[Resolved] IndiaBulls — looted my money

Anandkiran

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I spoke to supervisor srinivas and manager anthony regarding the refund. Anthony promised me that he will refund the amount and will call back but all in vain. I raised a complaint 2months back. I have already spoken to my lawyer will soon send the lawyer notice. I have shared all the details to anthony. Guy mahesh from collection department abused me. He threatened me that will send guys at home and create a scene.

Regards
Anand

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Aug 7, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Nov 26, 2018

Updated by Anandkiran I have called 4 times to customer care. every time when I call and ask I want to speak Anthony they say he is not in or in a meeting or he will call back. Now also I'm calling the executive placed my call on hold for 40min.

Dec 04, 2018

Updated by Anandkiran Still, my issue is not resolved for the previous complaint. I faced one more issue on November 28th my amount was deducted twice. I have already raised a complaint but still for this complaint also I didn't get any update.

Dec 07, 2018

Updated by Anandkiran I have raised many complaints. The Manager and supervisor are not fit to solve my issue. They said will keep you updated every day but not even single time they called me. If I call them and ask they say he is not available. I have raised my complaint 65days back.

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Comments

IndiaBulls Customer Care

from Gurgaon, Haryana

Verified Support

Dear Anand,

We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can address the concerns raised by you.

IndiaBulls Customer Care

from Gurgaon, Haryana

Verified Support

Dear Anand,

We are still waiting for the above-mentioned details. Kindly provide the same to us so that we can look into this at the earliest.

Anandkiran's [Complaint's author] reply, Nov 29, 2018

My contact Mob: 9035005534

IndiaBulls Customer Care

from Gurgaon, Haryana

Verified Support

Dear Anand,

Thanks for sharing the requisite details. Our team will get in touch with you soon.

Anandkiran's [Complaint's author] reply, Dec 1, 2018

Hi Team,

Still, I didn't get any response.

IndiaBulls Customer Care's response, Dec 1, 2018

Verified Support

Dear Anand,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Anandkiran's [Complaint's author] reply, Dec 3, 2018

I don't know after many complaints raised still the issue is resolved. I didn't get any call from the team.

IndiaBulls Customer Care

from Gurgaon, Haryana

Verified Support

Dear Anand,

We understand that your concern is resolved now. Please get in touch with us if further assistance is required

Anandkiran's [Complaint's author] reply, Jan 10, 2019

Hello still my issue is not resolved. No one called me.

IndiaBulls Customer Care's response, Jan 12, 2019

Verified Support

Dear Anand,

We apologise for the inconvenience caused to you. Your concern has been re-escalated to our team and will get in touch with you soon.

IndiaBulls Customer Care

from Gurgaon, Haryana

Verified Support

Dear Anand,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.

Anandkiran's [Complaint's author] reply, Feb 18, 2019

Hello still Rs. 1500 shld be waived off.