Submit a Complaint
Claimed

Infrastructure Development Finance Company [IDFC] Complaints & Reviews

www.idfc.com
1
Updated: Jun 21, 2025
Complaints 672
Resolved
123
Unresolved
549
So far, so good. Infrastructure Development Finance Company [IDFC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Infrastructure Development Finance Company [IDFC] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Infrastructure Development Finance Company [IDFC]

Having problems with Infrastructure Development Finance Company [IDFC]?

File a complaint and get it resolved by Infrastructure Development Finance Company [IDFC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Business & Finances
Infrastructure Development Finance Company [IDFC]

Infrastructure Development Finance Company [IDFC] reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raghavendra N.S
from Bengaluru, Karnataka
Jan 7, 2021
Report
Copy

Sir, I had invested Rs.20, 000 in infra bonds in the year 2010, and it had matured in the month of Nov.2020, But I have not yet received the proceeds
Details
Application no.51956203
Beneficiery account no.IN301926/30807718.
Please arrange to refund the maturity proceeds immediately

Regards
N S Raghavendra
[protected]
+1 photos
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    AnitKr
    Jan 7, 2021
    Report
    Copy

    Address: Pune, Maharashtra

    Dear Team,

    My IDFC Long Term Infra Bond - tranche 2 ( certificate Num- 384316) is maturing on Feb 21, 2021.

    Seek your support to redeem it.

    My Current Location is Pune.

    Regards

    Mobile- [protected]/ email- [protected]@gmail.com
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rks1993
      from Delhi, Delhi
      Jan 6, 2021
      Report
      Copy

      Address: Mumbai . Channai

      Dear Sir.
      i would like to inform you that i have purchased 4 Nos Infra bond each valued 5000 in Feb 21, 2011 which is to be matured on Feb 21, 2021
      i would like to request you please tell the procedure for receiving maturity amount on he date
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sn Upadhyay
        Jan 6, 2021
        Report
        Copy

        Address: Government secondary school yealiang

        Dear Sir/Madam,
        I had purchased four IDFC infra bonds @rs 5000=00 each (total amount rs20000=00) on 21 February 2011. My Folio No is IDB0395091
        I want to redeem the amount. Pl do the needful.
        Regards.
        Email id: [protected]@gmail.com
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ramadoss Venkataramanan
          from Delhi, Delhi
          Jan 6, 2021
          Report
          Copy

          I am one of the investor in IDFC Long Term Infrastructure Bonds[protected]Tranche 2 which is getting matured on 21st February 2021. kindly let me know the process for redemption. Till now I have not received any mail from your end regarding the above matter.
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
          View replies
          Today I have been able to contact the concerned person looking after IDFC Tranche 2 Bond on their toll free No [protected]. Email id [protected]@idfcfirstbank.com . Download the Bank Mandate form 1 and courier you documents to their Hyderabad address

          KFin Technologies Private Limited

          Unit: IDFC FIRST Bank

          Karvy Selenium - Tower B

          Plot No 31 & 32 - Gachibowli

          Financial District - Nanakramguda

          Hyderabad - 500 032.
          Reply
          Bank Mandate
          as under:
          1. Name of the Bond Holder
           First / Sole Holder
           Second Holder
           Third Holder
          2. Email : 
          3. Mobile/Landline No. 
          4. Folio No.
          5. Series IDFC Infra Bonds:
          Correct Bank details to be incorporated
          6. Name of the Bank
          7. Bank Branch
          8. Bank Account Number
          9. Type of Account
          10. Full Address of the Bank (with Pin
          Code) (in case of bank mandate)
          PIN
          9. MICR No.
          10. Signature
           First Holder
           Second Holder
           Third Holder
          Signature
          Enclosed: Copy of cancelled cheque
          Reply
          Hope the above details will be helpful to all the Investors. Good luck .
          Reply
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raghuvir singh kirar
            Jan 4, 2021
            Report
            Copy

