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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Jan 2, 2026
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Infrastructure Development Finance Company [IDFC] reviews & complaints page 21

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C
CA Dilip Kumar Gupta
from Mumbai, Maharashtra
Feb 26, 2021
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Address: 505, Tansy, Mantri Park, Film City Road, Goregoan East, Mumbai 400065

The bond has been matured on 21st Feb 2021, containing distinctive No. 77820 to 77823 issued on 21st Feb 2021, in the name of Dilip Kumar Gupta.
In-spite of maturity of bond i have not received any communication in this regard for redemption on maturity nor i have got credit in my bank account.

Please communicate how to redeemed this bond and also please let me know any information in this regard, i am happy to provide the same. @ [protected]@rediffmail.com or call at [protected]

My request you to please consider for diremption of the same
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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    S
    from Hāora, West Bengal
    Feb 26, 2021
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    Address: B 13,Sammilani park,flat no -B101,PO-Santoahpur ,Kolkata- 700075

    I have purchased IDFC Long Term Infrastructure Bond against above folio no. @Rs 5000/-×4, on 21/02/2011,
    Date of MATURITY on 21/02/2021.
    I have not yet received the MATURITY amount till the date.
    Kindly look in to the matter on priority basis & inform me according.

    Regrds,
    Santanu Biswas
    biswas.tantu @ gmail.com
    Mno-[protected]
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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      L
      lataraman
      from Noida, Uttar Pradesh
      Feb 26, 2021
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      Address: A-2/3 RAIL VIHAR, INDIRAPURAM, NITI KHAND -3

      I have already uploaded my document and shared my complain in detail. I am sharing this additional information.

      I would like to know from IDFC what this mail means.

      From:
      Date: Fri, Feb 12, 2021, 3:13 PM
      Subject: Request for the address change
      To:
      Cc:, [protected]@gmail.com

      Ref: SIM/STAT/IDFB/288941B/11705325 Dt.: 12/02/2021

      Dear Investor,

      Unit : IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 2
      Folio No: IDB0227304
      Subject : Request for the address change

      This is with reference to your mail regarding on the captioned subject.

      In this regard, we regret the inconvenience caused and would like to inform you that we have acknowledge your request for redemption and the redemption amount will be directly credited to the below bank account on 22/02/2021 as 21/02/2021 is a holiday

      AND this is a standard response that I have been receiving till date.

      Ref : IDFB / 315074B

      Dt. :26 Feb 2021

      Dear Sir / Madam,
      Unit: IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 2

      Folio No.: IDB0227304

      We thank you for contacting us thru e-mail with respect to redemption procedure.

      We would like to inform you that the last date for submission of documents to update bank mandate was 01/02/2021.

      We are unable to update the bank details / address at this stage, since we have received your email beyond the cut-off date.

      Kindly note that the payment will be processed through NEFT / NECS to the registered bank account. In case no bank account is registered, then the payment will be made through Demand Draft / Warrant on maturity date and will be forwarded to you by courier / speed post to your existing registered communication address.

      The maturity date of the said bond is 21/02/2021.

      We look forward for your cooperation in order to serve you better.

      Thanking you,

      Yours faithfully

      for KFin Technologies Private Limited

      Swetha balashetty
      Corporate Registry
      Toll Free No:[protected]
      einward.[protected]@kfintech.com

      SO I DON'T UNDERSTAND WHAT KFINTECH MEANS THROUGH THEIR INCONSISTENT MAILS.
      IF THEY SEND THE REDEMPTION THROUGH CHEQUE BY POST IT WILL NEVER REACH ME BECAUSE DESPITE SENDING A REQUEST FOR CORRECTING MY ADDRESS, THEY AGAIN RECORDED MY WRONG ADDRESS AND NOW THEY SAY THE LAST DATE FOR UPDATING CHANGE IN ADDRESS HAS LAPSED.

      WHO IS RESPONSIBLE FOR RECORDING THE SAME INCORRECT ADDRESS DESPITE PROVIDING THE CORRECT ADDRESS AND SUPPORTING DOCUMENTS IN JANUARY 2021 ITSELF WAY BEFORE THE CUT OFF DATE. KFINTECH TOOK 12 DAYS TO RESPOND AND AGAIN RECORDED THE SAME INCORRECT ADDRESS FOR WHICH I HAD MADE A REQUEST FOR CHANGE.

