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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Jan 2, 2026
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Infrastructure Development Finance Company [IDFC] reviews & complaints page 2

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K
Kixx Zeo
Aug 3, 2022
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Address: c-iv/14 Chawlhhmun, Zohnuai road, Ropaiabawk

I have paid my repayment bill amount of rs 2580 on july 2022 on amazon pay later. But it still shows that i have not paid the repayment bill amount (last date is 5th August). I received message that if i dont pay on due date i will have to pay with late fee. I have paid this, i have called amazon and IDFC customer care and no one can help me. It even shows the transaction on amazon pay that i have already paid. The problem is with the bank. Hope someone can help me. I have uploaded the image of transaction.
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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    Hemanthsanta
    Jul 30, 2022
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    Honourable Sir,
    I want this to come into picture that IDFC recovery agent is not literated, i got call from IDFC agent for payment of emi for the loan taken in 2020, due to COVID i lost my job and I tried to clear all the dues with penalty and is been left with present and a month older emi for which they are threatening my family members and using vulgar language, asking my mom that how she was able to give a birth to such person and how your feeding him, without paying the debt your enjoying my money, as he lost the job ask him to work at my home as a servant for cleaning washroom.
    This is not tolerated, due this calls and msgs i am being physically and mentally retired, i got diabetic by the tension from the executive for paying the emi, any which way they are penalising us by posting high interest impacting cibil and upon that they are now threatening customer, if i commit suicide, the whole responsible goes to IDFC bank.
    In a bank i am getting numerous call (200 plus call a day) from recovery agent, attaching the screenshot of few number.
    Requesting you to look into this grievance.
    Thanking you,
    Hemanth
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
    Jul 30, 2022
    Updated by Hemanthsanta
    Still receiving calls from recovery agent.
    Against started with the harrassment.
    Hemanthsanta's [Complaint's author] reply, Oct 8, 2022
    Started calling to all contact.
    Hi Team - I has asked IDFC customer service to wait for couple of month or else take legal action but they are calling all my contact.
    I am in notice period and full and final settlement with be cleared with 45 days from last working day and that was same conveyed to customer but they are threatening me, stating they will come and collect the money in any way at home.
    Executive no. [protected] & [protected]
    Calling to my sister, mother brother and all other relatives
    Requesting to inform the same.
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      Pankaj199208
      from Mumbai, Maharashtra
      Jul 23, 2022
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      Address: IDFC first bank Ltd, gr floor opp holy family school Andheri East.

      Today I I'm check to our loan account details. I will see that fraudulent loan update in my account.

      IDFC employees side very big mistake not working right proper way.

      I don't know how to possible idfc side create the big issue..
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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        S
        sahasan
        from Noida, Uttar Pradesh
        Jul 18, 2022
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        I held four nos of IDFC infrastructures Bonds of value Rs.5000/- each in the year 2011 . The bonds matured on 21 Feb 2021. The total maturity amount works out to Rs. 43, 200/- (4*10800). The bonds are held in Demat form in the system of ICICIDirect.com .

        I have not received the maturity amount so far. Please deposit my maturity value along with interest for the intervening period.

        Syed Arif Hasan,
        Mobile [protected]
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
        Jul 19, 2022
        Updated by sahasan
        Further to the above, it may be noted that these bonds are in demat form. On telephonic enquiry from IDFC on toll free no[protected] my folio no is IDE 0316743, ISIN is INE043D07AF2, Transfer no is 140701. The same is being shared for quick processing of the case if the above information may facilitate the same.
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          B
          Bhanu vyas
          from karauli, Rajasthan
          Jul 18, 2022
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          Address: I don't know

          Showing a consumer loan in my credit score from IDFC FIRST BANK but i have never apply any loan. loan no is[protected].
          I request you to please remove this account from my cibil score.
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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            P
            praj1983
            from Mumbai, Maharashtra
            Jul 6, 2022
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            Team,

            This is w.r.t to processing the payment for :
            Folio No: IDD0346137

            DP ID: 06420
            DP & Client ID No: [protected]
            ISIN NO: INE043D07781
            Transfer No: 715585
            Date of Endor: 2/1/2012

            I was asked to verify Pan details, Bank details, Address and Email id. I have done the same a long time back and checked my account and there is no payment made. I have written for months and there is no resolution on the same. The validation transaction is done in the last week of April 2022.
            I fail to understand why it is taking so much time as I am following up since Nov 2021. I get an email asking me to bear with a procedural period but no one indicates the timeline. I was suppose to get the same in Jan 2018.

