumbai, Maharashtra

Mar 13, 2018

I have sent one laptop from india post via girgaum branch FOR WEST BENGAL and tracking number is EM[protected]IN . but it got return for no reason and i got all scrap books as ma magazine instead of laptop. laptop has been stolen.
here are the pics i got as a return parcel

retained by customs without any reason - Comment #3038281 - Image #0

retained by customs without any reason - Comment #3038281 - Image #1

retained by customs without any reason - Comment #3038281 - Image #2

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Address: Gurgaon, Haryana, 122001

Dear sir/ madam. I have dispatched one parcel on 23rd feb from gurgaon. Its docket no is eh[protected]in. Its showing same status from last 15 days. We visited our nearby branch also but they said check on online or 24/7 support sytem. So we called on customer care also. They people said go and visit the branch from where u booked the parcel. Its really unsatisfactory for me. Requesting u to please look into the matter and resolve my issue.

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Address: 786215

Its been more than one and a half month frm 3rd of febuary till the presnt date... I have not recieved my parcel. Even the online tracking is stuck and not updated afyer 20th of febuary... Plz help me to get my parcel as soon as posble. The parcelis from knpur to tinsukia assam.. I tried calling the authorities even but either they do not answer my call or tel me to complain online... So this is my only option for help..

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Mar 14, 2018

Updated by Sabeen Badr I have not recieved my parcel yet... Its been more than one and a half month since the date of submission... From 20th its in guwahati as per the online information but today i had a talk with guwahati authorities and they informed me they have not recieved the parcel yet... Its stuck somewhere in the route... My parcel is from knpur to tinsukia assam... Plz help mw to get my parcel. Plz

Mar 14, 2018

Updated by Sabeen Badr I am unable to recieve my parcel. Even the updates online is untrue and misleading. The authorities sau they have not recieved the parcel yet. Its been one and a half month or may be mpre than that.. The online status as shown is bag recieved and open in guwajati... My parcel is from knpur to tinsukia... Plz help me to get my parcel.. I will be highly obliged..

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Address: Krishnagiri, Tamil Nadu, 635110

Sent two separate envelopes to karvy computershare pvt ltd., hyderabad, containing very important documents for linking of aadhaar /pan with mf folios. Both the consignments booked under con. Note no. Et[protected]in and et[protected]t1in on 22/02/2018 thru hosur cattle farm p. O. Though the pkts have reached nsh hyderabad on 24th feb. 2018, vested interested individual without delivering sleeping over consignments. Kindly look into it and get the consignments delivered immediately as the deadline for linking aadhaar card with pan and folios is 31st march, 2018.in the event of non-delivery postal department will only be held responsible

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S

Sachin@130294

from Allahabad, Uttar Pradesh

Mar 12, 2018

My speed post number is ED[protected]IN. I had booked it on 01, Mar, 2017. From Delhi Connaught place post office to Hyderabad. It stucked in PALAM TMO since 3 days, it's not moving. I need fast delivery that's why I choosed speed delivery. Kindly deliver my item as soon as possible.

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Address: 791110

I have subscribed a magazine name prantik which was posted regularly from silpukhuri guwahati. But i did not receive a single copy till now. I informed the local post master and the peon of my area but no use.
I enquired the magazine office and they informed me my magazine was sent by post office regularly. Previously i was in gujarat where i received my magazine regularly. After subscribing the magazine to naharlagun address i stopped receiving

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Mar 07, 2018

ਦੀਪ ਖੈੜਾ's response why the is 3 days to still at delhi.. why u dont sent to australia..

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ਦੀਪ ਖੈੜਾ

from Bhogpur, Punjab

Mar 12, 2018

The parcel is reach at destination

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Address: 700157

I have a normal sb account in post office kolkata. Recently, for the processing related to a maturity, the post office officials took my passbook and kept it for further processing under their safekeeping. The officials lost my pass book and i do not know my account number. How i shall get duplicate pass book or at least know my account details such as account number etc? I do have the kyc details with me that was used for the sb account. Can the account number be recovered using these details?
Please reply me - [protected]@gmail.com
Any help will be appreciable.

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Address: Ghazipur, Uttar Pradesh, 232331

Dear my pin is 232331,, sir postman of my locality provides my documents to any unauthorised person,,, for example sir atm, and other important documents... Sir i want u to look int this matter otherwise the postman"s work can take me into a lot of troublee,,,,, my account can be hacked,,,,,,,,
Roshan pandey
Vill-raimala post-tokwan
Dis-ghazipur
Pin no-232331
Up thankyou sir

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S

sb4

from Gurgaon, Haryana

Mar 13, 2018

My Consignment no. EB[protected] IN containing DEBIT CARD OF sbi not received by me. As shown of attempts of delivery seems wrong.

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Address: Faridabad, Haryana, 121009

In that case bank send cheque book to me but nothing is delivered to me and i checked token no online in india post website that show me its delivered to me. That is a very careless job by post office. I was called many times to delivery boy but he not took my call after picking saome calls. That package is very important to me. Surajkund post office faridabad 121009 delevery boy name Yogesh.

