[Resolved]  Indian Railways — non-refund of cancelled ticket

Address:

Pune, Maharashtra, 411013

1. Kindly refer complaint ticket id 2270736.
2. My wife ms. Mini s booked one e-ticket (Particulars as given below) while she was at delhi from her user id - minihoi. She used debit card of bank of india, motibaug, delhi belongs to her son mr. Atul raj. The ticket was subsequently cancelled on 05/11/2018 and she come back to pune. Message received as the amount is refunded; details are :-
Details of ticket, and cancellation
(A) pnr no : [protected]
(B) train no : 22209-new delhi duronto exp.
(C) from : ratlam jn to : new delhi.
(D) ticket type - e - ticket. ; class : 3a
(E) boarding station : ratlam jn
(F) transaction id - [protected]
(G) booking date : 05/11/2018.
(H) date of journey : 06/11/2018 08:40 hrs.
(J) passenger name : kavirajan kn & sudha kavirajan
(K) status of booking : wl
(L) fare amount : 3890.98
(M) cancellation date : 05/11/2018
(N) refund amount (As specified by irctc) : 3760.00
(O) cancellation/refund id (As specified by irctc) : [protected]
(P) refund date (As specified by irctc) : 09/11/2018

3. The above amount has not been credited in the bank account till date. You are requested to look into the matter and credit the amount.