            Let me know if I need to speak with someone or escalate to get my hard earned money back, this is very disappointing.

            Regards,

            Prajakta
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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              S
              s_kannan1
              from Chennai, Tamil Nadu
              Jul 5, 2022
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              Hi,
              I have four number of the IDFC Long term Infrastructure bonds[protected] Tranche1 purchased in December 2011

              The folio numbers are[protected]. I have not yet received the payment for this after maturity.

              Who do i contact for this. Reading though a previous complaint, i tried to update my details, but the fintech link says updation has been closed.

              Please advise.

              Santhosh
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                rajud22
                from Bengaluru, Karnataka
                Jul 3, 2022
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                Address: Bangalore, Karnataka

                Two issues 1):capgemini mentioned in the email that salary was rejected by IDFC bank(issue with the bank).
                check as i received a fraudulent messages that attackers targeted banks.if not, it might be capgemini criminals did it against me.so let me know what happened exactly.

                2): sometimes technical issues while paying to anyone & including taking two much of time for application-too slow between each section/options while browsing.
                updating of bank summary & debit transaction update messages are received after 4-5hrs or 1day.

                solve this technical error...
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                find the screenshot for the above issue confirmation
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                  R
                  Rnmitra
                  Jun 29, 2022
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                  Hello,

                  This is Rathindra Nath Mitra ([protected]@gmail.com). This is to inform you that I hold an IDFC Infra Bond Tranche 1, series 2 which matured on 31/12/2021.

                  However, I have not yet received the matured amount. My Application number is 55613323 dated 15/12/2011.
                  Also, attached are the relevant documents.

                  Kindly look into this matter and provide a solution.

                  Once verification is done please transfer the amount to the below given bank details.

                  A/c Number : [protected]
                  IFSC COde: SBIN0009358
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                    O
                    omparkash12
                    from Mumbai, Maharashtra
                    Jun 24, 2022
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                    Non receipt of redemption payment of idfc first bank infra bond tranche 2/2012

                    Address: Vill/PO - KAIMRI, Distt/Teh - Hisar (Haryana)-125002

                    Sir Jaihind. Reference FOLIO NO IDE0130981. I am in possession of 04xINFRA BONDS TRANCHE 2/2012 of Rs 5000/- each which were due for REDEMPTION payment in Mar 2022. All the required documents as asked for have already been sent. Apart from that 4-5 emails have been sent but only a templated reply is sent instead of making PAYMENT. Why and where is the delay? Will I get interest for the delayed period?. Is it not unnecessary harrasment to...
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                    Areeb321
                    from Hyderabad, Telangana
                    Jun 21, 2022
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                    Hello, I tried withdrawing 10, 000 through IDFC ATM situatied at Tolichowki Hyderabad at around 9:10pm on Tuesday 21st June. I received a message that amount is debited from my account but the ATM did not dispense the cash. Neither I received reversal message. Please help.
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                      iqbalmalhotra
                      Jun 13, 2022
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                      Address: krm tower r 8th floor 1 Harrington road chennai 600031

                      We are waiting for redemption amount since Dec 2021
                      I called K Fintech and sent cancelled cheque, Aaadhar card, and necessary forms but no action is taken
                      It is a torture to call the company at toll free number
                      It is a shame less company with no one willing to answer
                      IDFC wants to keep money as long as possible
                      investors are taken for a ride
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                        Sunilkumar b agrawal
                        from Mumbai, Maharashtra
                        Jun 10, 2022
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                        I sunilkumar agrawal having idfc long term infrastructure bonds, matured on the date
                        21 /03/ 2022. Tds was deducted on this bond on 21/03/22 but i still havent received the matured amount.
                        Please look into this matter and resolve this.
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                          Sarika Gawde
                          Jun 4, 2022
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                          Hi

                          I have invested in IDFC infra bonds 10 years back and on maturity they sent a DD but with a spelling mistake in my name.
                          When I contacted them to correct the mistake and arrange to send me a new DD with the correct name and that I am ready to post the previous incorrect DD, but they kept on sending me emails about a list of documents and forms to be submitted, they haven't even sent me the forms they are talking about.
                          It appears to me that they are trying to avoid giving my hard earned money back and that the spelling mistake in the name has been a deliberate attempt to avoid paying my money.

