Indiaplaza Complaints & Reviews

Dear Jodh,

We regret the inconvenience caused.

Refund for the order IN[protected] has been processed on 14th Dec Ref # INTER.7028.[protected] and the order IN[protected] would be re-dispatched by 28th Dec. We shall update to through mail on one pending order and refund details for two orders.

Once again, with apologies,

Warm Regards,
Team Indiaplaza.

NIKON L110 — Not working

I have placed an order of NIKON L110 to gift360.in on 31st Jan 2011 in 6 EMI's. I recd the product on 9th Feb 2011 without Invoice, Warranty Card. Its not function at all. Since than I am calling / chasing the customer team for my problem. Nobody is providing the solution. I want to sent this product back to Gift360 and want my money back. Kindly advise. How to proceed further. They are just making people fool.

Dear Puneet,

Our apologies for the inconvenience you had to face with us.

We shall have the missing one quantity of Ranbaxy Digital Thermometer dispatched to you in 2days.

Warm Regards,
Team Indiaplaza.

Stainless Steel Vacuum Flask — non delivery

Order No: 6498128 Date:[protected] Order Status :Approved
Shipping Address
Name: shankar das
Address: KAMALA BHAVAN, JAIL ROAD
TAX ADVISER, JAILR OAD, KAMALA BHAVAN
Shillong,
Meghalaya
INDIA
793001

Stainless Steel Vacuum Flask 1 INR 99 Delivered
24-JUN-2011 em[protected]in
India Post
The above mention order is shown as delivered but I did not received the same as address given

Http: / / www.Indiaplaza.com — IN2410110915 Karbonn K1818 order still not received

I have placed an order No. IN[protected] For Karbonn K1818 Twister on 24/10/2011 (they promise in 3 days Delivery), but still not get product.
I already paid through my PayMate (Mobile Payment) Transaction No.[protected].
Their Customer care agent Mr. Rohit said me on call They deliver the product on 5th Nov. 2011. On 8th Nov. 2011 for know my status he said they send product on Tomorrow i.e. on 9th Nov. 2011. But Still today they are updating the status on their site. I also raised various tickets but their agent Ms. Sangam and Mr. Gautham replied me that :
"WE will keep you updated on the shipment details in the ticket id CNT[protected] within 3 days." and
"The issue will be followed through the ticket number :CNT[protected]"
What it means they don't have any status of my order.
Please Lodge my complaint and help me to get my product as early as possible.

Dear Kripal,

Please accept our sincere apologies for the delay and inconvenience caused.

Your order IN[protected] for Pushbrite Turbo Power LED Rechargeable Torch has been cancelled & refund would be processed in 2days. Courier charges has been refunded to prepaid account of indiaplaza, if amount is not credited please mail us the scanned copy to courier bill to [protected]@indiaplaza.in.

We are also issuing a gift certificate of Rs.100/-, which can be redeemed for purchases on www.indiaplaza.com as a token of apology from our end. This gift certificate has been mailed to your registered E-mail id. We kindly request you to treat this case in isolation and provide us another opportunity to serve you better.


Once again, with apologies,

Warm Regards,
Team Indiaplaza.

Hi,

Order number:I[protected]

I have order the Toys and jul 19, 2012 .Still it is not delivered, but indiaplaza saying that product delivered...Firstflight also says the consignment number wrong like that.Raised many tickets

Dear Ravi Chawla,

Please accept our sincere apologies for the delay & inconvenience caused.

We are issuing a gift certificate of Rs.100/-, which can be redeemed for purchases on www.indiaplaza.com as a token of apology from our end. This gift certificate has been mailed to your registered E-mail id. We kindly request you to treat this case in isolation and provide us another opportunity to serve you better.


Once again, with apologies,

Warm Regards,
Team Indiaplaza.

Dear Amit,

We regret the inconvenience caused.

As discussed please send the product to us, we shall cancel the order & process refund.

Once again, with apologies,

Warm Regards,
Team Indiaplaza.

Dear Amit,

We regret the inconvenience caused.

As discussed please send back the product to us and mail scanned copy of courier bill to [protected]@indiaplaza.in, we shall cancel the order & process refund and also refund courier charges.

Once again, with apologies,

Warm Regards,
Team Indiaplaza.

