[Resolved] Ixigo — with same trip id two different ticket

Sushil19

from Mumbai, Maharashtra

Address:	400072
Website:	www.ixigo.com

Dear sir
I have booked a ticket from visakapatnam, via hyderabad to bombay in ixigo via cleartrip portal. Ticket received from cleartip and ixigo are different timing at hyderabad.
Trip id:[protected], doj: 4th nov 2017

I am trying to contact to ixigo customer care with nearly 20 times to number+[protected], no one is responding and send mail to [protected]@ixigo.com, no reply from them.
Please find the attached file of two different ticket
Email:jena. [protected]@gmail.com

+2 photos

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

Related Ixigo reviews

View all 2402 Ixigo Reviews

Comments

surojitishan

from Bengaluru, Karnataka

I have tried booking one Jet Airways flight using the below details on 26th Sep17 via ixigo. The money got deducted from my bank account but the flight is not booked.

the reference no of the transaction is :[protected]

Narration: [protected]-PAYUAIRTICKETSINDIAP

ph no: [protected]
email: [protected]@gmail.com

Ixigo Customer Care's response, Oct 3, 2017

Verified Support

Dear Surojit,

Greetings from ixigo

We tried calling you up but the call was unanswered. We'd like to inform you that your booking is confirmed and e-ticket had been already sent on 26th Sep. Kindly check your inbox for the same. For any booking related assistance, please call on 0120-488 77 77.

Thanks for your cooperation!

Regards,

Team ixigo

Ixigo Customer Care

from Gurugram, Haryana

Verified Support

Dear Sushil,

Greetings from ixigo

As per our discussion, we have escalated your concern to Cleartrip and will ensure it is resolved ASAP. We seek your patience in the meanwhile.

Thanks for your cooperation!

Regards,

Team ixigo