[Resolved] Indian Railways — regarding refund amount

Prateek Ks

from Delhi, Delhi

Address:	New Delhi, Delhi, 110092
Website:	irctc.co.in

Dear sir/mam,
I have tried book ticket through my irctc account 'pratdiary'. As transaction failed amount debited from my icici bank account two times each 2590 rs +2590 rs.in website status showing amount refunded but actually no such amount refunded.. One amount having 490 rs. Also not refunded which was related to cancelled ticket. I have already awaited more than three days but no such action take place. Kindly take appropriate action asap so that i could get my amount in account.

Thanks & regards
Prateek - [protected]

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Jun 29, 2018

Complaint marked as Resolved

Thanks for your support...

Indian Railways customer support has been notified about the posted complaint.

Jun 28, 2018

Updated by Prateek Ks I have still not received any update from Railway Authorities. How much time it will take to resolve matter? As per instruction which they claim amount will be refunded within three days from transaction but today is 28th June 2018 while booking took place on 23rd June 2018 and website showing amount refunded on 26th June 2018 in your account while no such any amount refunded in my account.

Please find the mini statement of account from which amount debited.