Indiaplaza — order not dispatched

Hi sir my name is sai kumar and my address is
SAI KUMAR
P.BABU, S/O.P.BABAIAH,
D.NO.1/1513-1,
GANDHI NAGAR,
YERRAMUKKA PALLI,
KADAPA,
ANDHRA PRADESH-516004,
INDIA.
PHONE NUMBER-[protected].

I am bookimg one order in
" www.indiaplaza.com " , order shipped in 22 oct 2011, and the consignment number is F11314273, i am seen the status in online didn't shown any status in online.

Dear Sai Kumar,

Please accept our sincere apologies for the inconvenience caused.

We shall the cancel the order IN[protected] for Fab Dry fruits Gift Box and process refund. We are also issuing a gift certificate of Rs.100/- which can be redeemed for purchases on www.indiaplaza.com as a token of apology from our end. This gift certificate will be mailed to your registered E-mail id. We kindly request you to treat this case in isolation and provide us another opportunity to serve you better.


Once again, with apologies,

Warm Regards,
Team Indiaplaza.

Http: / / www.Indiaplaza.com / — Not received book and after cancellation not getting refund

I had ordered the following pre order book "Thinking, Fast and Slow" on 14th Nov 2011. Which was supposed to be shipped by end of Nov. The book was available in flipkart.com by end of Nov.

I didn't receive any book by mid Dec 2011, when I called the service center for cancellation they gave me following cancellation no and assured the refund would be done by 2 working days (PH[protected] - Ticket no)

I haven't received any amount till 30th Dec 2011 and on further calling them up, the service center informed me that I haven't cancelled it and they gave me a new ticket no PH[protected]. Assuring me that I would receive and SMS informing the same within 5 mins, which I haven't received yet.

It is not about the amount but the fact that retail consumer websites like indiaplaza.com are taking the customers for a ride.
I am just wondering how many other customers have suffered at their hands.

INDIA PLAZA — neither deliver the order not refund the amount of advance

Dear Sir,

I have booked an order for buying Swiss knife from India plaza in the 1st week of january2009.my order no was[protected], I have given Rs 3385 as 100%advance paonyment for item through SBI cheque no 225227 which was encashed by them on 29th january, 2009. The cheque was in favour of mercado online Pvt ltd, 1st floor, 673, 10th Main, 7th croo HAL 2nd stage, Indira nagar Bangalore 560008.according to the advice of India plaza.But Unfortunately Neither the item delivered to me nor the money returned to me.

The amount of the order was Rs. 9973 and not Rs 9930 as mentioned

Dear Vinay,


Please accept our sincere apologies for the experience you had with us.

We regret to inform you that the ordered book ACK ( Amar Chitra katha ) Complete Collection had gone out of stock with our supplier and we were trying to source the same from our alternate suppliers. We had canceled your order to avoid further delays and the refund will be initiated to your bank account today.

We are also issuing a gift certificate of Rs.500/-, which can be redeemed for purchases on www.indiaplaza.com as a token of apology from our end. This gift certificate will be mailed to your registered E-mail id. I kindly request you to treat this case in isolation and provide us another opportunity to serve you better.


Once again, with apologies,

Warm Regards,
Team Indiaplaza.

Reminder no 51--Replacement for damaged Air compressor Order No[protected]
Inbox
X
Reply
dhananjay ghate to customerservice
show details 11 Sep


On 11 September 2011 12:39, dhananjay ghate <dhananjay.[protected]@gmail.com> wrote:
kindly refer my first date of complaint and you will know how much time I have been waiting for rplacement


On 11 September 2011 12:29, customerservice <[protected]@indiatimes.co.in> wrote:
Dear Customer,



We thank you for contacting Indiatimes Shopping.



We apologize for the delay in responding to you.



With reference to your mail dated - 08.09.11 for order number[protected], we would like to inform you that we are having a regular follow up with merchant regarding your replacement complaint, as we need confirmation from merchant and concerned department regarding the stage of investigation. We request you to allow 12-13 working days to resolve the issue.



We regret for the inconvenience caused to you in this regard and sincerely apologize for the same.



We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.



For convenience please do not delete the interactions while replying.



