[Resolved] Ixigo — refund my money asap | |
I made a transaction from ixigo and entered irctc login id and chose my upi in phonepe for payment but ticket was not booked and in ixigo it showed error something but in my phonepe account statement its showing "transaction successful". Debited amount - 273.19, date and time :7 sept 2019, 2:12 pm and transaction id p1909071412037974862070 but in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 273.19 asap.
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Oct 12, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Sep 09, 2019 Ixigo Customer Care's response Hi Dinamani, Greetings from ixigo! We wish to inform you that refund against the mentioned amount has already been initiated and will reflect in your bank account in 4-5 working days. You should get this amount from "Le Travenues Technology / ixigo" in your bank account. If you still face any issue, do let us know. We are always an email away! Regards, Team ixigo! | |
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Rs.1728.09 has been debited from your a/c no XXXX000580 on 17-09-19 towards UPI ID [protected]@ybl. Raise dispute or report fraud at kotak.com/fraud
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