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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Jun 21, 2025
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Infrastructure Development Finance Company [IDFC] reviews & complaints page 7

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N
nbpatel
Aug 6, 2021
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Address: KRM Tower, 7th Floor, No. 1, Harrington Road, Chetpet, Chennai 600 031

I already submitted documents to fintech hydrabad office through courier and by doing follow up mails frequently still i wil not get maturity amount in my saving account.
Folio No. IDB0256496. Long Term infrastructure Bond trenche 2
SUBMITTED DOCUMENTS:
Saving account details in form of dully signed cheque
original DD ( Which i not credited my account due to expiry date)
address proof (utility bill)
request latter signed by me.
since three month i get mail like your payment has been processed but still it will not credited my account.
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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    J
    Jsshetty
    Aug 4, 2021
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    Address: Corporate office Naman Vhambers C-32 G Block Bandra Kurla Complex Bandra East Mbai 400061

    I have shifted from Mumbai to Bangalore
    When they have confirmed that the Dd is returned in postal return from my old address I mailed to them
    They have asked to upload documents on their link
    But when we upload the details of Bank it says wrong IFSC code even though it is right
    I even sent the hard copies to Hyderabad which they have acknowledged but till date I have not got the credit
    I have been mailing to kintech from April but everytime I get an automated response and the same solution
    The details at as follows:
    Series 2. 51494. ISN INE043D07435

    Registered folio no IDC0233220
    Certificate no 233220

    Name Shaila Jayram Shetty

    No of bonds. four only

    Distinctive nos.[protected][protected]
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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      K
      Kalsioc
      Aug 2, 2021
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      Address: Plot no 35 door no 6, NGO colony Cross street Chromepet

      I purchased a bond during 2010 from Infrastructure Development Finance Co.Ltd., which is matured in November 2020. Till date i have not received the credit to my bank account.

      Application No.15504022

      Beneficiary No. IN[protected]
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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        K
        Kalsioc
        Aug 2, 2021
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        Address: Plot no 35 door no 6, NGO colony Cross street Chromepet

        I purchased IDFC bond in the year 2010 and the maturity date was November 2020. But till date the proceed amount is not credited to my account. Please help

        Beneficiary account no. IN[protected]

        application no.15504022
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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          A
          Anjana Jain
          from Bongaigaon, Assam
          Jul 31, 2021
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          Address: Subham Buildwell Flat No B-7_E

          I have purchased 4 nos of Bond vide certificate no 258460 Registered folio No IDC0258460 . Distinctive no [protected]-[protected] on 30 th Mrach 2011.
          The redemption value of the Bond not yet credited to my Bank Account. Whereas TDS deduction reflected in my 26A statement.
          Kindly arrange .
          My Bank details are
          Ramesh Chand Jain
          State Bank of India, Assam Secretariat Branch
          Account No [protected]
          IFSC SBIN0010755
          +2 photos
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            A
            Anuprabha Venugopal
            Jul 30, 2021
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            Dear Sir,
            My late husband had taken an IFDC Bond in 2017.
            Name- CN venugopal, Chathanath Narayankutty Venugopal.
            His DOB is 8/12/1948.
            I want to avail of a duplicate bond.
            How to go about it?
            This bond was taken in Chennai. Branch is either Nungampakkam or Kilpauk.
            Add- CN Venugopal,
            C1 Gokulam apartment,
            Ph- 3,
            Sriram nagar,
            Nolambur, Mogappair (W) Chennai.
            No one stays at the above address.I stay in Bangalore at present.
            My mail iD- [protected]@gmail.com- Mob no- +91 [protected]
            LL[protected]

            Thanking you.
            Anuprabha

            Ps- This is not a complaint.
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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              V
              Veena89
              Jul 29, 2021
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              Company IDFC BANK LIMITED
              Email [protected]@gmail.com
              Mobile [protected]
              PAN AJCPS9826R
              Name Krishnakumari HS
              Folio/DP Client Id 0208950
              Subject Non Receipt - Redemption Warrant

              I did not receive the redemption warrant for the above folio till date, Inspite of sending the redemption claim by speed post on 5th May 2021 along with the original Bond, pan copy and cancelled cheque, even after sending several reminders

