Infrastructure Development Finance Company [IDFC] Complaints & Reviews

I have purchased 4 IDFC long term Tranche 2 bonds in 2011. I am holding physical form of certificate. The maturity date was 21 Feb 2021. I have neither received payment nor any intimation regarding the procedure.

The certificate no is 312467 with no's 825215 to 218. Please make arrangements to get the maturity amount from IDFC as all the contact no given in the certificate is wrong and no response for my email query.

Sir

I am a senior citizen from DURGAPUR, W.B. I had 4 IDFC BONDS FOLIO NO
IDB0329158. The maturity payment of bonds has been dispatched through
a courier service on 24/02/2021.

Still now I did not get my cheque/letter dispatched from IDFC office.

The name of courier service is AVIRAL LOGISTIC SERVICE which is mostly
unknown, unreputed concern. That courier has no correct tracking
system and contact no.

The tracking no which has been given to me by IDFC office is
[protected]. I am afraid of that courier which may be a fraud.

You must feel the pain of a poor senior citizen and take the necessary
step so that I can get my payment.

With Regards

BARUN CHATTERJEE

DURGAPUR

PHONE NO [protected]

THE MAIL RECEIVED FROM IDFC OFFICE IS ATTACHED HEREWITH
Dear Investor,
Name of the Bond holder: BARUN CHATTERJEE

Ref: Folio / DP Id & Client Id No: IDB0329158

Unit :IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 2

Address: HIG 4/14
BIDHAN NAGAR DURGAPUR
DIST BURDWAN W B
DURGAPUR
713212
We have dispatched redemption warrant for Rs.41466.00 to your above registered with us through AVIRAL LOGISTICS PVT LTD vide reference no [protected] on the date of maturity. You will be receiving the same shortly.

Regards
For Kfin Technologies Pvt Ltd

Sd/-
Authorised signatory.

Madam/Sir,

Invested in IDFC Long Term Infrastructure Bonds – Tranche 2 . Detailed particulars of the said Bonds are as follows:

Series:
2 261655 ISIN: INE043D07385

Registered Folio No. : IDB0402244 Certificate No. : 402244

Name(s) of Bondholder(s) :

DEBASIS BASU

SUNANDA BASU

No. of Bonds : FOUR Only (4)

Distinctive No(s):

[protected] – [protected]

Maturity Date : February 21, 2021

Amount Payable on

Maturity per Bond (Rs.): 10800/-

Till date I have not received Maturity amount. On contact I was told through email on 24.02.2021 “that the last date for submission of documents to update bank mandate was 01/02/2021.

Since, we have received this request post cut-off, we are unable to process your request. Hence, the payment will be made through Demand Draft / Warrant on maturity date and will be forwarded to you by courier / speed post to your existing registered communication address.

The maturity date of the said bond is 21/02/2021.”
In this respect this is to state that no communication was made with me from the part of IDFC to update Bank Mandate.
17 days have already elapsed but I have not yet received the Maturity amount (as on 09.03.2021)of the Bond. This has caused not only my financial loss but also my mental agony. Will IDFC compensate all these my losses?
An earliest settlement of the matter is solicited.
With regards,
Debasis Basu
Mobile No.: [protected]/ [protected]
Address: 44, Netaji Subhas Path,
P.O. - KANCHRAPARA,
DISTRICT - NORTH 24 PARGANAS,
PIN - 743145,
STATE - WEST BENGAL.
[Opposite to Municipal Polytechnic Primary School & Next door of JNMS Academy Montessori & Primary School]

Dear Concern We have purchased infra Bonds with the below details:
Sulakshana Application No. 42451026 Folio No. IDB0350238 dt[protected] vd Certificate No, 350238 Serial no. from[protected]

Till date we have not received payment of the same. Neither noone is replying from Karvy's side as email is not deliverable on the mentioned Karvy Email ID.

Please resolve and revert urgently.

Folio No.IDB0210162 in name of Manoj Kumar.