                          It's a mistake done by their staff, they should correct it by sending me a correct DD instead of asking me ( after 10 years ) to submit number of different forms and documents. They have my foilo number and all the information already with them, which is sufficient to issue DD in the proper name.

                          Please I need help in this matter. Any help will be highly appreciated.

                          Thanks
                          Sarika
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                            nagara99999
                            from Delhi, Delhi
                            May 3, 2022
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                            I had accepted some payments on 30-04-22 through their machine but payment has not been released to my account and some payments had to be reverted to customer as slip had not been generated and should not have been deducted from my customers account as it was a debit card but it was deducted than it should have credited back at earliest but still not reverted. Two other payments which were accepted by machine and charge slip also generated should have been credited to my account but still not credited. I feel we should stay away from such banks who do not provide good service to customers like Idfc bank.
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                            May 03, 2022
                            Updated by nagara99999
                            Mob. [protected]
                            Vikram
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                              vinod kashyap K R
                              May 1, 2022
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                              IDFC bank fastag forcing customer to keep minimum balance in the fastag account 150 Which is illegal asper NIHA and supreme court order . I had a balance of 90 RS when I reached the toll, toll charge was RS.50, but it didn't allowed due to minimum balance was not there. when i contacted customer care they are not giving proper support and even after recharge also I have waited 30 min to reflect in my account. please take action reg this.
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                Naheed801
                                Apr 24, 2022
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                                Unit : IDFC FIRST BANK LTD – INFRA BOND TRANCHE 1/ FY2012
                                FOLIO No: IDD0296444
                                Dear sir,
                                My late husband, Abdur Rahim, who died due to COVID -19 was holding the infrastructure bond under reference in physical mode.I contacted KFINTECH SERVICE(third party) and uploaded my kyc, death certificate, husband kyc and bank details at your third party site.but after numerous mail correspondence with KFINTECH, I am yet to received my redemption amount.the KFINTECH has been saying that the amount has been credited in my bank account but the bank statement does not shows any credited amount.

                                Please help.

                                Naheed Parveen
                                Wife of late Abdur Rahim

                                Account holder name: Naheed Parveen
                                Account number:[protected]
                                IFSC code:UBIN053019
                                MICR Code:[protected]
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                Apr 24, 2022
                                Updated by Naheed801
                                Unit : IDFC FIRST BANK LTD – INFRA BOND TRANCHE 1/ FY2012
                                FOLIO No: IDD0296444
                                Dear sir,
                                My late husband, Abdur Rahim, who died due to COVID -19 was holding the infrastructure bond under reference in physical mode.I contacted KFINTECH SERVICE(third party) and uploaded my kyc, death certificate, husband kyc and bank details at your third party site.but after numerous mail correspondence with KFINTECH, I am yet to received my redemption amount.the KFINTECH has been saying that the amount has been credited in my bank account but the bank statement does not shows any credited amount.

                                Please help.

                                Naheed Parveen
                                Wife of late Abdur Rahim

                                Account holder name: Naheed Parveen
                                Account number:[protected]
                                IFSC code:UBIN053019
                                MICR Code:[protected]
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                                  Prakash Panjwani
                                  Apr 22, 2022
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                                  Address: 312,SHEIKH MENON STREET, ZAVERI BAZAR, MUM,BAI 400002. INDIA

                                  Purchased idfc bonds in names of simran prakash panjwani & prakash hiralal panjwani in 2011-12.
                                  Please guide how to redeem them and nget back the money. My email is ;prakashp.[protected]@gmail.Com
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                    Vineet1975
                                    from Noida, Uttar Pradesh
                                    Apr 22, 2022
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                                    Payment for my above mentioned bond ( folio number IDE0013699) have not been received by me either in my bank account nor in form of physical cheque/DD . Due date for the same was 21 March 2022 .
                                    I have also sent the self attested copy of bond, adhar card and canceled cheque to the authorised address i.e. KFIN Technologies.
                                    I am still waiting for any update from the bank .
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                      G
                                      Apr 20, 2022
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                                      I want to redeem 10 units of IDFC Enterprise Equity Fund Growth ( Formerly G207 SCEEF), however there is no email id where I can write to. I have not received any statement after 31.3.2008.
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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