Indian Railways — amount not refunded in case of failed transaction.

Address:Jhabua, Madhya Pradesh, 457661

Good morning sir/maam,
I did reservation on 10 nov 2017 for bhopal to dahod. Due to unavailable seats my transaction was failed but the charges of 770 rs deducted from my account (Acct number sbi. [protected]). On that day i got message from irctc i. E "an amount of rs 770.81 (With charges) deducted against irctc txn id [protected] on 10-nov-2017 will be refunded as your ticket could not be booked / service not rendered."but till today no refund is given.
Details are as-
Transaction id: [protected]
Jbp somnath exp (11466)
Bpl-dhd
Booking date: 10 nov 2017
Payment status - settled
Failure reason: no seats available : transaction dropped.
Bank name :paytm m
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir,
Indian Railway ka Indian Rail Train Info App Properly Work Nahi Kar Raha Hai Nahi train ka live status Show Ho Raha Hai Nahi Live Station Show Ho Raha Hai or Net Pe Bhi Service Error Bata Raha Hai please Solve This Issue.
On 6/11/2017 I am waiting for Patna express in coimbatore junction platform number 3. the train arriving before 10min no display in couch numbers at platform.many more senior citizens waiting this train.9.41 train arriving in station the old ladies and man running very sad .in future please display the couch numbers.
Thanks
G.muralikrishnan

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information