      AND NOW BECAUSE OF A MISTAKE ON THE PART OF KFINTECH I AM BEING PENALISED AND INFORMED THAT I HAVE MISSED THE CUT OFF DATE??

      Is there a date by which IDFC intends to process the redemption amount. How can they send such a definite mail and keep quite.
      This unprofessional attitude after 10 years of investing in long term bonds in a company like IDFC is absolutely disappointing and disgusting AND THEIR SERVICES AND COMMUNICATION VERY UNPROFESSIONAL.
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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        L
        lataraman
        from Noida, Uttar Pradesh
        Feb 26, 2021
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        IDFC Tranche -2 Redemption amount yet to be received

        Address: A-2/3 RAIL VIHAR, INDIRAPURAM, NITI KHAND -3

        1. My IDFC Tranche 2 Bond maturity date was on 21st Feb 2021.
        I have also received mail from IDFC First Bank regarding the same.

        2. In January 2021 I had sent e-mail to einward.ris and [protected]@idfcfirstbank.com regarding correction in my address and also to include my bank details. I sent all details in the prescribed format and also included document proof.
        3. It took me 3 days to send the mail as kfintech inbox was...
        +1 photos
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        U
        uttam3in
        from Noida, Uttar Pradesh
        Feb 26, 2021
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        Address: I-2 / 1006 , Golf City , Plot - 11 , Sector - 75, Noida

        This is with respect to IDFC Bond ( Application NO.[protected] of Dec-2011 ) against my Karvy demat Account ( DP-ID – IN301557 and client – id[protected]. The scanned copy of IDFC Bond is attached for your reference.
        Recently, due to closure of Karvy DEMAT account, I have transferred all holdings of Karvy account to newly opened Mansukh Securities DEMAT account ( Mansukh Securities, DP ID- IN 301653, DMEAT ID[protected].
        During transferring of holdings, it come to notice that 4 number of IDFC bond not available in Karvy Demat A/C ( which was earlier available in Karvy Demat A/C)and subsequently not transferred in newly opened Mansukh Securities DEMAT account. I have not sold out these bond till date.
        Please resolve the issue on priority and inform to undersigned regarding the status of 4 numbers of IDFC bond.

        Regards
        Uttam Mukherjee
        Mob – [protected]
        Mail id – [protected]@ntpc.co.in
        +1 photos
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          R
          rranjana
          from Noida, Uttar Pradesh
          Feb 26, 2021
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          My father has been holding an IDFC Bonds (details mentioned below)which have reached its maturity. Currently, we are not in touch with the company representative from whom we purchased this IDFC bond. Thus, i am unable to find a way out to get the redemption, which ideally should have been credited into my registered account.

          Also, i am unable to connect with IDFC authorities to bring forward my grievances neither on the provided landline numbers nor on toll free number.

          Please find the required details below and connect with me as early as possible, as latency will only affect the goodwill of the company and our future investments.

          My details are as follows :

          FOLIO NO - IDBO336821
          Application No[protected]
          Certificate No - 336821
          RL NO - 179096
          REF NO - 815164
          Beneficiary Name - Rajesh Kumar

          Regards,
          Rahul Ranjan
          S/O - Rajesh Kumar (Beneficiary)
          Email id - ranjan.[protected]@gmail.com
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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            G
            Gurumai03
            from Powai, Maharashtra
            Feb 26, 2021
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            Address: B-103 Saujanya CHSL ,Shimpoli,Borivali West, Mumbai-400092

            Maturity of Idfc long term Infrastructure
            Bond
            Name Vandana Rajendra Padeshi
            Application No 18392262
            RL No 361588- B
            Ref No 1034684
            Pan card No -ACWPP76443Q
            No of Bond alloted -4
            Maturity Amount- Rs 10, 800/-

            Bank Account Details
            Name -Vandana Rajendra Pardeshi
            Bank Name- Syndicate Bank
            Mumbai Borivali Branch
            Mumbai-400092
            S/B Account No - [protected]
            IFSC Code -SYNB0005045
            Till today I have not received Maturity amount
            Kfintech Hyderabad not Responding
            To My E mail & Guide us How do IDFC infracture Bond Maturity
            Please Resolve my issue at earlist