Payment not received till 9/03/2021

courier No. provided [protected] of AVIRAL Logistics' on 24/02/2021

There is no Tracking, no Active Phone no. and no reply on mail by Courier company traces on entire internet.

IDFC Bond helpline is always busy .even connected the dont respond for 1-2 hrs.
Please resolve the issue at the earliest.

As informed by IDFC, warrant were sent through Aviral Aviral logistics vide consignment note no.[protected] and [protected] dated 24. 02.2021, till date not received. Aviral is not responding to tele. and mails. IDFC, check whether it is moved physically from their office or just forwarded the C. No.

Dear Sir/Madam,
I had purchased 04 Nos. IDFC long term Infrastructure Bonds-Tranche 2 from Infrastructure Development Company (IDFC) Limited on Dated 21.02.2011 bearing Numbers from 970881 to 970884 with face value of Rs. 5, 000/- each and maturity value of Rs. 10, 800/- each with date of maturity as 21.02.2021.

But even after passage of more than 15 days since its date of maturity, I have not received the maturity amount of these bonds. I visited IDFC First Bank Branch at Ambala (Haryana) in February-2021 but couldn't get any response from the Bank. I also tried to contact telephonically on the telephone numbers printed on these bonds but couldn't get any of the numbers connected.

You are requested to please help me out to get the maturity amount of these bonds credited into my HDFC Bank, Ambala Cantt bearing account No. [protected]. My contact No. is [protected]. I am also sending you the soft copy of these bonds held by me.
Thank you.

Regards
Pushpak Raj,
H. No. 9, Tagore Garden,
Near Inder Puri-A Block,
Ambala Cantt-133001.
Mb. [protected]
email [protected]@gmail.com

I have been trying to get in touch with your office. Unable to do. I am in Chennai. My bond matured in February 2021. Where to submit the bond and get the redemption amount and the formalities. Please reply to my mail [protected]@gmail.com

Maturity amount of IDFC infra bond has not yet been credited in my bank account.

My Folio and Certificate Nos are IDB0333131 & 333131 respectively. Total no. of bonds are 4 (5000/- each). PAN No.- ACEPH3623E, Name: ARINDAM HALDAR. Maturity Date: 21st February, 2021

The Maturity amount has not yet been credited. Please do the needful and share the status.

Dear Sir,

I am following up rigorously for payment as per trailing mails.

Today when I talked at your customer care no [protected] I was told DD has been dispatched by Aviral Logistics with docket no [protected] on 24.02.21 BUT I HAVE NOT RECD THE DD. Also in docket acknowledgement name of MS Lelawati as recipient is mentioned with 9 digits M No. Please check at your end courier HAS DELIVERED TO WRONG ADDRESS/PERSON.

Urgently address the matter as TILL TIME I HAVE NOT RECD THE DD & make arrangements that I shall receive my payments URGENTLY.

JITENDER MADAN

Folio no-IDB0140786. Application no[protected].
This is to inform you that I am holding 4 nos of IDFC long term infrastructure bond tranch 2 for a total value of Rs 20000.00. I used to receive the interest of Rs 1600.00 every year by cheque/ DD payment. But this year I have not received the interest and maturity amount as maturity date was 21 February 21. There is no change in the address please do the needful regarding the above mentioned matters My email address is jayanta.jea.[protected]@gmail.com
Thanking you
Yours faithfully
Jayanta Malakar

Sir, I purchased 4 IDFC BONDS for Rs.5000/ each on dates 01/02/2011 with folio no.IDBO-146713 certificate no.146713 having distn.no.[protected][protected] due for redemption on[protected] & interest for last year I.e. upto[protected] but nothing received upto now.My PAN CARD NO. is AEEPS1627K and bank a/c no.[protected] with SBI Rajnagar Ghaziabad branch with IFSC SBIN0007873. Kindly send redemption amount and details thereof. Thanking you MadanPal Sirohi D40, Govindpuram, Ghaziabad.201013

