Claimed

Infrastructure Development Finance Company [IDFC] Complaints & Reviews

1
Updated: Dec 17, 2025
Complaints 674
Resolved
123
Unresolved
551
Contacts

File a complaint to Infrastructure Development Finance Company [IDFC]

Having problems with Infrastructure Development Finance Company [IDFC]?

File a complaint and get it resolved by Infrastructure Development Finance Company [IDFC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Infrastructure Development Finance Company [IDFC] reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DR ASHIMA SHARMA
Aug 8, 2021
Report
Copy

Please note that my 04 infrastructure bonds under folio number 1DBOI54357 carrying my name ASHIMA SHARMA as bondholder have matured in February 2021 . I am yet to receive the final redemption amount to my account registered with you. Kindly help me to get the amount due to me. I am attaching the bond page for your perusal.
Thanking you,

Yours sincerely,
Ashima Sharma
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    manishmittal75
    Aug 6, 2021
    Report
    Copy

    Name - Manish Mittal
    My application No.[protected]
    Beneficiary Account No. - FOLIO IDB0150680
    Date of Maturity - Feb 2021

    Have submitted the scanned copies of the bond certificates, Bank details, Adhaar, PAN and address proof.
    Received a confirmation reply also.
    Havent got the redeemed amount till now.
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nbpatel
      Aug 6, 2021
      Report
      Copy

      Address: KRM Tower, 7th Floor, No. 1, Harrington Road, Chetpet, Chennai 600 031

      I already submitted documents to fintech hydrabad office through courier and by doing follow up mails frequently still i wil not get maturity amount in my saving account.
      Folio No. IDB0256496. Long Term infrastructure Bond trenche 2
      SUBMITTED DOCUMENTS:
      Saving account details in form of dully signed cheque
      original DD ( Which i not credited my account due to expiry date)
      address proof (utility bill)
      request latter signed by me.
      since three month i get mail like your payment has been processed but still it will not credited my account.
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jsshetty
        Aug 4, 2021
        Report
        Copy

        Address: Corporate office Naman Vhambers C-32 G Block Bandra Kurla Complex Bandra East Mbai 400061

        I have shifted from Mumbai to Bangalore
        When they have confirmed that the Dd is returned in postal return from my old address I mailed to them
        They have asked to upload documents on their link
        But when we upload the details of Bank it says wrong IFSC code even though it is right
        I even sent the hard copies to Hyderabad which they have acknowledged but till date I have not got the credit
        I have been mailing to kintech from April but everytime I get an automated response and the same solution
        The details at as follows:
        Series 2. 51494. ISN INE043D07435

        Registered folio no IDC0233220
        Certificate no 233220

        Name Shaila Jayram Shetty

        No of bonds. four only

        Distinctive nos.[protected][protected]
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kalsioc
          Aug 2, 2021
          Report
          Copy

          Address: Plot no 35 door no 6, NGO colony Cross street Chromepet

          I purchased a bond during 2010 from Infrastructure Development Finance Co.Ltd., which is matured in November 2020. Till date i have not received the credit to my bank account.

          Application No.15504022

          Beneficiary No. IN[protected]
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kalsioc
            Aug 2, 2021
            Report
            Copy

            Address: Plot no 35 door no 6, NGO colony Cross street Chromepet

            I purchased IDFC bond in the year 2010 and the maturity date was November 2020. But till date the proceed amount is not credited to my account. Please help

            Beneficiary account no. IN[protected]

            application no.15504022
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anjana Jain
              from Bongaigaon, Assam
              Jul 31, 2021
              Report
              Copy

              Address: Subham Buildwell Flat No B-7_E

              I have purchased 4 nos of Bond vide certificate no 258460 Registered folio No IDC0258460 . Distinctive no [protected]-[protected] on 30 th Mrach 2011.
              The redemption value of the Bond not yet credited to my Bank Account. Whereas TDS deduction reflected in my 26A statement.
              Kindly arrange .
              My Bank details are
              Ramesh Chand Jain
              State Bank of India, Assam Secretariat Branch
              Account No [protected]
              IFSC SBIN0010755
              +2 photos
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anuprabha Venugopal
                Jul 30, 2021
                Report
                Copy

