[Resolved] Ixigo — refund for cancelled ticket

rajiv daga

from Kolkata, West Bengal

Address:

560034

I have booked flight ticket from ixigo and cancelled it but I have not received the money back. There is no customer care support via phone and when I send them email, they don't even respond.i have already send them so many emails but no response from their side.

The booking details is as below
Flight ticket from Bangalore to Kolkata having PNR no WH7C3D.

Please take some legal action against them and help me in getting my refund asap.

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Dec 4, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2018

Ixigo Customer Care's response Hi Rajiv,

Greetings from ixigo!

We believe your query has been addressed and all the details were shared over mail by Yatra and indigo.

Do let us know if there is anything else we can assist you with.

You can write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Comments

Anish Vidyarthi

from Muzaffarpur, Bihar

I have booked a train ticket from ranchi to pt. Din dayal upadhyay station for 2 person named as Anish vidyarthi and Sweta Sinha, PNR [protected]. I want to cancel for te same.but I could not through app.
Request to cancel and refund my amount as per irctc policy.

Regards
Anish vidyarthi
Mob [protected]

Amit29ad

from Delhi, Delhi

Hi, i did a booking on Ixigo app, now the booking status is pending although I have done the payment. Please help, as it is urgent.