            I am one of the investor in IDFC Long Term Infrastructure Bonds[protected]Tranche 2. I have not received any cheque as of today . Kindly look into the matter asap.
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
            View replies
            Kindly provide me an email address for the detailed complaint . Searched everywhere but it is protected . Kindly mail me on [protected]@gail.co.in
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Raghuvir singh kirar
              Jan 4, 2021
              Report
              Copy

              I am one of the invester of IDFC Long term Infrastructure Bonds[protected] Tranche 2 of the 3 members. I have not received any cheques till date while the other two members are receiving it timely. Kindly look into the matter.
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sandy_sv
                Jan 4, 2021
                Report
                Copy

                Hi,
                My IDFC Long term Infrstructure bond - Tranche 2 is maturing on 11th feb, 2021. I needed to know how my matured sum would be tranferred to me. Would it be electronically transferred to my bank account?
                Folio No. IDB0389830
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hetavi mehta
                  Jan 4, 2021
                  Report
                  Copy

                  I need to get the refund for the ECS CHARGES of each 588/- rupees from my account as per the loan I had for my phone has been cancelled long back but IDFC informed to contact the bank for it.
                  Please help.
                  Thank you.
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                  Jan 05, 2021
                  Updated by Hetavi mehta                   Hi team, I got a revert from my the bank as well and they have mentioned that IDFC team has to co-operate and issue the refund.
                  I will need your help over this as the EMI was over in the month of September so l even have my NOC for it and as per the policies IDFC needs to refund the charges after it is been closed and they have not yet cancelled and refunded.
                  Please check and help.
                  Thank you.
                  Apr 30, 2021
                  Updated by Hetavi mehta                   Hello, team no revert on this yet ?
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    khetan ji
                    from Delhi, Delhi
                    Jan 1, 2021
                    Report
                    Copy

                    Address: B56. yash Path, Prabhu Marg, Tilak Nagar jaipur

                    We have 8(Eight) *4=32 bonds of IDFC LONG TERM INFRASTRICTIRE BOND -TRANCHE 1 in my familay members name in demate form . these exit from our demate acccount but till date no payment receveied and no any objection latter receved about this matter allotment latter of bonds attach here with.
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      man_delhi
                      from Delhi, Delhi
                      Dec 28, 2020
                      Report
                      Copy

                      I have been trying to reachout to Karvi and IDFC on sevral no. to know how to redeem the bond and get my address and bank details changed. There are no responses on phones and emails except Robots auto responses. Its been month and i need help to get this sorted.
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        asokbhaumik
                        from CHENNAI, Tamil Nadu
                        Dec 15, 2020
                        Report
                        Copy

                        Date of Redemption was 12/11/2020, yet to receive the credit in my Bank A/c, sending mails after mails but in vain
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                        View replies
                        Till now the credit not reflected in My A/c
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Randhir Mane
                          from Powai, Maharashtra
                          Dec 13, 2020
                          Report
                          Copy

                          I had 4 units of 750IDFCINFC920 IDFC LTD SR-4 BD 12NV20 I was expecting maturity amount of 41240 which is not received to my bank account.

                          My Name: Randhir jaywantrao Mane
                          [protected]
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ASG Suresh
                            from Bengaluru, Karnataka
                            Dec 12, 2020
                            Report
                            Copy

                            I have invested in IDFC Infrastructure bonds on 12 Nov 2010. The Bond redemption as per the Bond certificate has to be to the bank account. The redemption date was Nov 12 2020. The same has not yet been credited to my account nor i was able to contact on any numbers given on the certificate or in the websites of IDFC / Karvy. The toll free numbers are IVR based and does not navigate to the IDFC bonds.

                            What should i do? No place to report my issue.

                            Registered folio number: IDA0203417. IDFC Infrastructure Bond with face value of 5000 - 4 nos. Date of Maturity - 12th Nov 2020.
                            Email Id: [protected]@gmail.com
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dinesh_
                              Dec 10, 2020
                              Report
                              Copy

                              Address: Hisar

                              Dear Sir, I have IDFC INFRA BONDS. My lock in time is going to be over soon. Please tell the steps to redeem them.