            Vandana
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
            Photo current savings bank account details
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              S
              SURENDRA KOLI
              Feb 26, 2021
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              I have not yet received proceeds from maturity of long term IDFC bonds - Tranche 2 which to be redeemed automatically on Feb 21, 2021.Please transfer maturity amount to my corporation bank.
              surendra koli
              [protected]
              [protected]
              Attached policy document
              Cheque
              +2 photos
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
              maturity amount received .I am thankful to IDFC FIRST Bank for resolving my query on time.
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                H
                hugofigo
                from Hāora, West Bengal
                Feb 26, 2021
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                Reference Folio-IDB0315146 & ISIN-INE043D07385, Certificate-315146 & Maturity Dt-21/02/2021 Four bonds of Rs 5000 having Distinctive Nos- [protected] to [protected]
                Bank account detail has been received at KFIN Tech office at Park Street of Kolkata & got confirmation over the telephone from KFIN office of Kolkata that SBI Ballygunge A/C has been updated
                Till today no confirmation of receipt of the matured amount at bank
                Request your kind co-operation
                P.Mandal
                M-[protected]
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                Mar 02, 2021
                Updated by hugofigo
                Till date no compliance response received from IDFC authority
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                  H
                  hugofigo
                  from Hāora, West Bengal
                  Feb 26, 2021
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                  Reference folio-IDB0315146 & ISIN-INE043D07385, CERTIFICATE-315146
                  TOTAL FOUR(04) BONDS face value of Rs5000 Maturity date was 21/02/2021 Bank account details has been sent to Kolkata PARK STREET office of KFIN TECH & got confirmation over phone that bank details has been updated of SBI BALLYGUNGE BRANCH
                  Request status of payment at earliest
                  P.Mandal
                  M-[protected]
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                  Feb 26, 2021
                  Updated by hugofigo
                  Till date no compliance report
                  Mar 10, 2021
                  Updated by hugofigo
                  Till date no redemptions/ demand draft received by undersign
                  PMANDAL
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                    S
                    STL POWERGRID BHIWADI
                    from Noida, Uttar Pradesh
                    Feb 26, 2021
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                    Address: MOB # 9694099753

                    Dear Sir,

                    I have not yet received proceeds from maturity of long term IDFC bonds - Tranche 2 which to be redeemed automatically on Feb 21, 2021. Please do needful to redeem the same as soon as possible.

                    Regards,

                    DHARAM RAJ SINGH
                    SERIES 2
                    CERTIFICATE NO: 241965
                    FOLIO NO: IDB0241965

                    MOB # [protected]
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                      S
                      SUNIL BANDIKATTE
                      from Thāne, Maharashtra
                      Feb 26, 2021
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                      Address: F-1001,Casa Lagoona.Lakeshore green.Palava.Dombivali.East-421204

                      Dear Sir,
                      My IDFC bond -Trache2 Maturity date is completed on 21 st Feb 2021.I request you to how to get a refund of this amount.
                      My Application number is[protected] and my Account no is FOLIO - IDBO273928.
                      My contact number is [protected] Sunil Bandikatte.
                      Note--My earlier Bank was closed ie PMC Bank.
                      My new account is in SBI Bank-Dombivali-Maharashtra.
                      What is the procedure of to get the refund?
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                      Feb 26, 2021
                      Updated by SUNIL BANDIKATTE
                      Pl help me how to get refund of this bond .Maturity date is 21 feb 2021
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                        R
                        rahul27in
                        Feb 25, 2021
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                        Dear Sir
                        with ref to my folio no IDC0244037, i am having four bonds as per above subject with maturity date as 30/03/2021. pl clarify me the following:
                        1. whether the interest payable as above will have income tax liability in the current year itself?
                        2. whether i shall get the redemption amount by 31/3/2021?
                        3. what procedure i have to follow to redeem the same?
                        regards
                        Rahul Chaudhary
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                          S
                          Sanjaythakur1969
                          Feb 25, 2021
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                          Purchased 4 nos of Idfc infrastructure bond tranche2, folio no IDB0242816 in name of Sanjay Thakur.Though maturity date 21 Feb 2021 has passed, no payments have been made.Please help.Regards, Sanjay Thakur, Mobile no [protected]
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                            K
                            Krishna Machavolu
                            Feb 25, 2021
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                            I have applied for IDFC Long Term Infrastructure Bonds - Tranche 2 in 2011 and got 4 bonds of face value Rs.5000/- each allocated for me. The folio number is IDB0302686. The bonds matured on 21 Feb 2021. I have submitted the scanned copy of the bond as well as my current bank cancelled cheque and sent the details to [protected]@idfcfirstbank.com on 11 Feb 2021. I have never received any acknowledgement nor any credit back to my bank after 21st Feb. I have visited IDFC First Bank, jeevanbheema nagar road branch at Bangalore and they declined to help me with the matter. They again directed me to the same mail id and asked me to call[protected]. This number always been busy and I seem have to simply try calling this with no other work. I request your intervention for speedy settlement of the matter.
                            Overall, I am not sure if my money is at stake. I would never ever use IDFC bank nor invest in any bonds of the sort.
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                              K
                              KESAVAGANESAN T
                              from Kollam, Kerala
                              Feb 25, 2021
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                              Address: KRM Tower, 8th floor,No:1,Harrington Road,Chetpet,Chennai-31

