Indian Railways — disabled coach... general people were also travelling to this coach

Address:Satna, Madhya Pradesh, 485001

Dear sir,
Today 4/10/17 train number 22132

I am a physically handicapped person having the disability of amputation to my right leg.
First i should thank providing a separate disabled coach for exclusive disabled persons. But regularly in this coach non-disabled passengers are travelling and not allowing the disabled persons neither to sit nor to board the train. The railway authorities is failed in implementation part of separate coach. Though there is a penalty of rs. 500/- for boarding non disabled persons into disabled coach, no tte is visiting to this coach to check. If anybody want to travel ticketless the disabled coach is the safest coach. The police personnel who is suppose to safeguard the system allowing non disabled passengers by taking petty amount.
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Comments

Refund not received for e ticket despite refund claim from IRCTC 5 days back

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6271
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information