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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Jun 21, 2025
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Infrastructure Development Finance Company [IDFC] reviews & complaints page 15

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A
amitvjoshi78
Mar 15, 2021
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Hi,

This is Amit Joshi. I had bought the 4 Units of Series 2 IDFC Tranche 2 Bond on 06/02/2012 via ICICI Bank Cheque No.005740.
I have not got any maturity amount nor received any monies into my account.

Kindly help

Thanks,
Amit Joshi.
[protected]
Mar 16, 2021
Complaint marked as Resolved 
I have got the information. Thank you.
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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    Venu_harish
    Mar 15, 2021
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    Hi All,

    I had IDFC infra bond trech 2 Folio no .IDB0291351
    Bonds were matured on 21 feb 2021. As per mail from Kfin services DD of redemption amount has been sent using courier company called Aviral logistics pvt ltd ( Tracking no [protected]).

    when tracked it is showing delivered on 9th March 2021. However we havnt received the courier.

    Courier company phone no is not reachable.
    Mar 23, 2021
    Complaint marked as Resolved 
    https://ris.kfintech.com/clientservices/bonds/bankmandate/bankmandate.aspx Register Bank details.
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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      Nature zone
      Mar 15, 2021
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      Dear Team

      I sent the requisite documents for the account number updation a month ago, but still have not received the refund.

      Please check and confirm the date when refund will be credited in my account.
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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        S
        sasawade
        Mar 15, 2021
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        Address: A-12, Nand Dham INDL Estate, Beside AJ House, Opp. Jalaram Hardware, Marol Maroshi Road, Marol, Andheri (East), Mumbai - 400059

        I had IDFC infra bond trech 2 Folio no IDB0281468.
        Bonds were matured on 23 feb 2021. As per mail from Kfin services DD of redemption amount has been sent using courier company called Aviral logistics pvt ltd ( Tracking no [protected]).

        when tracked is shows that out for deliver on 1st March 2021. However we havnt received the courier.

        Courier company phone no is not reachable.
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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          Udakar
          Mar 15, 2021
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          1. I would like to draw your kind attention that I had invested in IDFC LONG TERM INFRASTRUCTURE BOND TRANCHE 2 on February 21, 2011 having Folio No.: IDB0315121 with temporary correspondence Address being:- Type 3/4, Kendriya Vidyalaya Ballygunge Staff QTR, Ballygunge Military Camp, Kolkata - 700 019

          2. However, after my retirement I have shifted to my Permanent address: Flat-18, 2nd Floor, Janapad Apartment, 1/1 Studio Lane, Premises-18, Haltu, Kolkata - 700 078

          3. This Policy's Maturity date was 21-Feb-2021.

          4. I contacted IDFC Bond Customer care on 01-Mar-2021 (i.e at Tollfree No[protected] and [protected]) and I came to know from them that DEMAND DRAFT relating to the above Policy has been issued and sent by Aviral Logistic courier on[protected] to my old correspondence address.

          5. Since my Address has changed after, I won't be available at the correspondence address mentioned earlier during the Start of Policy.

          6. Please suggest how to get the DEMAND DRAFT to be delivered at my Permanent address: Flat-18, 2nd Floor, Janapad Apartment, 1/1 Studio Lane, Premises-18, Haltu, Kolkata - 700 078

          7. Alternatively please Advice How to get the maturity amount directly credited into my savings bank account having details:-
          Ac holder's Name- UDAKAR DUTTA
          Bank Name- SBI PB Sarani, Kolkata
          S/B AC-[protected]
          IFSC-SBIN0006905

          Regards!
          Udakar Dutta
          Mob.: [protected] || [protected]
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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            S
            Sanjeev Ahuja01
            Mar 15, 2021
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            Address: Delhi

            Dear Sir/Madam,

            I am not able to Redeem matured infrastructure bonds money. This is pending from one month now. I am following with your Dwarka Delhi Branch and hyderabad/Mumbai team regularly but no response on this.
            Even IDFC whole team is unable to track demand draft sent to my home address. It is not delivered yet.
            Pls look into this.
            +1 photos
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
            Mar 15, 2021
            Updated by Sanjeev Ahuja01
            Not received the amount yet
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              V
              VM1
              Mar 15, 2021
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              Website: www.idfc.com/contact_us.htm