With Regards

Sanjeev - Customer Service

Indiatimes Shopping

From: dhananjay ghate [dhananjay.[protected]@gmail.com]
Sent: Thursday, September 08, 2011 1:56 PM

To: customerservice
Subject: Re: Reminder no 7--Replacement for damaged Air compressor Order No[protected]



On 24 August 2011 12:52, customerservice <[protected]@indiatimes.co.in> wrote:
Dear Customer,


We thank you for contacting Indiatimes Shopping.




We apologize for the delay in responding to you.



With reference to your mail dated - 18.08.2011 for order number[protected], we would like to inform you that we forwarded your issue to our concerned department .So kindly wait for the further updation from our concerned department.




We regret the inconvenience caused to you in this regard and sincerely apologize for the same.



We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.



For convenience please do not delete the interactions while replying.



With Regard

Satish - Customer Service

Indiatimes Shopping

From: dhananjay ghate [dhananjay.[protected]@gmail.com]
Sent: Thursday, August 18, 2011 5:23 PM
To: customerservice
Subject: Re: Reminder no 7--Replacement for damaged Air compressor Order No[protected]



On Fri, Mar 4, 2011 at 12:10 PM, dhananjay ghate <dhananjay.[protected]@gmail.com> wrote:
pl expedite the backward pick up of damaged air compressor against the order number:[protected] immediately How many days I have to wait?????

On Fri, Mar 4, 2011 at 11:35 AM, dhananjay ghate <dhananjay.[protected]@gmail.com> wrote:
pl expedite the backward pick up of damaged air compressor How many days I have to wait?????

On Fri, Feb 18, 2011 at 5:16 PM, dhananjay ghate <dhananjay.[protected]@gmail.com> wrote:
Replacement for damaged Air compressor Order No[protected]


Dear Mr Anup
Further to my earlier mails I contacted ARMEX COURIER PUNE as per your earlier communicationand requested them to pick up the dahaged air compressor but they informed that they have not received any advise from ARMEX DELHI office when I reffered your Acoount code and other details .Pl do the needful and advice immediately


--



Thanking you
Truly your's
DHANANJAY GHATE
CHARTERED ENGINEER
Mobile :- [protected] / [protected]
Land line [protected]




--



Thanking you
Truly your's
DHANANJAY GHATE
CHARTERED ENGINEER
Mobile :- [protected] / [protected]
Land line [protected]




--



Thanking you
Truly your's
DHANANJAY GHATE
CHARTERED ENGINEER
Mobile :- [protected] / [protected]
Land line [protected]




--
Thanking you
Truly your's
DHANANJAY GHATE
CHARTERED ENGINEER
Mobile No [protected]




DISCLAIMER AND PRIVILEGE NOTICE: This e-mail message contains confidential, copyright, proprietary and legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient must note and understand that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of BCCL subsidiaries and associated companies, Collectively Times Group.



--
Thanking you
Truly your's
DHANANJAY GHATE
CHARTERED ENGINEER
Mobile No [protected]




DISCLAIMER AND PRIVILEGE NOTICE: This e-mail message contains confidential, copyright, proprietary and legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient must note and understand that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of BCCL subsidiaries and associated companies, Collectively Times Group.



--
Thanking you
Truly your's
DHANANJAY GHATE
CHARTERED ENGINEER
Mobile No [protected]







--
Thanking you
Truly your's
DHANANJAY GHATE
CHARTERED ENGINEER
Mobile No [protected]




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dhananjay ghate to customerservice
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7 of 596

I have ordered for a microwave oven on 7th/10/2012 from the indiaplaza site.
It has been nearly one month and i still not recieved my product.
Whenever i call them each time they replied OUT OF ORDER.
Indiaplaza is the worst company i have ever seen in my life...
this is my humble request to all that, don't ever order anything from Indiaplaza
they only cash the money but never send the order...

THEY ARE SO ARROGANT AND DO NOT COMPLY WITH CUSTOMER SERVICE AT ALL

IndiaPlaza is a Fraud company. Same thing happened to me. I ordered a product. They sent me a defective product. After that it has been tons of calls but those thick skinned people are just not refunding the money or sending a replacement product. There should be a court case against this company and it should be closed ASAP to avoid more people getting into its trap.