[Resolved] Ixigo — ixigo- money debited while booking airline tickets again, no ticket confirmation or refund
DDevi2607 on Nov 16, 2019
I had tried booking a Delhi to bombay and back round trip airline ticket again just now, on 16th November 2019 10:30 PM for an amount of 6299, after the same transaction via Ixigo failing just the day before because it was very URGENT and it failed AGAIN. Please issue the proper ticket or give back the refund immediately. This is not acceptable. Please do the necessary immediately.
Complaint marked as Resolved 2019-11-21 18:36:24
[Nov 17, 2019] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response Nov 19, 2019
Greetings from ixigo!
We wish to inform you that refund of Rs 6299.00 against the failed booking attempt has already been initiated and same shall reflect into your account in 7 days.
For any other assistance please do let us know.
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