              Could you please do the needful

              With Best Regards

              Krishnakumari HS
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
              My late husband CN Venugopal (Chathanath Narayan Kutty Venugoapl) had purchased IDFC Infra Bonds. The document was handed over by a friend to him in 2017 March.
              Unfortunately, it got misplaced and I do not have any details about the bond.
              Can the company help me to retrieve it?
              Regards,
              Anuprabha
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                J
                J Venkateswarlu
                Jul 28, 2021
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                Address: IDFC BANK
                Website: www.idfcfirstbank.com

                MY MONILE [protected]
                LOAN ACCUNT NUMBER 33078339
                PAID MORE MONEY TO IDFC BANK FIRST BANK
                my name A.N. john basha
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                  U
                  upender rao chakilam
                  Jul 27, 2021
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                  Ihave taken Infrastructure Bonds Tranches 2 on03/02/2011.It matured in Feb2021.Sofar ihave not received the matured amount.Pl. look in to it.
                  My Mail ID.
                  [protected]@gmail.com
                  Pl.inform the status and phone/ Mob. number at the earliest
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                    P
                    Purbasha Pan
                    Jul 24, 2021
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                    Submitted all required documents for confirmation of bank account in the month of April. Yet to receive the credit even after multiple follow up over the email.
                    Folio IDA0418264
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                      U
                      uniyals
                      Jul 22, 2021
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                      Address: C 304 ROSEWOOD APTS MAYUR VIHAR PHASE 1EXT

                      4 bonds distinctive No 14156 to 18159 Face value 5000 each certificate No 104557 Folio ID IDBO104557 Financial Year 1010-11were issued to MADHAVI BAHUGUNA The maturity value of each bond was prescribed 10800 each as on 21 February2021 Till date I have not received any intimation from IDFC regarding Maturity of bonds and how shall I get my money and what about the interest payable to me after 21 February2021.
                      IDFC has not responded to my earlier mails.
                      Pl settle my grievance wit IDFC and inform me via mail or cell phone
                      Thanking u

                      Madhavi Bahuguna
                      C 304 roasewood appartments mayur vihar phase1extension Delhi 110091
                      Mail ID [protected]@gmail.com
                      Contact No [protected]
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                        S
                        Sandeep Baraskar
                        Jul 22, 2021
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                        I have the order product that 25 Jun 2021 and prize of the product 2699rs and this is the order id[protected] 15/07/2021 was the date of initiated refund so you have and still my refund has been not so, this is my refund refrence number
                        +2 photos
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                          D
                          dilip kumbhojkar
                          Jul 21, 2021
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                          Resolved

                          Pl.Provide how totake bond refund on maturity
                          folio no.Idd0201951 dilip kumbhojkar
                          kindly inform maturity date
                          Jul 27, 2021
                          Complaint marked as Resolved 
                          no information through e mail
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                            Sankarsannayak
                            Jul 18, 2021
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                            Address: FLAT NO - 2/58, BANAJA APARTMENT, BHUBANESWAR

                            I have not received Maturity sum due on November 12, 2020 to my registered bank account against certificate no 415493 with Distictive Nos from 114392 to 114395.
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                              G
                              Gopal himali
                              Jul 17, 2021
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                              Address: Hyderabad

                              Re: IDFC First bank Infra Bond TRANCHE 1 – Matured on 14th Nov, 2020, FOLIO NUMBER: IDA0110096, New folio number: 48700722

                              Inspite of so many email and physical document like cancelled cheque and self attested pan card copy sent no reply and not received Matured amout of 5 bond of 5000/- each.

