| Address: KFintech Private Ltd. Selenium Tower B, Plot 31-32, Gachibowli, Financial District, Nanakramguda, Hyderabad- 500 032. |
| Website: [email protected], [email protected] |
I had purchased IDFC long term bond tranche 1, total number four for rs. 5000× 4 = 20, 000/-. Bearing Folio no : IDA 0414875. For redemption value after maturity, i have sent email dated 31/12/2020, received office reply dated 01/01/21 vide email reference dated 01/01/21 Ref : SWK/STAT/186000/11557610.
Wherein I have been advised to send some documents in physical form for release of payment in my bank account.
I would like to inform that i have sent all required documents through speed post dated 07/01/21 receipt no. EC[protected]IN, to the address mentioned in their mail.
As per sms sent to me by India Post on 13/01/21, the article has been delivered to concerned office.
I have forwarded my request to credit buy back amount in my bank account, since, i have completed required procedure. But i m really sorry to say that i m unable to get any satisfactory reply from your end. Which may be termed as inferiority in service.
Once again, i m forwarding this mail to your good self and sincerely hope that you will respond to it. May i remind you that it was written in your mail that should i need any assistance then i can write to you, it is of no use if i m not getting any reply.
Please look into the matter at the earliest, expedite my application/ claim and credit the maturity amount
in to my bank account as early as possible.
I hope that i will be informed about precise time limit for crediting the buy back value in my account.
Thanking you in anticipation.
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.