                              Sir the above bond matured on 21.02.2021.But I have not received the redemption amount. Please advise me whether I have to submit the discharged certificate for redemption. If so advise the value of revenue stamp to be affixed and the the address to which the bond to be sent.
                              For your reference I furnish below the required data.
                              IDFC Long Term Infrastructure Bonds-Tranche 2
                              Registered Folio No:IDB0309720 CERTIFICATE No:309720
                              Distinctive No:[protected]-[protected] No of Bonds: 4

                              email: [protected]@gmail.com
                              Address: No 95, South 2nd Cross, 6th Sector, Morais City,
                              Sembattu, Trichy:620007
                              Please do the needful.Thanking you
                              Yours faithfully
                              T.Kesavaganesan
                              25.02.2021.
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                S
                                Sujatababu
                                Feb 24, 2021
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                                I hold 4 bonds of IDFC Infrastructure Bond Tranche 2, purchased on 2011, maturity date 21/02/2021

                                Folio no: IDB0490601
                                Dist. Nos. :[protected]

                                The maturity amount has still not been credited to my bank account registered with IDFC.

                                Customer care is not able to provide any solution despite several emails and phone calls.

                                please update the status of my due amount. When will I get my money?

                                Regards
                                Sapna Banerjee

                                Email: [protected]@yahoo.co.in
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                Feb 26, 2021
                                Updated by Sujatababu
                                CAN I GET A PROPER RESPONSE FROM IDFC ?
                                Feb 26, 2021
                                Updated by Sujatababu
                                IDFC FIRST BANK / KARVY / KFINTECH PLEASE REPLY ASAP

                                MY HARD EARNED MONEY IS AT STAKE
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                                  mitush
                                  Feb 24, 2021
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                                  Ir/ Mam

                                  I own Four Bonds of Rs. 5000/- each with Registered Folio No. IDB0350861, Certificate No. 350861 and Distinctive No.(s) [protected]-[protected] dated February 21, 2011. These were due for redemption on 22nd February, 2021. I am under impression that the maturity amount shall be credited directly to my bank account. Please let me know whether the maturity amount will be credited directly to my account or there is some other process for the same so that I can get my amount.

                                  Thanks & Regards

                                  Ajay Aggarwal
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                    H Oza
                                    Feb 24, 2021
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                                    Address: Chennai

                                    I have 4 Bonds bearing No565875 to 78 each of MV 10800/ due on[protected] I have mail to karvi.com
                                    Please give me Phone and email to get proceeds

                                    M-[protected]
                                    mail [protected]@gmail.com
                                    +1 photos
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                                      gaurav290
                                      Feb 24, 2021
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                                      Address: Mumbai

                                      I have invested in IDFC bond in year 2011, Which are matured on 21--Feb-2021.
                                      I have sent multiple email to them . To let me know How i will get the money and by when i will get the money .
                                      Hope i will get reply from them, My email is [protected]@gmail.com

                                      Folio No.: [protected]
                                      Sr no 22858656
                                      No. of Bonds : 4

                                      It was mistake to invest in this instrument, will never do this in future .
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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