                              einward.[protected]@kfintech.com and [protected]@idfcfirstbank.com mail sent on this mail since dec-20.
                              So many times call to toll free no [protected] but every time they ask for something new.
                              Pl help my mob no [protected] and email [protected]@gmail.com
                              Thanks and regards
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                P
                                Prakash T V G
                                Jul 17, 2021
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                                My IDFC infracture bond tranche 2 folio no.Idb0133103 bond distinctive number [protected] to [protected] Rs.20000 invested Rs.5000 each Maturity date Feb 2021. Till date not received Maturity among to my account. All necessary details and requirements sent in June 2021 to Hyderabad kfintech.com. Kindly look into the matter and settle the issue.
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                The amount invested in my wife name Y l Nischala her contact number[protected] and mail ID [protected]@gmail.com.
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                                  S
                                  satishpant
                                  Jul 13, 2021
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                                  Name : Satish Chandra
                                  App No. 4 2547841
                                  Bond: IDFC Infra Bond- Tranche-2
                                  Date: 03.02.2011
                                  Payment Details: Cheque No.875997, Union Bank, Gopeshwar Distt. Chamoli Uttrakhand, amount Rs.20000/-

                                  mob no.[protected]
                                  email: md.[protected]@gmail.com

                                  Sir I am trying to contact all numbers but every numbers are wrong. please redeem my bond i will thankful to you.
                                  +1 photos
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                                    Z
                                    zackart18
                                    Jul 12, 2021
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                                    My folio # is IDD0035715. I was unable to encash my interest warrants for the year 2018, 2019 & 2020. I got in touch with einward.ris & IG infra team on 28.04.2021 and they asked me send a bunch of documents, application & forms which I did and it was received by the Kfintech office in Hyderabad on 09.06.2021. As per the communication on 15.06.2021 my news bank details were updated on 15.06.2021 and the interest warrants was sent to the bank for revalidation. Everything was fine until here and my problem starts from here. It has been nearly 1 month since then and neither has the interest been credited to my bank account and neither do I get any update from any of your team. Each time I have communicated with the einward or IG infra team they give me a standard reply that it is under process and I need to wait for the procedural period. But no one answers how long is that procedural period. I have even visited your bank branch is Kasba but was told they don't have any access to the bonds and they will escalate the matter to the concerned team and till date I don't have any update on that escalation too. I have become like a football within all your teams without getting any proper resolution. As far as I know that every bank has a defined TAT or ETA for such process but unfortunately till today I am not aware of what that TAT or ETA is. Never expected this from a bank like IDFC. I feel like I am being harrassed inspite of being an investor. With all these things happening I am seriously contemplating of complaining to RBI or SEBI. Need immediate help as your bank needs to understand that in this pandemic situation and income not easy to come through these small amounts matter a lot to families.
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                      N
                                      Navneet Gandhi
                                      Jul 11, 2021
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                                      I had bought IDFC LONG TERM INFRASTRUCTURE BONDS IN FEBRUARY 2011 and It's maturity date was February 2021 but I haven't received maturity amount.
                                      Mail sent to [protected]@karvy.com has bounced.
                                      How can I get the redemption amount
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                      I have IDFC bonds as per detail below
                                      RL No ;78505
                                      Ref No;101204
                                      Appl No;83097869
                                      Folio;IDEO132594
                                      Issue Date 21 mar 2012
                                      Mat date ;21mar 2022
                                      Distinct.No 119068 to 71
                                      I have received SMS to update my details onsite ;https://idfcfir.st/oock49
                                      i fill in required details but get the message invalid data
                                      so the information is not uploaded.
                                      My bank account details has to be changed because I have close my ICICI bank account since long and opened account in State Bank of India Br code 10374
                                      Please help me in this regard, as I am afraid that the maturity amount of my these bonds will not be credited to my operational account.
                                      My bonds of trenche 1 are still unresolved though maturity date was Nov 20, 2020.
                                      Regards
                                      Harnek Singh
                                      501 GH 59 sector 20
                                      Panchkula Mob [protected]
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                                        A
                                        Anand6921
                                        Jul 3, 2021
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                                        Resolved

                                        Maturity of my IDFC Bonds purchased on 21.2.2011 was due on 21.2.2021 but till date no payment has been made to me. The Bond registered folio is IDB0241981. The Company gave me a link to upload my bank details on link hhtps://ris.kfintech.com/idf. I have uploaded my bank details, cancelled cheque and PAN card copy on 24.05.21 but they have so far not made payment to me. They also told that they have sent me a demand draft through Aviral Courier(defunct courier) but I have so far not received the said courier. I am fed up with KFINTECH and IDFC. Toll free numbers does not work. Please resolve on urgency.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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