[Resolved] IndiaBulls — I am not able to open my indiabulls dhani app

Ramji@1

from Indore, Madhya Pradesh

Address:

Jabalpur, Madhya Pradesh, 482001

I m not able to open my dhani aap, when i open it its show ''update failed, frist exception on row 0 with id"
Thats y i m not able to repay my emi y aap or other uses.
So plz solve this problem..
N i am also getting a msg daily that ur loan is approved, i think its my top up of my loan, but bcoz of this problem i m not able to continue my loan application.

+1 photos

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Nov 5, 2018

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

IndiaBulls Customer Care's response Dear Ramji ([protected]@1)

We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.

Verified Support

Oct 05, 2018

IndiaBulls Customer Care's response Dear Ramji ([protected]@1),

We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number as well as feasible timings and our team will assist you further.

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Comments

Kam Sat

from Kizhake Chalakudi, Kerala

Unable to open the app

Kam Sat

from Kizhake Chalakudi, Kerala

Unable to open the app

IndiaBulls Customer Care's response, Aug 13, 2020

Verified Support

Dear Kam Sat,

We request you to provide your contact number so that we can assist you in a better way.

samuel jayaprakash

Dear sir,
My name Jayaprakash, mobile no.[protected],
Error in login dhani app, once I enter the OTP it says access denied. Please solve this problem.

samuel jayaprakash

Error in login dhani app, once I enter the OTP it says access denied. My mobile no.[protected].

IndiaBulls Customer Care's response, Aug 26, 2020

Verified Support

Dear samuel jayaprakash,

Please be assured that our team is already working on your concern and will provide you with an update soon.

Padakanti VB Mahesh

Hi am Mahesh

Unable to open the Dhani aap . There is a error stating that your account is locked please try after 15mins

Suraj Panjabi

Sir
My mobail [protected] is dhani but not opening app again logout plz solve my problem
Dhani a/c no IPERPUN01420452

IndiaBulls Customer Care's response, Mar 12, 2021

Verified Support

Dear Suraj,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Ritupal Nico Manicayel

I am unable to open dhani app, login page comes again and again.
Moreover I have already send many emails and call CC but don't connect and didn't get any response.
So I request you to give me a solution.
Thanks

IndiaBulls Customer Care's response, Apr 22, 2021

Verified Support

Dear Ritupal Nico Manicayel,

We Request you to provide us with your contact number so that we can assist you in the best possible way

Regards,
Team Dhani

Nathp

May 16, 2021

Dhani app is not open. Is not working.

So I request you to give me a solution.
Thanks

IndiaBulls Customer Care's response, May 17, 2021

Verified Support

Dear Customer,

Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

Regards,
Team Dhani

Leb

May 31, 2021

Dear Indiabulls dhani team,

I am unable to access my dhani app.it always show Error in login.when I enter the OTP it says ' wrong OTP entered please entre the correct OTP'.
I always receive ' Loan Sanctioned, Approved, 1 Step away messages' but when i try to open the app it denied again.
So I request you to give me a solution.
Thanks and Regards
My registered mobile no [protected]

IndiaBulls Customer Care's response, Jun 3, 2021

Verified Support

Dear Customer,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Regards,
Team Dhani.

Satishasdf

Jul 4, 2021

Not able to login to DHANI app. Error message is 'Something went wrong. Please try again.' .

IndiaBulls Customer Care's response, Jul 5, 2021

Verified Support

Dear Customer,

Dhani App is temporarily not available due to a technical glitch and we are working to get the app up & running at the earliest.

Be rest assured your data is safe. You will be able to access all your favourite services on the Dhani App shortly.

Thank you for your patience

Regards,
Team Dhani.

Sharayu Bengali

Jul 5, 2021

Dhani app Not opening, stated (something went wrong try again) same with customer care call centre (server unreachable)

IndiaBulls Customer Care's response, Jul 6, 2021

Verified Support

Hi Sharayu

Dhani app is temporarily not available, we are working towards getting the app up & running at the earliest.
You will be able to access all your favourite services on the Dhani App shortly.

Thank you for your patience.
Regards
Team Dhani

ayankumar

Jul 5, 2021

Unable to open and login Dhani app. Error message appeared "Something went wrong. Please try later" also unable to contact with your customer care.
My No is [protected]

IndiaBulls Customer Care's response, Jul 6, 2021

Verified Support

Hi Ayankumar,

Dhani app is temporarily not available, we are working towards getting the app up & running at the earliest.
You will be able to access all your favourite services on the Dhani App shortly.

Thank you for your patience.
Regards
Team Dhani

Neomi786

Jul 5, 2021

I am unable to open dhani app

IndiaBulls Customer Care's response, Jul 7, 2021

Verified Support

Dear Neomi,

Dhani App is temporarily not available due to technical glitch and we are working to get the app up &running at the earliest .Be rest assured your data is safe. You will be able to access all your favorite services on the Dhani App shortly Thank you for your patience.

Regards
Team Dhani

Kuldeep Palla

Jul 6, 2021

Dhani app is not working for 3 days now. So I missed making my payments and it is not my fault. India Bull's customer care doesn't seem to respond with the reason. Any glitch of an app used by millions o[censored]sers should not take this long to find a fix. Either your technical team is highly incompetent or you care a damn to get the issue resolved.

IndiaBulls Customer Care's response, Jul 7, 2021

Verified Support

Dear Kuldeep Palla,

Dhani App is temporarily not available due to technical glitch and we are working to get the app up &running at the earliest .Be rest assured your data is safe. You will be able to access all your favorite services on the Dhani App shortly Thank you for your patience.

Regards,
Team Dhani