              Hi,

              I have 4 IDFC bonds that matured on 22 Feb 2021 . I have not received the payment for this till today, I have sent mails to the following mail id and also tried calling their toll free number and received No response

              email id mail sent to - einward.[protected]@kfintech.com, '[protected]@idfcfirstbank.com'

              Bond Folio Number - IDB0298356, Name Varsha Mathew
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                gurvinderjit Kaur
                Mar 15, 2021
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                IDFC Bonds certificate Number 350960 Folio IDB0350960 due for payment on February 21, 2021 still not received. Aviral Courier tracking number is [protected], the company showing picked up the consignment on 24th February but still courier not recived and no update available on the company sight. Please look into the matter and arrange early courier delivery.
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                Mar 18, 2021
                Updated by gurvinderjit Kaur
                Payment still pending. No reply from IDFC Bond company or from Courier company. Worst service of both.
                Mar 20, 2021
                Updated by gurvinderjit Kaur
                Today payment of rs.41466/- received against total due payment rs.10800/- per bond of 4 bonds comes to rs.43200/-a short amount of rs.1734/-. No information and reason for this deduction given.
                Mar 25, 2021
                Updated by gurvinderjit Kaur
                Inspite of repeated reminders no response about less payment of rs.1734/-. This is breach of trust and contract by IDFC BONDS COMPANY or its authorise agencies KARVY OR AVIRAL COURIER.It seems that case will be settled now only through consumer court.
                Mar 28, 2021
                Updated by gurvinderjit Kaur
                Company looting thousands of core public money by withholding investors money, late payment and less payment from the agreed and committed amount..clearly a BREACH OF TRUST case.I in have received rs.1734/- payment but company not responding.
                Mar 28, 2021
                Updated by gurvinderjit Kaur
                Rs.1734 less received but no response from the group. Very miserable position of investors as Our payment is now in in hands of cheaters and looters.
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                  J
                  jaspreet bawa
                  Mar 15, 2021
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                  My IDFC LONG TERM INFRASTRUCTURE BONDS TRANCHE 2 is matured and have not received amount. Phone numbers given are either not able to connect or keep on going to IVR .IDFC TOLL free number is not even ringing. Frustrated with followup.My folio no is IDB0209410

                  Not sure what to do

                  Jaspreet Singh bawa
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                    T
                    tai mohammed afzal
                    Mar 14, 2021
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                    I have submitted IDFC Bonds series I & II, Two bonds each by registered post AD on 08/02/2021 along with pan cards and cancelled cheque. Details of bonds are as follows:
                    Series I : Registered Folio Number – IDBO161271
                    Certificate Number – 161271
                    Distinctive numbers – 241946 to 241947
                    &
                    Series II : Registered Folio Number – IDBO408174
                    Certificate Number – 408174
                    Distinctive numbers – 1201325 to 1201326

                    I have received maturity amount of Series-I, but not received the maturity amount for Series II-2 Bonds, Rs. 10, 800 each.
                    +1 photos
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                      P
                      Proper
                      Mar 14, 2021
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                      It is to draw your attention to the fact that maturity amount disbursed your vide cheque
                      dated 21.02.2021 is only Rs. 41466 instead of the appropriate maturity value of Rs.43200 for four bonds, Folio no: IDB0389613 held jointly by Saurabh Shah and Ashok Jivraj Shah

                      I request you to pay the differential amount of Rs.(43200−41466) i.e. Rs.1734 for short maturity value cheque sent by you.

                      In this regard, i would also like to inform you that the Demand Draft for IDFC bonds' maturity payment of Rs. 41466 has been received after 18 days of the maturity to my communication address through AVIRAL bulk logistics Pvt. Ltd courier via consignment no: [protected]. For this inordinate delay on the part of your courier I request you to pay interest at applicable rate for the delayed period.
                      Hope you will resolve the matter at earliest
                      Ashok Jivraj Shah
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                        9
                        9932598357
                        Mar 13, 2021
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                        My IDFC infrastructure bond redemption amount which is already matured on 21 /02 /2021. But till now idfc not paid my redemption amount and not answering any comment regarding my maturity. My registered folio no IDB0391997. Please help me. Do needful action.
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                          B
                          B Ghadei
                          Mar 12, 2021
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                          Address: Mumbai