                              Also pls guide that can I use my new bank account number because my old bank account is closed.

                              Thanks.

                              Regards.
                              Dinesh Kumar
                              [protected]@gmail.com
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                v1n0d7
                                Dec 8, 2020
                                Report
                                Copy

                                Address: 401, Sunny Palace, Edapally, Kochi - 682024

                                I have invested in IDFC Infrastructure bonds on 12 Nov 2010. The Bond redemption as per the Bond certificate has to be to the bank account. The redemption date was Nov 12 2020. The same has not yet been credited to my account nor i was able to contact on any numbers given on the certificate or in the websites of IDFC / Karvy. The toll free numbers are IVR based and does not navigate to the IDFC bonds.

                                What should i do? No place to report my issue.

                                Application no: 62301175, Beneficiary account No: 1N[protected]. IDFC Infrastructure Bond with face value of 5000 - 4 nos. Date of Maturity - 12th Nov 2021.
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                View replies
                                Sorry, Please read the date of redemption as 12th Nov 2020. Pardon me for the typo error
                                Reply
                                Thank you Issue stays resolved. I could reach them on IDFC First Bank toll free number.
                                Reply
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  adhar2in
                                  from Kolkata, West Bengal
                                  Dec 1, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  IDFC Bonds allotment Series 4,
                                  RL No. 184725-B,
                                  Reference No 55113939;
                                  Application No : 12013758
                                  Qty Allotted : 4

                                  The Beneficiary A/C No: IN[protected]

                                  Upon maturity, the above referred IDFC Bonds (4Nos) were debited from my Demat a/c on 23Nov20 and amount payable Rs 41, 240?-. The amount has not been credited to my account by IDFC.

                                  Kindly ask the company to pay up the maturity amount immediately with intimation to me.
                                  rgds
                                  Abhijit Dhar
                                  [protected]
                                  [protected]@yahoo.co.in
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,
                                  Thank you for writing to us. We have dedicated experts available on a toll-free line for bonds related queries. Request to call on the Toll-Free number[protected] between Monday to Sat 9:30 AM till 6:00 PM excluding Sundays and Bank Holidays. Alternatively, you can send an email to [protected]@idfcfirstbank.com. Our team will be happy to assist you.
                                  Team IDFC FIRST Bank
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bhairav Desai
                                    Nov 30, 2020
                                    Report
                                    Copy

                                    Application No[protected]
                                    Folio No - IDA0425081

                                    I have 10 Bonds and are already Matured on 12 Nov 2020, but have no communication on the deposit/cheque amount to my account/Address

                                    Mail id is - [protected]@yahoo.co.in
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Asit Pal
                                      from Powai, Maharashtra
                                      Nov 30, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      My IDFC bond - IDFC LTD SR-4 BD 12NV20 with security number 750IDFCINFC920, following are the details.

                                      Application number : 12003867
                                      Benificiary Account number : IN[protected]
                                      RL number - 213861 Ref no - 503810

                                      The Bonds have matured on 12th of Nov 2020, however I have not received the money.
                                      Request you to please do the needful at the earliest.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir,
                                      Thank you for writing to us. We have dedicated experts available on a toll-free line for bonds related queries. Request to call on the Toll-Free number[protected] between Monday to Sat 9:30 AM till 6:00 PM excluding Sundays and Bank Holidays. Alternatively, you can send an email to [protected]@idfcfirstbank.com. Our team will be happy to assist you.
                                      Team IDFC FIRST Bank
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        shireeshgupta1
                                        Nov 30, 2020
                                        Report
                                        Copy

                                        I have not received the redemption amount in my bank,

                                        folio number IDA020356
                                        Application No[protected]

                                        Shireesh
                                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          RCM Business / Fashion Suitings
                                          1.1
                                          (24)
                                          Micro Technologies
                                          1.5
                                          (35)
                                          Way 2 Wealth Brokers
                                          1
                                          (9)