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Mar 07, 2018

Dinesh sarnobat's response मेरा ईटरव्हू तारीख 15 Feb 2018 था। ईंडीयन पोस्ट वाले ने मेरे को 22 फेब 2018 दिया। मेरा नोकरी ईंडीयन पोस्ट वजसे गहरी है। इस लिए कर्मचारी बराबर काम नहीं करते है। उसको सजा मीलना चाही

Mar 07, 2018

Dinesh sarnobat's response Please my help

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R

RAMMOHAN PYDI

from New Delhi, Delhi

Mar 12, 2018

Item no. ED[protected]IN
It has been 6days the package dispatched to PALAM TMO but it haven't moved from there since 4/03/2018. the package was posted from Karolbagh S, O(110005), counter no.4.

wrong delivery of package - Comment #3035653 - Image #0

D

Dinesh sarnobat

from Mumbai, Maharashtra

Mar 12, 2018

Duar sir,
मेरा ईटरव्हू तारीख 15 Feb 2018 था। ईंडीयन पोस्ट वाले ने मेरे को 22 फेब 2018 दिया। मेरा नोकरी ईंडीयन पोस्ट वजसे गहरी है। इस लिए कर्मचारी बराबर काम नहीं करते है। उसको सजा मीलना चाही।

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Address: Chennai, Tamil Nadu, 560070

Website: Indiapost

Ref. Rk[protected]in sent on 28.2.18 to citi bak mailroom, mylapore, chennai.
The tracking status shows that the consignment was delivered at mylapore ho. On 3.3.18. Further no information about the consignment. Has it been delivered or not? Please clarify. Does a registered post from padmanabha nagar, bangaloe takes more than 10 days to deliver at citi bank mailroom, mylapore, chennai.?

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Address: Mumbai City, Maharashtra, 400037

I have dispatched a package through ems speedpost on the 3-mar-2018 assuming that it would be delivered on time. The delivery date was 8 days, but looks like the package is till in mumbai. The current status is insert item into bag and is last updated on the 3-mar-2018 itself. I regulary keep checking the website expecting for an update. I was shocked to see the tracking sheet.
I tried getting in touch with all possible support staff but no show.
I have writted an email to the deutsche post based in germany and have kept the chennai ems office in cc. Hoping to get some positive news.

Please can someone help me on how to go about.

India Post customer support has been notified about the posted complaint.

Mar 12, 2018

Updated by Godwin Anthony Below email received from Mumbai Internation SPC

QUOTE
Dispatch not reached to the destination hence matter is under investigation with airlines it will take time when reply received ems mumbai will updated on web complaint plz co-operate us,
UNQUOTE

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Godwin Anthony

from Mumbai, Maharashtra

Mar 12, 2018

Status Still the same. Please could someone help!!!

ems - mumbai to potsdam - em023201836in - Comment #3035109 - Image #0

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Address: Chennai, Tamil Nadu

Website: www.tamilnadupost.nic.in/msvc/foreignpost.htm, www.indiapost.gov.in/VAS/Pages/IndiaPosthome.

I sent international priority mail with important medicines to india. I clearly specified at customs document mentioning goods and their value. The parcel has been stopped at chennai foreign post office specifying retention reason : retained by customs for unspecified reason. I mailed it on feb 17th and from march 1st that chennai post office stopped. They are not bother about how important the parcel. There is no proper commutation when spoke with sal chennai post. If things are not reached at correct time then there is no reason to have postal service. I am worried and not sure how long it takes and as important parcel is. The tracking number on my postal is: ch[protected]us
I sincerely request postal facilities at indika should change and be accurate. Some body forward my concern to chennai portal and get my parcel reach destination.

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Address: Thane, Maharashtra, 421201

Website: www.indiapost.gov.in

R/Sir,
My article printed books booked from PATNA GPO to TILAKNAGAR POST-42120 DOMBIVLI Dist- Thane< Maharshtra date 21/02/2018.
Consignment no- CB[protected]IN but couldn't receive till date, I lodges varies
complaint to postal department . registerd complaint no-[protected](03/03/2018 &[protected] (28/02/2018).I also complaint to ADPG PATNA BIHAR but no any action taken by postal department and neither upgradation of www.indiapost.gov.in while ADPG Bihar reply my your article booking tracking wrong.
I, therefore request to you resolve my problem and arrange to delivery ASAP.
Thanks&Regards
SHRI KANT SINGH, DISHA COMPETITVE CLASSES, LAXMI VILLA 3RDFLOOR, OPP.KAILASH LASSIHOTEL, NEARRAILWAY STATION DOMBIVLI(EAST)-421201 Dist-THANE, MHARASHTRA

+1 photos

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Address: Jaipur, Rajasthan, 302018

I am a ppf account holder there and today when i went to there to deposit rs.6000 /-. He informed me that your account has been charged rs.50/-. I asked him for reason he said that system has deducted. I asked him to provide me a blank paper for filing a query for reason. He said that we donot have any paper after that i went to outside the counter and i found there a paper lying in the floor i took it and write a query complaint on the paper and submitted it to him, he said that i have stole this paper from the counter. I ashamed off what type of person he is.
He shouted in the office like wild.
Yours sincerely,
Ashok patni
[protected]

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Address: Chhatarpur, Madhya Pradesh, 471001

I would like to file a complaint for the following reasons-
1. Misbehave of madam sit on counter no. 4 of head office chhatarpur mp
2. Not attending the landline phone
3. No display of pincode phone number or mobile number of chhatarpur in head office
Is this the way of govt staff talking to citizen of india???