                          Although idfc longterm infra bond trench 2 got matured on 21/02/2021 and my bank account details was updated in registry entry., maturity amount is informed to be sent by DD through Aviral courier.
                          In aviral courier it is showing, the courier is delivered and received, but same is not yet received. Neither Idfc nor their registry Fintech or Aviral, nobody is responding properly. Pl help.
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                            prabhakunwar
                            Mar 12, 2021
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                            Folio no IDB0237769
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                              manish6032
                              Mar 12, 2021
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                              Address: 418, GIDC Estate, Por Ramangamdi, Dist. Vadodara

                              Application # 18160596 / Folio # IDB0367217

                              I have not received maturity amount maturing on 21.02.2021. I have written several times to Company on email id einward.[protected]@kfintech.com. They rely by saying that they have dispatched Demand Draft through AVIRAL courier docket number[protected] on 25.02.2021 but i have not still received the Draft. I have written to AVIRAL Courier on 06.03.2021 with no reply. The phone number on AVIRAL website does not exit.

                              I do not understand what to do? How long to wait?
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                manish6032
                                Mar 12, 2021
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                                Address: 4 Vedant Bungalows 1, Vasant Vihar, Bhayli, Vadodara

                                Application # 18160595 / Folio # IDB0366964

                                I have not received maturity amount maturing on 21.02.2021. I have written several times to Company on email id einward.[protected]@kfintech.com. They rely by saying that they have dispatched Demand Draft through AVIRAL courier docket number[protected] on 25.02.2021 but i have not still received the Draft. I have written to AVIRAL Courier on 06.03.2021 with no reply. The phone number on AVIRAL website does not exit.

                                I do not understand what to do? How long to wait?
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                correction: docket # [protected]
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                                  C
                                  Chidambara BL
                                  Mar 12, 2021
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                                  Address: Bangalore

                                  Name : Chidambara BL

                                  Folio No.:IDB0302955

                                  No.of Bonds:4

                                  Though the above bonds have got matured on 22 Feb 2021, have not received the payment yet.
                                  When contacted KFINTECh, they have confirmed the despatch by AVIRAL Couriers (No.:[protected] and that they have expressed their helplessness.
                                  customers are not getting perfect contact number of IDFC and to contact number
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                  Mar 12, 2021
                                  Updated by Chidambara BL
                                  Name : Chidambara BL

                                  Folio No.:IDB0302955

                                  No.of Bonds:4

                                  Though the above bonds have got matured on 22 Feb 2021, have not received the payment yet.
                                  When contacted KFINTECh, they have confirmed the despatch by AVIRAL Couriers (No.:[protected] and that they have expressed their helplessness.
                                  customers are not getting perfect contact number of IDFC
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                                    P
                                    Prakash KShah
                                    Mar 12, 2021
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                                    Purchased IDFC LONG TERM INFRASTRUCTURE BONDS-tRANCHE 2 IN FEBRUARY 2011
                                    Details are as under

                                    Beneficiary Accont no
                                    FOLIO -IDB0251455
                                    NO OF BONDS 4

                                    CERTIFICATE NO 251455

                                    dISTINCTIVE NO[protected]

                                    DATE OF MATURITY FEBRUARY 21, 2021

                                    NAME ;PRAKASH KANAIYALAL SHAH
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                      Dr. Keyur Shah
                                      Mar 12, 2021
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                                      Sir / Madam

                                      With reference to the IDFC Bond purchased by me on 21st February 2011 vide folio no IDB0251335 (Certificate No. 251335) . My details are as follows

                                      Name : Keyur Bipinbhai Shah
                                      Communication Address : Plot No : 341/1, Sector 4 B, Gandhinagar

                                      The above IDFC Bond was purchased on 21st February 2011 and matured on 21st February 2021. But still any amount deposited in my bank account or not received any DD or Cheque at my residential address.

                                      Please let me know the status of the same and want to know when I will get my matured amount.
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                        jagdish patria
                                        Mar 12, 2021
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                                        Maturity payment of IDFC infra bond Tranche 2

                                        Dear Team
                                        My above referred bond mature on 22/02/2016 but iam sorry today that no one is ready to listen even after complaint raised through customer care .my folio no.is IDB0363266 CERTIFICATE NO.IS 363266 KINDLY ARRANGE TO MAKE PAYMENT without doing any delay scanned copy of bond is attached with your reference.
                                        Jagdish Prasad patria...
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