                Dear Sir,
                My late husband had taken an IFDC Bond in 2017.
                Name- CN venugopal, Chathanath Narayankutty Venugopal.
                His DOB is 8/12/1948.
                I want to avail of a duplicate bond.
                How to go about it?
                This bond was taken in Chennai. Branch is either Nungampakkam or Kilpauk.
                Add- CN Venugopal,
                C1 Gokulam apartment,
                Ph- 3,
                Sriram nagar,
                Nolambur, Mogappair (W) Chennai.
                No one stays at the above address.I stay in Bangalore at present.
                My mail iD- [protected]@gmail.com- Mob no- +91 [protected]
                LL[protected]

                Thanking you.
                Anuprabha

                Ps- This is not a complaint.
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Veena89
                  Jul 29, 2021
                  Report
                  Copy

                  Company IDFC BANK LIMITED
                  Email [protected]@gmail.com
                  Mobile [protected]
                  PAN AJCPS9826R
                  Name Krishnakumari HS
                  Folio/DP Client Id 0208950
                  Subject Non Receipt - Redemption Warrant

                  I did not receive the redemption warrant for the above folio till date, Inspite of sending the redemption claim by speed post on 5th May 2021 along with the original Bond, pan copy and cancelled cheque, even after sending several reminders

                  Could you please do the needful

                  With Best Regards

                  Krishnakumari HS
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                  My late husband CN Venugopal (Chathanath Narayan Kutty Venugoapl) had purchased IDFC Infra Bonds. The document was handed over by a friend to him in 2017 March.
                  Unfortunately, it got misplaced and I do not have any details about the bond.
                  Can the company help me to retrieve it?
                  Regards,
                  Anuprabha
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    J Venkateswarlu
                    Jul 28, 2021
                    Report
                    Copy

                    Address: IDFC BANK
                    Website: www.idfcfirstbank.com

                    MY MONILE [protected]
                    LOAN ACCUNT NUMBER 33078339
                    PAID MORE MONEY TO IDFC BANK FIRST BANK
                    my name A.N. john basha
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      upender rao chakilam
                      Jul 27, 2021
                      Report
                      Copy

                      Ihave taken Infrastructure Bonds Tranches 2 on03/02/2011.It matured in Feb2021.Sofar ihave not received the matured amount.Pl. look in to it.
                      My Mail ID.
                      [protected]@gmail.com
                      Pl.inform the status and phone/ Mob. number at the earliest
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Purbasha Pan
                        Jul 24, 2021
                        Report
                        Copy

                        Submitted all required documents for confirmation of bank account in the month of April. Yet to receive the credit even after multiple follow up over the email.
                        Folio IDA0418264
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          uniyals
                          Jul 22, 2021
                          Report
                          Copy

                          Address: C 304 ROSEWOOD APTS MAYUR VIHAR PHASE 1EXT

                          4 bonds distinctive No 14156 to 18159 Face value 5000 each certificate No 104557 Folio ID IDBO104557 Financial Year 1010-11were issued to MADHAVI BAHUGUNA The maturity value of each bond was prescribed 10800 each as on 21 February2021 Till date I have not received any intimation from IDFC regarding Maturity of bonds and how shall I get my money and what about the interest payable to me after 21 February2021.
                          IDFC has not responded to my earlier mails.
                          Pl settle my grievance wit IDFC and inform me via mail or cell phone
                          Thanking u

                          Madhavi Bahuguna
                          C 304 roasewood appartments mayur vihar phase1extension Delhi 110091
                          Mail ID [protected]@gmail.com
                          Contact No [protected]
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sandeep Baraskar
                            Jul 22, 2021
                            Report
                            Copy

