Indian Railways — prepaid food not delivered by comesum anand vihar

On 21.03.19 i did not receive my prepaid food from comesum anand vihar vide irctc catering order #8608124 in my seat of jharkhand express on 21.03.2019, when we called comesum anand vihar, they did not response also. Now they lied to us through irctc that food was delivered. I requested to please refund the amount prepaid to them by me immediately otherwise show me the proof of delivery. I also reserve the right to approach an appropriate forum to get justice and compensation also for being hungry throughout the journey and accused of being called a cheat whereas it was the other way around. It's a shame that people get cheated so easily in this country. It's a shame to the core that i got cheated of rs 150 by a registered vendor of irctc e catering that too being a senior high court advocate.

Order no. 8608124
Train no. 12818 jharkhand express
Pnr no. [protected]
Date of journey 21.03.2019
Seat no. B2 61
Passenger kunal sen
Cell no. [protected]
Email [protected]@gmail.com

Note:
It was a festival of holi and most hotels were closed and did not serve.
I request you to kindly take this matter seriously as this could be a large scale scam by comesum anand vihar by cheating innocent travellers.
The amount may even run into crores of rupees and suggest you to make a cbi enquiry.

Thanking you for your kind consideration.