Jabong.com — not getting the refund after item return.
I bought one top for my daughter and paid by Phonepe APP but my daughter didnot like it so i returned it. Return Id is 57752893.Payment was done "cash on delivey" but now jabong is not giving the refund and asking for bank details which i am not comfortable and as i read on the internet that i should not share my bank details. So i had a word with customer care manager name Suraj. He denied to refund without getting the bank details due to new policy change whereas i donot have this issue with other sites like Amazon, myntra, flipkart etc.
I wanted to sue this company so they can stop looting so many people. Any help will be appreciated and if we can do anything to raise the voice and also to educate other people to avoid this site for any shopping.
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Mar 08, 2018
Jabong.com customer support has been notified about the posted complaint.