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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
Complaints 1049
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So far, so good. Junglee Rummy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Junglee Rummy will keep up the work and continue to help more customers with their concerns even better 🤝
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Junglee Rummy reviews & complaints page 16

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D
Devendra Katdare
Nov 8, 2022
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I'm getting spam messages from VM-JERUMY, please turn it off. How junglee rummy have my mobile number even I didn't download app?
Junglee Rummy customer support has been notified about the posted complaint.
View replies
Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy
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    M
    MilindGurav
    from Bengaluru, Karnataka
    Nov 8, 2022
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    Junglee rummy is continuously spamming my number [protected] with SMS when I have no interest in rummy whatsoever.

    I have no idea how they have got my number.

    I just want them to cease sending any SMS to me.
    Junglee Rummy customer support has been notified about the posted complaint.
    View replies
    Dear User,

    Greetings from Junglee Rummy!

    This is in reference to your request to Unsubscribe from our promotional SMS.

    Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

    If you need further help, feel free to contact us. We would be happy to help you.

    Thanks,
    Team Junglee Rummy
    Reply
    MilindGurav's [Complaint's author] reply, Nov 11, 2022
    Share the correct form link. This doesn't work at all.
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      P
      Parth Sapar
      Nov 8, 2022
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      I'm continuously reciving sms although I'm not login for jungle rummy why? How do you get my number and please unsubscribe
      Junglee Rummy customer support has been notified about the posted complaint.
      View replies
      Dear User,

      Greetings from Junglee Rummy!

      This is in reference to your request to Unsubscribe From our promotional SMS.

      Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

      If you need further help, feel free to contact us. We would be happy to help you.

      Thanks,
      Team Junglee Rummy
      Reply
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        A
        Al Gala
        from Aurangabad, Maharashtra
        Nov 7, 2022
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        Address: New Delhi
        Website: Junglee rummy costumer camplaints

        Junglee Rummy - My junglee
        rummy account is locked and
        amount is not withdrawal to my
        account

        Dear junglee rummy my account has been
        locked and my withdrawal amount 5800
        Amount is not credited to my account please
        check this my account and fast review and

        support
        Junglee Rummy customer support has been notified about the posted complaint.
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          M
          Maheshalime
          Nov 7, 2022
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          Hi my name is Mahesh gowda i am from Mangalore, i am playing in junglee rummy from 1 year, deposited amount arround 5000 rupees, and my kyc done, mobile no verified, and i am tried to withdraw my winning money that is showing under verification after that i am tried again login but that time showing account locked, i am asked about this thing to customer care they are telling account locked suspicious activity performed by you on the platform and your account balance has been frozen. I am asked what i am done i want explanation but there is no reply i am tried so many times ..
          Please i want my money back
          My name mahesh gowda
          My mobile no [protected]
          Last 4 digit kyc 6577
          Date of birth 03/06/1983
          Last withdraw amount 100 and 6000
          Pin code 575001
          +1 photos
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Nov 09, 2022
          Junglee Rummy Customer Care's response           Dear Mahesh,

          Greetings from Junglee rummy!

          This email is related to your concern regarding account unlock.

          This is to inform you that certain suspicious activities were detected in your Junglee Rummy account due to which your account has been locked.

          Moreover, we have already forwarded your concern to the respective team and they are looking into it on a priority basis and you will receive an update regarding the same on your email id within 48 hrs.

          Thanks & Regards
          Team Junglee Rummy
          Nov 09, 2022
          Updated by Maheshalime           I am repeating again i am not done any suspicious activity, i want clarification, what wrong done, i want prof
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            T
            Thakur J
            from New Delhi, Delhi
            Nov 6, 2022
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            Address: Joginder nagar

            500 deposit in junglee rummy account but mony not show my account please send my money on my junglee rummy app
            Junglee Rummy customer support has been notified about the posted complaint.
            View replies
            Dear User,

            Thank you for reaching out to Junglee Rummy.

            This is in reference to your concern related to your deposit.

            We would request you to share your Junglee Rummy username with us so that for our team can work on your concern accordingly.

            Rest assured we will be happy to assist you.

            Thanks,
            Team - Junglee Rummy
            Reply
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              M
              Manish Gakare
              from Mumbai, Maharashtra
              Nov 3, 2022
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              I m not interested iand connected with ou in anyway.
              Pls Stop sendinge unwanted messages.
              +1 photos
              Junglee Rummy customer support has been notified about the posted complaint.
              View replies
              Dear User,

              Greetings from Junglee Rummy!

              This is in reference to your request to Unsubscribe From our promotional SMS.

              Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

              If you need further help, feel free to contact us. We would be happy to help you.

              Thanks,
              Team Junglee Rummy
              Reply
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                C
                [email protected]
                from New Delhi, Delhi
                Nov 2, 2022
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                I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                Junglee Rummy customer support has been notified about the posted complaint.
                View replies
                Dear User,

                Greetings from Junglee Rummy!