40, Govindpuram, Ghaziabad

Redemption warrant againstIDB0302233 still not received, It is more than 10 days after maturity, courier does not have contact have contact to follow up, it is more than 10 days after its maturity

it is deliberate by kinfech to delay customer payment

Folio no. Idb0234248 series 2 no. Of bonds 4 certificate no. 234248 maturity date 21st february, 2021 dhirendra pratap singh my aforesaid bonds have already been matured but i could not receive maturity amount. I was told that maturity pay order has been sent through courier aviral bulk handling logistics mumbai and while checking on their website, payment instructions are out for delivery on 1st march, 2021 but till now i have not received anything. Today, i went to karvy, idfc bank, nj for getting any information about my payment but nothing worked rather everyone has failed to tell the correct information. All relevant documents are attached. Please look into the matter and issue payment instructions immediately without any delay. Thanks, dhirendra pratap singh, mob [protected] address: 161/145, taji khana, mashakganj, lucknow-226018

I have already complained several times (22/02/2021 & 04/3/2021). A complaint ID was issued : 2826146. Unfortunately till today I did not recieve any maturity amount or communication from your side.
Please do all the needful actions.
NAME: DIPANKAR ROY
FOLIO NO.: IDBO391134.

My idfc long term infrastructure bonds - tranche 2 has matured on february 21st 2021. My registered folio no. Is idbo296493, certificate no. Is 296493 bonds 4 and my distinctive no.S are [protected]-[protected].

I have sentthese bonds dated 20th january 2021 and the article no. En52733054in has been delivered to this address on 23rd january 2021.

I have sent the bonds to this address:
karvy computer share private limited
unit : idfc bonds tranche - 2
plot no. 17-24 vithalarao nagar
madhapur, hyderabad-5000081

till now i have not received my amount

Folio number IDB0407871
HAVE NOT RECEIVED THE REDEMPTION AMOUNT, DD was couriered on 24th Feb and since 27th feb 2021... it is showing out for delivery for past 12 days ...have done multiple complaints to kfintech and they are saying to contract courier company. contact details are not available ..

courier details tracking number [protected] aviral bulk logistics

Ref No. IDBO123898

This is to bring to your kind notice that we are holding 4 nos.IDFC Long Term Infrastructure Bonds Tranche 2 for a total value Rs.20000.00. The said bonds have been matured as on 21st Feb. 2021. I used to receive the interest of Rs 1600.00 every year by cheque/ DD payment . But this year I haven't yet received the interest of Rs 1600.00. Now the bond is matured, I would like to get back the money immediately. The copy of the bond is attached herewith for your ready reference. Would be glad if you could let me know the procedure to make the claim. In case if you are sending the cheque payment, you may please do so on my postal address. There is no change in the address

In case if the bank details required, then please let us know. shall furnish the details immediately.

Regards

SOOLIYANNA SHETTY
DEVIPRASAD S SHETTY
( m) [protected]
Attachments

We have 04 bonds of IDFC Long Term Infrastructure - Tranche 2 under Folio No. IDB0217839 in the name of Mrs. Sharda Jain. The same is matured on 22nd Feb 2021.

Still we didn't get any details regarding the disbursement of the amount. We tried from last 02 weeks to get the details of our Folio via mails and phone calls but still not received any details of the same.

You are requested to provide the disbursal details at the earliest.

Redemption warrant has been send through AVIRAL LOGISTICS PVT LTD vide reference no [protected] on the date of maturity but still not received.

The logistics company shows that the consignment was booked on 24.02.2021 at Mumbai and will be delivered in mention address in 7 to 8 days.

Tried contacting AVIRAL LOGISTICS PVT LTD but no response.

It is highly careless on part of IDFC First Bank to send the warrants through an unknown and unreliable logistics company.

IDFC First Bank should ensure the delivery of the warrants.

Screenshot of tracking status is attached.