Infrastructure Development Finance Company [IDFC] Complaints & Reviews

Hi IDFC,

I am trying to find the information related to the redemption procedure for "Redepmtion Procedure IDFC Infra Bonds Tranche[protected]". I had purchased them in physical form (No Demat Account) and now I am struggling to find the procedure to redeem them.

I have emailed einward.[protected]@kfintech.com, [protected]@karvy.com and [protected]@idfcfirstbank.com but no-one is responding.

Can you please help me some way?

Regards,
Pavan Kumar Yanmanagandla,
[protected]@yahoo.co.in

Dear sir,
I had purchased four numbers of IDFC long term infrastructure bonds -Tranch 2on 3rd February 2011 through HDFC BANK LTD WBO-CMS PUNE. I have received the bond in physical form. My folio number is
IDB0399618. My certificate number is 399618.The bond was alloted on 21st February 2011.Till date I have not received any interest on my bonds. The maturity date is on 21st February 2021.Please guide me how I will get my interest and how can I redeem my bonds on maturity.

Regards,
Vikas Kalaskar.
(m) -[protected].
[protected]@gmail.com.

I purchased four bonds with distinctive numbers [protected]-[protected], series 4 under REGD folio no.IDA0413931 wef Nov 12, 2010.maturity date of these bonds being November12, 2020.when I contacted on mail id "[protected]@idfc.com or "[protected]@karvy.com", the mail is rejected by their server and NO RESPONSE is received from either IDFC or karvy computershare pvt ltd, Hyd.IT was their PRIME duty to advise bond holder the redemption procedure of the bonds.Photo copy of the bonds is enclosed for ready reference.I request you to kindly press upon them for early payment of the Bonds.

Pramod D Gulwelkar
[protected]@gmail.com

I had purchased 2 IDFC bonds through ICICI Direct as per details below:

RL No 221707-B
Ref no. 5514071
Application no 12013554 dt 12NOV 2015

However the redemption amount due on 12 Nov 2020 is still not credited in my ICICI account

Please do needful on top priotiy

My IDFC long term Bond bearing folio number IDA 0314252 purchased on 12/11/2010 got matured on 12/11/2020. I did not receive the interest amount since 2018. I mailed to einward.[protected]@karwy.com but the mails are getting bounced. I request you to please send the matured amount along with 3 years interest to my communication address as mentioned below.

C. Kasiraman
B 01, Legacy Ariston, 5th Main, Ananthapura,
Yelahanka, BANGALORE - 560064
[protected]
[protected]@gmail.com

I have 04 IDFC Long term Infrastructure Bond Tranche 1 Bond. Certificate No. 201964. Distinctive No.[protected]. Maturity date was 12 November 2020. Still money has not been credited in my Bank account.

I have IDFC INFRA BOND -4 NOS which expired on 12th Nov 2020. But I have not received amount. How to redeem the bond. I have purchased through demat account. Application no 12001539

Ref my Folio no IDA0419098
My maturity date was 12Nov2020
Have not yet recd redemption
Kindly intimate status

Subir Kumar Mukherjee
Email: [protected]@gmail.com

Dear Sir,

I was allotted 4 units of IDFC Infrastructure Bond (Series 4) on 12-Nov-2010. The 4 Bonds got matured on 12-Nov-2020. Unfortunately the maturity amount is not credited to my registered bank account till today.

Details of my IDFC Infrastructure Bonds:

1. Name Asit Kumar De
2. Folio No/ DP ID/ Client ID: [protected].
3. No. of Bonds: 4
4. Series - 4
5. Date of allotment: 12-Nov-2010
6. Date of maturity: 12-Nov-2020
7. Amount payable in Maturity per Bond: Rs 10, 310.00

Therefore I request you to look into the matter and credit the Maturity amount to my registered bank account at the earliest.

Regards,
Asit Kumar De

Hi,

My IDFC Long Term Infrastructure Bond - Tranche 1 certificate no 241678 matured on November 12 2020 from that date have been contacting you thru email and phone nos available on your website no response. Later sent my brother to Chennai Teynampet office clearly in your site written (attaching image taken from your site) can contact for infra bond related queries after visiting two times people there directed to nearest IDFC Bank. I went there but they directed to chennai Krm towers Chetpet office. Their receptionist didn't even bogether to respond and guide. Security guard supported and contacted a employee Named Monica he tired her mobile number [protected] / [protected] but she didn't pick up the call and said she is on leave. No other employee in that branch interested to speak to customer all interaction with Security guard. Have to travel almost 20 kms for each branch and ended up empty without solution.

Fail to understand none of your employee doesn't want to meet customer neither bother to understand what is my query. If Monica is on leave the it seems no one in the will attend to customer. Especially receptionist and KRM tower Chennai.

Is this your way of treating customer then let me know will proceed with appropriate action.

Yuvaraj
[protected]

Hi,
I have not yet received proceeds from maturity of long term IDFC bonds which were redeemed automatically on 12th Nov 2020 through my icicidirect account (Application Number:[protected]. The prospectus says that no additional steps are needed from investor side if the bonds are held in demat form. There is no reply to multiple emails to idfc and karvy.
Please resolve this issue.
Best Regards,
Avinash Mauje

I had purchased 4idfc infrastructure bonds folio no. IDc0258447, on30 03 2011 can you tell me how I get the maturity

Please guide me for surrender of my IDFC infrastructure bond, Tranche-1, with following details.
Folio no-IDA0200717
Application no[protected]

Registered folio No-IDA0418794 (SERIES-4)
Certificate nO-418794

BHABANI SHANKAR DASH
C-13, SECTOR -4
ROURKELA-769002
Mob-[protected]

This is w.r.t the redemption of IDFC long term infrastructure bond - Tranche 1 issued on 12th Nov 2010.

I am yet to receive the redemption amount in my registered account number on the maturity date, 12th Nov, 2020 as mentioned in the bond certificate. Details are below for your reference.

Registered folio number: IDA0203593
Name: V. Jayashree
Certificate number: 203593

Pls check and confirm when the amount will be credited.

Above bonds matured on 12th Nov 2020. However till date have not received maturity proceeds in the given bank account. Also there is no email or any other communication from the company.

Beneficiary account No. IN[protected] redeemed amount not credited, Due on 12/11/2020.

A/C NO: [protected] maturity amount not credited

Hi

I Niraj Gandhi holding IDFC Bonds from Nov'2010 are due to mature on 12th Nov 2020. Can you let me know the process for claiming the maturity amount. Please note have not opted for buy-back during the entire tenure of the bonds.
Below are the bond details:
Folio No: IDA0436575
Application Number : 15183174
No. of Bonds: 4

Don't know the bank account details submitted at the time of application.

Regards
Niraj Gandhi

I purchased idfc infra bond 10 years ago.. I have physical bonds as well with me. I want to know how do i redeem the value since they are now matured. Attaching copy of bond for reference.

I tried emailing idfc but mentioned email -- [protected]@karvey.com and [protected]@idfc.com doesn't work anymore.