[Resolved] Indian Railways — non-refund of cancelled ticket
Pune, Pune District, Maharashtra, India
MiMinihoi on Dec 3, 2018
1. Kindly refer complaint ticket id 2270736.
2. My wife ms. Mini s booked one e-ticket (Particulars as given below) while she was at delhi from her user id - minihoi. She used debit card of bank of india, motibaug, delhi belongs to her son mr. Atul raj. The ticket was subsequently cancelled on 05/11/2018 and she come back to pune. Message received as the amount is refunded; details are :-
Details of ticket, and cancellation
(A) pnr no : [protected]
(B) train no : 22209-new delhi duronto exp.
(C) from : ratlam jn to : new delhi.
(D) ticket type - e - ticket. ; class : 3a
(E) boarding station : ratlam jn
(F) transaction id - [protected]
(G) booking date : 05/11/2018.
(H) date of journey : 06/11/2018 08:40 hrs.
(J) passenger name : kavirajan kn & sudha kavirajan
(K) status of booking : wl
(L) fare amount : 3890.98
(M) cancellation date : 05/11/2018
(N) refund amount (As specified by irctc) : 3760.00
(O) cancellation/refund id (As specified by irctc) : [protected]
(P) refund date (As specified by irctc) : 09/11/2018
3. The above amount has not been credited in the bank account till date. You are requested to look into the matter and credit the amount.
Complaint marked as Resolved Dec 4, 2018
Indian railways has settled the grievance on the very date of complaint i.e.03/12/2018 17:28 Hrs by refunding the amount in the affected bank account.
I rate FIVE STAR to Indian Railway Customer Care.
[Dec 03, 2018] Indian Railways customer support has been notified about the posted complaint.
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