[Resolved]  Ixigo — airlines or flight confirmation issue

Website:IXIGO APP

I just paid for the flight from Hyderabad to Delhi from ixigo app for the day November10th Vistara airlines at 8.30pm and paid through Tez app via VPA number and the payment was successful and amount was debited from my account but i didn’t get any confirmation of the ticket nor the ticket pass, I dont know what wrong happened in the following process
Please look in to the issue and resolve it as soon as possible
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Nov 15, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Oct 09, 2018
Updated by Krish Vathsav
My booking id [protected]@gmail.com
Verified Support
Oct 14, 2018
Ixigo Customer Care's response
Hey Krish,

Greetings from ixigo

We understand that your query is regarding Trip Id 8464339. We can see that your query is already resolved by the service provider Cheapticket & the confirmed ticket has been shared with you.

For any booking related assistance, you can directly call the service provider on[protected].

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 

Comments

I have done a train booking through UPI, Date on 08-10-18 and my money deducted from bank, but i didn't received any information regarding booking and also didn't received any ticket confirmation details on IRCTC account .. Please Do something, i need refund

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