                            I have the order product that 25 Jun 2021 and prize of the product 2699rs and this is the order id[protected] 15/07/2021 was the date of initiated refund so you have and still my refund has been not so, this is my refund refrence number
                            +2 photos
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              dilip kumbhojkar
                              Jul 21, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Pl.Provide how totake bond refund on maturity
                              folio no.Idd0201951 dilip kumbhojkar
                              kindly inform maturity date
                              Jul 27, 2021
                              Complaint marked as Resolved 
                              no information through e mail
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sankarsannayak
                                Jul 18, 2021
                                Report
                                Copy

                                Address: FLAT NO - 2/58, BANAJA APARTMENT, BHUBANESWAR

                                I have not received Maturity sum due on November 12, 2020 to my registered bank account against certificate no 415493 with Distictive Nos from 114392 to 114395.
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gopal himali
                                  Jul 17, 2021
                                  Report
                                  Copy

                                  Address: Hyderabad

                                  Re: IDFC First bank Infra Bond TRANCHE 1 – Matured on 14th Nov, 2020, FOLIO NUMBER: IDA0110096, New folio number: 48700722

                                  Inspite of so many email and physical document like cancelled cheque and self attested pan card copy sent no reply and not received Matured amout of 5 bond of 5000/- each.

                                  einward.[protected]@kfintech.com and [protected]@idfcfirstbank.com mail sent on this mail since dec-20.
                                  So many times call to toll free no [protected] but every time they ask for something new.
                                  Pl help my mob no [protected] and email [protected]@gmail.com
                                  Thanks and regards
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prakash T V G
                                    Jul 17, 2021
                                    Report
                                    Copy

                                    My IDFC infracture bond tranche 2 folio no.Idb0133103 bond distinctive number [protected] to [protected] Rs.20000 invested Rs.5000 each Maturity date Feb 2021. Till date not received Maturity among to my account. All necessary details and requirements sent in June 2021 to Hyderabad kfintech.com. Kindly look into the matter and settle the issue.
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                    The amount invested in my wife name Y l Nischala her contact number[protected] and mail ID [protected]@gmail.com.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      satishpant
                                      Jul 13, 2021
                                      Report
                                      Copy

                                      Name : Satish Chandra
                                      App No. 4 2547841
                                      Bond: IDFC Infra Bond- Tranche-2
                                      Date: 03.02.2011
                                      Payment Details: Cheque No.875997, Union Bank, Gopeshwar Distt. Chamoli Uttrakhand, amount Rs.20000/-

                                      mob no.[protected]
                                      email: md.[protected]@gmail.com

                                      Sir I am trying to contact all numbers but every numbers are wrong. please redeem my bond i will thankful to you.
                                      +1 photos
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Z
                                        zackart18
                                        Jul 12, 2021
                                        Report
                                        Copy

                                        My folio # is IDD0035715. I was unable to encash my interest warrants for the year 2018, 2019 & 2020. I got in touch with einward.ris & IG infra team on 28.04.2021 and they asked me send a bunch of documents, application & forms which I did and it was received by the Kfintech office in Hyderabad on 09.06.2021. As per the communication on 15.06.2021 my news bank details were updated on 15.06.2021 and the interest warrants was sent to the bank for revalidation. Everything was fine until here and my problem starts from here. It has been nearly 1 month since then and neither has the interest been credited to my bank account and neither do I get any update from any of your team. Each time I have communicated with the einward or IG infra team they give me a standard reply that it is under process and I need to wait for the procedural period. But no one answers how long is that procedural period. I have even visited your bank branch is Kasba but was told they don't have any access to the bonds and they will escalate the matter to the concerned team and till date I don't have any update on that escalation too. I have become like a football within all your teams without getting any proper resolution. As far as I know that every bank has a defined TAT or ETA for such process but unfortunately till today I am not aware of what that TAT or ETA is. Never expected this from a bank like IDFC. I feel like I am being harrassed inspite of being an investor. With all these things happening I am seriously contemplating of complaining to RBI or SEBI. Need immediate help as your bank needs to understand that in this pandemic situation and income not easy to come through these small amounts matter a lot to families.
                                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit