Indian Railways — theft of mobile phone in train

Address:Jaipur, Rajasthan, 302019

My grandmaa was travelling from hanumangarh to jaipur in train number 22982 (Kota ganganagar exp) in a1 coach on 1st august and in the cabin the her mobile was kept in the bedroll but when the attendent came to take the bedrolls, he took the mobile phone.
I request u to kindly go through this matter soon before the attendent sell the mobile phone.

My contact detail.
Email: periwal. [protected]@gmail.com
Mobile: [protected]
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Indian Railways customer support has been notified about the posted complaint.
Aug 02, 2017
Updated by Appy_1910
I received a call from IRCTC official and he said that he is investigating abt this but now when i m calling him, either he ends the call or doesnt respond to it.

I request u to kindly resolve my problem and help me get back my mobile.

Thanku
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