                This is in reference to your request to Unsubscribe From our promotional SMS.

                Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                If you need further help, feel free to contact us. We would be happy to help you.

                Thanks,
                Team Junglee Rummy
                Reply
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                  J
                  johnny69968
                  from Mumbai, Maharashtra
                  Nov 2, 2022
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                  Address: 560100 Ecity

                  I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                  Junglee Rummy customer support has been notified about the posted complaint.
                  View replies
                  Dear User,

                  Greetings from Junglee Rummy!

                  This is in reference to your request to Unsubscribe From our promotional SMS.

                  Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                  If you need further help, feel free to contact us. We would be happy to help you.

                  Thanks,
                  Team Junglee Rummy
                  Reply
                  Dear User,

                  Greetings from Junglee Rummy!

                  This is in reference to your request to Unsubscribe From our promotional SMS.

                  Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                  If you need further help, feel free to contact us. We would be happy to help you.

                  Thanks,
                  Team Junglee Rummy
                  Reply
                  Dear User,

                  Greetings from Junglee Rummy!

                  This is in reference to your request to Unsubscribe From our promotional SMS.

                  Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                  If you need further help, feel free to contact us. We would be happy to help you.

                  Thanks,
                  Team Junglee Rummy
                  Reply
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                    S
                    Sumit Jagdale
                    from Pune, Maharashtra
                    Oct 31, 2022
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                    Dear junglee rummy my account has been locked and my withdrawal amount 7240
                    Amount is not credited to my account please check this my account and fast review and support
                    Junglee Rummy customer support has been notified about the posted complaint.
                    View replies
                    Dear User,

                    Thank you for reaching out to Junglee Rummy.

                    We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username with us for our team to work on your concern.

                    Rest assured we will be happy to assist you.

                    Thanks,
                    Team - Junglee Rummy
                    Reply
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                    1 other people found this review helpful
                    1 found this helpful
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                      M
                      Mehul Sonagra
                      Oct 31, 2022
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                      I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!

                      Mobile number [protected]
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 01, 2022
                      Junglee Rummy Customer Care's response                       Dear User,

                      Greetings from Junglee Rummy!

                      This is in reference to your request to Unsubscribe From our promotional SMS.

                      Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjslmEnmqNcBog/viewform) and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                      If you need further help, feel free to contact us. We would be happy to help you.

                      Thanks,
                      Team Junglee Rummy
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                        A
                        Akashsingh00111
                        from Pune, Maharashtra
                        Oct 31, 2022
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                        Dear junglee rummy yesterday was my account is locked and amunt is not credited to my accoun Thand plss check this and fast processing i was requesting for you pls start my account and money has been credit to my account please 🙏🏻
                        +2 photos
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 01, 2022
                        Junglee Rummy Customer Care's response                         Dear User,

                        Greetings from Junglee rummy!

                        This email is related to your concern regarding account unlock.

                        As discussed over the call, this is to inform you that certain suspicious activities were detected in your Junglee Rummy account due to which your account has been locked.

                        Moreover, we have already forwarded your concern to the respective team and they are looking into it on a priority basis and you will receive an update regarding the same on your email id within 48 hrs.

                        Thanks & Regards
                        Team Junglee Rummy
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                          A
                          Akashsingh00111
                          from Pune, Maharashtra
                          Oct 30, 2022
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                          Dear Junglee rummy yesterday 29 October i am withdrawal amount 2975 not credited in my account todya evening i was show my rummy account but he was locked than plss support and fast proccess i am requesting you 🙏🏻🙏🏻
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 01, 2022
                          Junglee Rummy Customer Care's response                           Dear User,

                          Thank you for reaching out to Junglee Rummy.

                          We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username with us for our team to work on your concern.

                          Rest assured we will be happy to assist you.

                          Thanks,
                          Team - Junglee Rummy
                          Verified Support
                          Nov 01, 2022
                          Junglee Rummy Customer Care's response                           Dear User,

                          Thank you for reaching out to Junglee Rummy.

                          We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username with us for our team to work on your concern.

                          Rest assured we will be happy to assist you.

                          Thanks,
                          Team - Junglee Rummy
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                            S
                            Shivkumar Ainwad
                            Oct 30, 2022
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                            If you don’t going to stop spamming my inbox then i just file a case against you by the way I’m lawyer then just see the consquences… my mobile number is [protected]
                            Junglee Rummy customer support has been notified about the posted complaint.
                            View replies
                            Dear User,

                            Greetings from Junglee Rummy!

                            This is in reference to your request to Unsubscribe From our promotional SMS.

                            We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username or contact number with us for our team to work on your concern.

                            Additionally, Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                            If you need further help, feel free to contact us. We would be happy to help you.

                            Thanks,
                            Team Junglee Rummy
                            Reply
                            Dear User,

                            Greetings from Junglee Rummy!

