Ixigo — with same trip id two different ticket

 
3 Reviews
 Sushil19 on Sep 27, 2017
Dear sir
I have booked a ticket from visakapatnam, via hyderabad to bombay in ixigo via cleartrip portal. Ticket received from cleartip and ixigo are different timing at hyderabad.
Trip id:[protected], doj: 4th nov 2017

I am trying to contact to ixigo customer care with nearly 20 times to number+[protected], no one is responding and send mail to feedback@ixigo.com, no reply from them.
Please find the attached file of two different ticket
Email:jena. Sushil@gmail.com

with same trip id two different ticket
with same trip id two different ticket
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I have tried booking one Jet Airways flight using the below details on 26th Sep17 via ixigo. The money got deducted from my bank account but the flight is not booked.

the reference no of the transaction is :[protected]

Narration: [protected]-PAYUAIRTICKETSINDIAP

ph no: [protected]
email: surojitishan@gmail.com
Ixigo Customer Care's response, Oct 3, 2017
Dear Surojit,

Greetings from ixigo

We tried calling you up but the call was unanswered. We'd like to inform you that your booking is confirmed and e-ticket had been already sent on 26th Sep. Kindly check your inbox for the same. For any booking related assistance, please call on 0120-488 77 77.

Thanks for your cooperation!

Regards,

Team ixigo
Dear Sushil,

Greetings from ixigo

As per our discussion, we have escalated your concern to Cleartrip and will ensure it is resolved ASAP. We seek your patience in the meanwhile.

Thanks for your cooperation!

Regards,

Team ixigo

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