[Resolved] Ixigo — money deducted from from upi [protected]@upi but no ticket received

kumararvind70

from Pune, Maharashtra

Address:

Pune, Maharashtra

I would like to inform ixigo that while booking train ticket on 29th oct, my money deducted from account[protected]@upi paymet inr 11655.60) to account utib[protected]) [protected]@axisbank...

This is very unfortunate that ixio do not have any customer care care number and any consumer not able to call any where. This is cheating and not acceptable.
As i have not received any ticket confirmation, please refund my money asap to above account

Name: arvind kumar singh

Was this information helpful?

No (0)

Yes (0)

Dec 19, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Ixigo Customer Care's response Hi Kumar,

Greetings from ixigo!

We wish to inform you that refund against the failed booking attempt has already been initiated and same shall reflect into your account in by now.

For any other assistance please do let us know.

Regards,
Team ixigo!

Related Ixigo reviews

View all 2401 Ixigo Reviews

Comments

CS Nikita Manani

from Mumbai, Maharashtra

Team, I have tried booking one ticket on October 28, 2019. The amount got debited from my account but I did not receive the tickets. Request you to please refund the amount asap. Transaction details are attached with this complaint.

Regards,
Nikita
[protected]

Anand Hinduja

from Malegaon, Maharashtra

Sirji please help me out for your company deduct my amount of Rs.1382.6 from my bank account please take a fast action on this thak you

Saikiran Gudladona

from Bengaluru, Karnataka

Hi,

I have canceled my flight ticket with Indigo. However, Ixigo is not issuing a full refund. I have attached all the required screenshots and e-mails asked for please help me I am a student and really need help.

Booking ID - IF[protected]

Phone number - [protected]