                            This is in reference to your request to Unsubscribe From our promotional SMS.

                            We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username or contact number with us for our team to work on your concern.

                            Additionally, Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                            If you need further help, feel free to contact us. We would be happy to help you.

                            Thanks,
                            Team Junglee Rummy
                            Reply
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                              M
                              madshs
                              Oct 30, 2022
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                              Please stop sending me unsolicited spam messages. it's very irritating. I have NEVER played this game so please stop it.
                              Junglee Rummy customer support has been notified about the posted complaint.
                              View replies
                              "Dear (name),

                              Thank you for reaching out to Junglee Rummy.

                              We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username with us for our team to work on your concern.

                              Rest assured we will be happy to assist you.

                              Thanks,
                              Team - Junglee Rummy"
                              Reply
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                                S
                                Sagarcasm
                                from PUNE, Maharashtra
                                Oct 30, 2022
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                                I kindly suggest that you stop messaging me. I get 2-3 messages every day, which is really bothersome because I have to handle my phone for work purposes during working hours, and these unwanted messages keep nagging me. Stop spamming and kindly take my number off of your database since I have no interest in playing any form of rummy game.
                                Junglee Rummy customer support has been notified about the posted complaint.
                                View replies
                                Dear User,

                                Greetings from Junglee Rummy!

                                This is in reference to your request to Unsubscribe From our promotional SMS.

                                Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                If you need further help, feel free to contact us. We would be happy to help you.

                                Thanks,
                                Team Junglee Rummy
                                Reply
                                Dear User,

                                Greetings from Junglee Rummy!

                                This is in reference to your request to Unsubscribe From our promotional SMS.

                                Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                If you need further help, feel free to contact us. We would be happy to help you.

                                Thanks,
                                Team Junglee Rummy
                                Reply
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                                  R
                                  Rakshit kgr
                                  Oct 30, 2022
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                                  Address: Not sure

                                  My account was blocked without informing me, and they did not provide me the correct details why they blocked my account.

                                  They told that I violated their policy.but they should have blocked when I was depositing money, not when I was withdrawing the money.

                                  They are just looting the people
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  View replies
                                  Dear User,

                                  Thank you for reaching out to Junglee Rummy.

                                  We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username with us for our team to work on your concern.

                                  Rest assured we will be happy to assist you.

                                  Thanks,
                                  Team - Junglee Rummy
                                  Reply
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                                    M
                                    Manish Gakare
                                    from Mumbai, Maharashtra
                                    Oct 30, 2022
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                                    I want to stop sending text messages from RummyCircle.com.
                                    Junglee Rummy.
                                    I hv no relation with them in any sense.
                                    [protected].
                                    Manish
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    View replies
                                    Dear User,

                                    Greetings from Junglee Rummy!

                                    This is in reference to your request to Unsubscribe From our promotional SMS.

                                    Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                    If you need further help, feel free to contact us. We would be happy to help you.

                                    Thanks,
                                    Team Junglee Rummy
                                    Reply
                                    Dear User,

                                    Greetings from Junglee rummy!

                                    This email is related to your concern regarding SMS unsubscription.

                                    We wish to inform you that you are referring to other gaming platform which does not belong to the Junglee Rummy. We would request you to contact the respective website through which you are receding the SMS.

                                    Thanks,
                                    Team - Junglee Rummy
                                    Reply
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                                      A
                                      axewhyzed
                                      Oct 30, 2022
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                                      I have been receiving spam sms from Junglee Rummy daily. There's no option on the website to stop that and i couldn't find any email for contacting to stop the sms. Kindly stop sending sms to my number [protected]
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 01, 2022
                                      Junglee Rummy Customer Care's response                                       Dear User,

                                      Greetings from Junglee Rummy!

                                      This is in reference to your request to Unsubscribe From our promotional SMS.

                                      Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjslmEnmqNcBog/viewform) and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                      If you need further help, feel free to contact us. We would be happy to help you.

                                      Thanks,
                                      Team Junglee Rummy
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                                        B
                                        Bagsingh
                                        from Mundi, Madhya Pradesh
                                        Oct 29, 2022
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                                        Address: Mundi

                                        मेने इस गेम में पैसे जीते और हर बार में व्हिड्रवाल कर्ता था उसी खाते में किए इस बार मेने एक बार 200.1000.10000.800 किया तो मेरी id block kr di
                                        Junglee Rummy customer support has been notified about the posted complaint.
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                                        मुझे इसका समधन कब तक होगा
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                                        Dear User,

                                        Thank you for reaching out to Junglee Rummy.

                                        We understand you have a concern related to your Junglee Rummy account. We request you to share your Junglee Rummy username with us for our team to work on your concern.

                                        Rest assured we will be happy to assist you.

                                        Thanks,
                                        Team - Junglee Rummy
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