Santosh jain (Advocate)
Chhatarpur
Mobile no. [protected]

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S

s12342567890

from Thrissur, Kerala

Mar 8, 2018

Dear Sir/Mam,

I was send the eMO on dated 26/12/2017 with this no.[protected] it was not delivered at send adders due to some reason it was returned to parent post office but it is not delivered to me till please do needful.

Thanks
Sanjay Kumay
[protected]

misbehavior of staff - Comment #3032371 - Image #0

H

Hangsha Raj Boro

from Aizawl, Mizoram

Mar 8, 2018

My parcel tracking no. is EM[protected]IN. It seems that my parcel stuck in TMO NEW TINSUKIA RMS. It arrived on 27/02/2018 in TMO NEW TINSUKIA RMS. Please deliver this to me as soon as possible.

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Address: Hyderabad, Andhra Pradesh, 500062

I have applied for od, which i never received, when i enquired jntuh, they said it was dispatched on 25 sep 2017, when i checked against indian post, it came to light that they have made a wrong delivery.

1) jntuh never sent me dispatch date or tracking number while it dispatched.

2) indian post made wrong delivery, which they r accepting.

3) i need my od asap, it's urgent, what to do, how to proceed, any suggestions will be greatly appreciated.

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J

Jonathan Jerome

from Chennai, Tamil Nadu

Mar 8, 2018

I am not able to contact customs or postal service for my shipment they avoid my calls and i don't know why it's retained by customs for unspecified reason. My tacking number is RY[protected]SG. Phone number is [protected].

J

jd singh Rajput

from Delhi, Delhi

Mar 8, 2018

My tracking number is PP[protected]IN plz help

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Address: Chandigarh, Punjab, 160101

I’m writing this note after considerable thought with the hope of get some support from you and to express my displeasure and disapprobation on the way our area postman and head postmaster is looking after of my consigment number ep[protected]in. I personally went to the post office with all my documents to collect my post but he misbehave and asked me to give money to collect my own post. Than he went to my address and told my roommates that tell him i am putting rejection that the concern person is not here. Instead of my authority letter, my adhar card, my car insurance, my gas copy he refuse to deliver the document and unnecessary harassed me and my roommates.
Hence i request you to take necessary actions against the postman so that people may get proper and good services. This is really pathetic and trust me i am going to write the same to consumer affairs.

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Address: 231219

My name is vijayant singh, h n 54/20 rajkumari nagar obra, sonebhadra, pin 231219 mob [protected] [protected]

My area coverd under billi markundi, post man name - rajkumar. He has a general practice to not deliver any post at time, even official document like pan card, voter id rashan cards are also not deliver at time.
I have received my atm card on 4th march from his home which was enterd in his recard on dt 12.12.2017.
It is not first time that i received late delivery, so meny times it hapened and lot of residents are suffering form his erritating habits.
So, please do need full at your end so that we get our post/parcel etc. At time.

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R

Randip Sandhu

from Indore, Madhya Pradesh

Mar 7, 2018

Please provide bag dispatched at final destination as much as possible

late/not delivery - Comment #3030416 - Image #0

H

Hangsha Raj Boro

from Aizawl, Mizoram

Mar 8, 2018

My percel traking no. is EM[protected]IN. It seems that my percel is stucked in TMO NEW TINSUKIA RMS. It arrived on 27/02/2018 in TMO NEW TINSUKIA RMS. Please deliver this to me as soon as possible.

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Address: 500055

I am govinda rao p, resident at devender nagar, gajularamaram, medhcal (Dist), hyderabad.

We are all facing issues with our area post office from day one.

We are not delivering any letters and other things to any home. Every time make a call and collect at post office only and moreover it is not possible for every time.

Kindly look into this issue.

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M

Mrinmoy95

from Madanpur, West Bengal

Mar 7, 2018

Sir,
Generally it takes just some hours to reach palam tmo from S j sortig office. But 2 days passed but no update on received or next station. I need the product urgently. Please help Tracking no EQ[protected]IN.
Regards
Mrinmoy Debnath

not receiving letters to my area - Comment #3030390 - Image #0

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Website: www.indiapost.gov.in

I am stanzin sonam wangchok and am is looking for my consignment under pod no. Ee[protected]in which is a policy bond and is struck at palam tmo 110037 since 10 days and there is no update afterwards.
It was booked on 19 february 2018 from srinagar g. P. O and is received at palam tmo on 21 february 2018 and no updation afterwards.
So try to resolve it as soon as possible, as i am urgent need of my stuck policy bond.
I...

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