REMINDER
1)The Chief General Manager,
Department of Non Banking Supervision (DNSB),
Reserve Bank of India, Central Office,
World Trade Centre,
Mumbai 400 005.
2). The General Manager,
Department of Non Banking Supervision,
Garment House, 3rd floor,
Worli, Mumbai.
3). Mr. R.R. Agrawal,
Asst. General Manager,
RBI, New Delhi.
Re: Complaint against Indiabulls Financial Services Ltd. F-60, 2nd floor, Malhotra Building, Connaught Place, New Delhi- 110 001.
Ref: Loan Disbursal No. S[protected]Rs.27, 342/-)
Respected Sir,
This has refrence to my above-mentioned complaint against India bulls Financial Services Limited, it is regretted that I have not received any communication in the matter from your side even after my several written complaints, several emails, reminder letters, telephonic talks with various department of RBI from last about 3 months. I request you to looking seriouness of matter, do the needful.
COMPLAINT :-
I would like to bring to your kind notice that I had taken a loan amount of Rs. 25, 601/- from M/s. Indiabulls Credit Services Limited (Indiabulls Financial Services Ltd.) by cheque bearing No. 431950 dated 25/5/2007.
The said company had obtained from me 10 blank cheques as a security for the said loan amount.
Sir, I had made the payment of monthly installment of Rs.1800/- continuously for 10 months, but due to sickness of my mother who was admitted in ICU, in hospital I couldn't make the payment of one month viz. June, however their recovery officer Mr. Mahatre & Ramesh Patil collected from me part payment of Rs.1000/- on 30/6/2008 and allowed me to make the payment of next ESC by cash.
It is highly regretted that without any intimation to me, the above said finance company has deposited one of my blank cheque bearing No. 78870 by filling the false amount of Rs. 28, 249/-thereby the said company has misused my cheque and filed suit against me in Patiala House Court, New Delhi for case under 138 for cheque bounce. Against the loan amount of Rs. 25, 601 on 25/5/2007 I had already paid Rs.22, 600/- and now are they are forcing me to pay Rs.28, 249/- and tactically implicated me in cheque bouncing case.
Further in spite of my repeated demands, the copy of the Agreement of loan has not been supplied to me till date by the above said finance company. There is possibility of misusing the said agreement, as they have taken the signs from me on printed agreement which contained several unfilled blanks in respect of very material terms. I am not aware as to what has been subsequently filled up in the blanks by this company. At the time of handing loan cheque amount to me, they have given me loan letter 25/5/2007 which reflects only loan amount and EMI amount and not any thing was mentioned about the loan tenure or number of EMI and that time they confirmed me that the number of EMI will be 24 which I have to pay them for two years of Rs.1800/- per month, but I was shocked that they now claiming that the number of EMI I was agreed was 30 ( i-e rate of interest 60 % p.a ). They also promised me at the time of loan agreement that after 6 months they will reduce the interest amount by giving me TOP up of my loan, even in first six months not a single EMI was bounced by me but even they turned up from their promises.
Further to bring to your kind notice that as per my Bankers accounts statement, the above said company has received all the monthly installments, for which I showed and submitted them the Xerox copy of my banks statements. It is highly regretted that in spite of that the recovery officers of the company are pressuring me for the payments of such two installments which were cleared by me and have been giving me notices. insulting me, and harass me, their recovery agents frequently had been visiting my home even my absence and talk rough with my family members.
Being aggrieved, from the above said attitude of the company I hereby approach you with a request to kindly intervene and get me relief from such unwanted situations, for which I shall remain highly obliged.
Thanking you,
Yours faithfully,
kdayaldasj
(m)[protected]
Aug 14, 2020
Complaint marked as Resolved
My wife's company has taken SMB loan from India Bulls in May08 with EMI of Rs 72305 per month. the total loan amount is 20 lakhs for a tenure of 36 months
I have a problem with Indiabulls I want to register a case against their employee mr Naved ( cell number
[protected]) in Bangalore
- He is rude and sends bad SMSes. behaves like a collection agent.
- The business is very bad and the installments slip the due date some time. I assure that it will be paid. But i cannot tolerate some goon sending me SMSes.
Till your office resolves this issue legally, I am holding back on my payments. Please ask your man in charge to sms me or talk to me.
Tomorrow after office, i shall go to Koramanagala branch and log an FIR. The intention is to keep you guys informed and not be surprised.
Thanks
Ashutosh Kapoor
Director - Marketing, Strategic Alliances;
Cisco Globalsation Center, Bangalore, INDIA.
Indiabulls voluntarily adopts Common Fair Practices Code for its customers
Indiabulls voluntarily adopts Common Fair Practices Codes (FPCs) for its valued customers in full compliance to RBI Circular No. DNBS (PD) CC No 80/03.10.042/[protected] dated September 28, 2006 and National Housing Bank?s Circular No HB (ND) DRS/POL- No. 16/2006 dated September 05, 2006. The common Fair Practices Codes is applicable to four credit companies of Indiabulls group i.e. Indiabulls Financial Services Limited, Indiabulls Infrastructure Credit Limited, Indiabulls Finance Company Private Limited and Indiabulls Housing Finance Limited. The Fair practices Codes have been adopted by the Board of Directors of Indiabulls Housing Finance Limited in their meeting held on September 23, 2006 and by the Board of Directors of Indiabulls Financial Services Limited in their meeting held on October 16, 2006 and Indiabulls Finance Company Private Limited on October 23, 2006 respectively.The Board of Directors of Indiabulls Infrastructure Credit Limited(formerly Indiabulls Commercial Credit Limited) adopted the uniform fair practices codes on 24 April 2008. Details Fair Practices Codes are also available with the branches of above Companies across India Any customer wishes to seek further clarification on any of the codes, may please contact Branch Manager of nearest branch of the Company in his region.
Fair Practice Codes