[Resolved] Bajaj Finance Ltd And Bajaj Allianz — Death claim Free Insurance on Loan | |||
My husband had taken Personal Loan Rs.60000/=from Bajaj Finserv and was paying the EMIs regularly. Group Insurance premium Rs.1502/= (for Rs.150000 sum assured) was deducted in the loan amount itself. He met an accident and died within the insurance cover period. They also offered free personal accident insurance of Rs.100000/=. While claiming the insurance of both, they gave only the amount after deducting the loan balance from Rs.150000/= for which premium was deducted. They did not give the Free Personal Accident Insurance as they offered. I have submitted the documents to Bajaj Finserv and I have been asked to contact Bajaj Allianz. When asked in Bajaj Allianz, they again persue the matter with Bajaj Finserv. . I got the following reply from Bajaj Finserv: >With reference to your query regarding claim we wish to confirm that we have received the documents and have forwarded the request to concerned team we would like to inform you that your service request is currently under process. We request you to allow us 90 days to resolve your query. Moreover, the documents were sent to the following address: >Attention - Pradeep Rajput/Sachin Jamsudkar >Bajaj Finance Limited >c/o Tata Consultancy Services >Electronic Sadan No. 3, Bhosari MIDC >Near Philips, Near Bhosari Police station >Pune Nasik Phata, >Pune 411026, But till now, no response from them and I have been again asked to contact Bajaj Allianz putting me in loop. Kindly help me please regards Selvi Muthamilselvan [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 10 Comments | |||
Comments
Sir, I have sent all the details and information to help.[protected]@bajajallianz.co.in by mentioning the reference no. "ORM022510". Hope the issue will be solved and the claim is settled.
regards
Selvi Muthamilselvan
[protected]
![]()
![]()
regards
Selvi Muthamilselvan
[protected]
Sir, I have sent all the details and information to help.[protected]@bajajallianz.co.in by mentioning the reference no. "ORM022510". Hope the issue will be solved and the claim is settled.
regards
Selvi Muthamilselvan
[protected]
![]()
![]()
![]()
regards
Selvi Muthamilselvan
[protected]
Dear Customer,
At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending
At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending
Dear Customer,
With reference to your post, For queries related to the insurance on your loan, you may get in touch with the BajajAllianz team on the below
mentioned contact channels.Toll free numbers:[protected]any landline / mobile users)/[protected]MTNL/BSNL users)
Email address: [protected]@bajajallianz.co.in
With regards,
weCare
Bajaj Finserv Lending
With reference to your post, For queries related to the insurance on your loan, you may get in touch with the BajajAllianz team on the below
mentioned contact channels.Toll free numbers:[protected]any landline / mobile users)/[protected]MTNL/BSNL users)
Email address: [protected]@bajajallianz.co.in
With regards,
weCare
Bajaj Finserv Lending
I have already sent the documents and I spoke to Bajaj Allianz & Bajaj Finserv. But till now, I am not getting any proper response from anybody. They all are putting me in loop and throwing me to both Finserv and Allianz. I do not know what has happened to the documents I have sent to the following address:
Bajaj Finance Limited
c/o Tata Consultancy Services
Attention - Pradeep Rajput/Sachin Jamsudkar
Electronic Sadan No. 3, Bhosari MIDC
Near Philips, Near Bhosari Police station
Pune Nasik Phata,
Pune 411026,
Maharashtra
India
I was asked to send the documents to the above address.
Kindly refer the docuements I attached.
Selvi Muthamilselvan ([protected])
Bajaj Finance Limited
c/o Tata Consultancy Services
Attention - Pradeep Rajput/Sachin Jamsudkar
Electronic Sadan No. 3, Bhosari MIDC
Near Philips, Near Bhosari Police station
Pune Nasik Phata,
Pune 411026,
Maharashtra
India
I was asked to send the documents to the above address.
Kindly refer the docuements I attached.
Selvi Muthamilselvan ([protected])
Dear Selvi,
Our Customer Care team wasn't able to reach you on the number provided. Kindly provide us with an alternative number at help.[protected]@bajajallianz.co.in to enable us to resolve your complaint at the earliest. Please mention reference no. "ORM022510" when writing to us.
Regards
Bajaja Allianz
Life Insurance
Our Customer Care team wasn't able to reach you on the number provided. Kindly provide us with an alternative number at help.[protected]@bajajallianz.co.in to enable us to resolve your complaint at the earliest. Please mention reference no. "ORM022510" when writing to us.
Regards
Bajaja Allianz
Life Insurance
want to know the curent status of my policy
I want to know the curent status of my policy "bajaj allianz capital unit gain"The policy no: [protected]
And the date of birth of life assured: 01/01/1971
Update Status
Dear Sir/ Mam, My name is Nirmala Kumari, I have started two plans : Bajaj Allianz Capital Unit Gain, Policy no. [protected] on 26th Septmber 2007. kindly update the current status of policies.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
2209
Pending
0
Resolved
1674
+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
At the outset, our condolences for your loss. We have taken a note of your concern and would address it on an urgent basis. Kindly provide us with the policy details at help.[protected]@bajajallianz.co.in to enable us to resolve your concern at the earliest. Do mention reference no. "ORM022510" when writing to us.
You may also post your concern at http://support.bajajallianz.com/support/.
Regards,
Bajaj Allianz
Life Insurance