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Junglee Rummy Complaints & Reviews

www.jungleerummy.com

2

Updated: Mar 16, 2025

Complaints 1049

Resolved

220

Unresolved

829

So far, so good. Junglee Rummy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Junglee Rummy will keep up the work and continue to help more customers with their concerns even better 🤝

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Junglee Rummy

Junglee Rummy reviews & complaints page 14

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I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message.

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 28, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

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Junglee rummy is sending me spam message and I want to stop it

+1 photos

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 28, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

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Junglee rummy- STOP SENDING MESSAGES TO MY PHONE NUMBER.

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 26, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

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Plz unlock my account

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 26, 2022

Verified Support

Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share your Junglee rummy username with us to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy

Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 26, 2022

Verified Support

Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share your Junglee rummy username with us to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy

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Please for the love of God stop sending me spam messages. I am not interest in playing your games nor have I ever installed your app. Please stop sending me messages. Please remove me from your database. I have never in my life installed your app or created an account. I do not wish to play your game.

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 26, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

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Same message every day even i am blocking messages everyday still I receive it everyday. I don’t require it so please stop sending me messages.

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 26, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

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I'm getting messages everyday. Don't message me again.I'm not going to play your game. So please remove my phone no from your database and never send me a message.

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 23, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

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Please stop sending me the spam messages daily

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 23, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

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Address: Rajkot Gujarat

Website: www.jungleerummy.com

Why is my account blocked?
You are my 19000 so you don't have a pay.

+1 photos

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 23, 2022

Verified Support

Dear Gondaliya,

Greetings from Junglee Rummy!

This is in reference to your email regarding account unlock. Please be informed that certain suspicious activities were detected in your Junglee Rummy account due to which the same has been locked.

We have already forwarded your concern to the respective team and they are looking into it on a priority basis. You will receive an update within 48 hrs from our respective team.

Thanks,
Team Junglee Rummy

Junglee Rummy Customer Care's response, Nov 24, 2022

Verified Support

Dear Gondaliya,

Greetings from Junglee Rummy!

This is in reference to your conversation over call as requested pls share your new mail id so, our concern team will respond on same accordingly and resolve your concern at the earliest.

Please feel free to reach out to us in case you need any additional information.

Thanks,
Team Junglee Rummy

Junglee Rummy Customer Care's response, Nov 24, 2022

Verified Support

Dear User,

Greetings from Junglee rummy!

We tried to reach you through your registered number multiple times, however unable to connect with you. We request you to provide your alternate number and convenient time between 10am-7pm, so that our team can discuss with you and resolve the concern at the earliest.

Please feel free to reach out to us in case you need any additional information.

Thanks & Regards
Team Junglee rummy

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Hi,

This is to inform you that I am not able to login into my junglee Rummy account. Also, there are few queries related to this.Kindly revert into the same.
1. what kind of suspicious activities done by me?
2. I'm also not able to login my account. Please give reason.
3. Why my account is frozen?

I request to you please look into this matter and give me a resolution asap or reactivate my account. If you don't allow to reactivate my junglee Rummy account so, please refund my money to my source account as soon as possible otherwise I will take legal action against your company.

Thanks,
Amit Kumar

Nov 22, 2022

Complaint marked as Resolved

Pls refund my money

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 24, 2022

Verified Support

Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share your Junglee rummy username with us to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy

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My withdraw is pending from last night

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 23, 2022

Verified Support

Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share your Junglee rummy username with us to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy

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Lock my account and all sistem

+1 photos

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 23, 2022

Verified Support

Dear Vishnu,

Thank you for reaching out to Junglee Rummy.

We received your request to undo your self-exclusion command and allow you to play cash games on our platform. However, we regret to inform you that as you have enabled the self-exclusion feature from your end, we will not be able to disable it. You will only be able to play cash games and make cash transactions again once the self-exclusion period is over, i.e. from 18/05/2023 onward. We truly regret the inconvenience caused.

Your patience and understanding is deeply appreciated.

If you need any further help, please feel free to reach out to us. We would be happy to help you.

Regards,
Team Junglee Rummy

Dipankar Laha's reply, Nov 25, 2022

Plz unlock my account

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K y c pancard not verified rejected so amount not withdrawal

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 19, 2022

Verified Support

Dear User,

Greetings from Junglee rummy!

This is in reference to your query related KYC as your date of birth is updated and pan proof also verified.

Please feel free to reach out to us in case you need any additional information.

Thanks & Regards
Junglee rummy

Junglee Rummy Customer Care's response, Nov 24, 2022

Verified Support

Greetings from Junglee rummy!

We tried to reach you through registered number, however unable to connect with you. We request you to provide your alternate number and convenient time between 10am-7pm, so that our team can discuss with you and resolve the concern at the earliest.

Please feel free to reach out to us in case you need any additional information.

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Why is my account locked?
Also my withdrawal request has been declined, why?

+1 photos

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 23, 2022

Verified Support

Dear Rajashri,

Thank you for reaching out to Junglee Rummy.

This is in reference to your Junglee Rummy account locked concern.
We would like to inform you that your account has been unlocked.

Thanks,
Team - Junglee Rummy

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Address: Latur, Latur, Maharashtra

I have applied for withdrawal of money but instead my account has been blocked

+1 photos

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 19, 2022

Verified Support

"Dear User,

Greetings from Junglee Rummy!

This is in reference to your email regarding account unlock. Please be informed that certain suspicious activities were detected in your Junglee Rummy account due to which the same has been locked.

We have already forwarded your concern to the respective team and they are looking into it on a priority basis. You will receive an update on your registered email ID within 48 hrs.

Thanks,
Team Junglee Rummy"

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Website: www.jungleerummy.com

I don't have any account on Junglee Rummy, then also I am getting daily promotion SMS. So please remove my phone no from your database and never send me a message again.

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 17, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 18, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy"

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Address: chembur naka siddharth colony

Mera naam siddhant hai.mera junglee rummy ka account block hua hai achanak se usme mere paise bhi hai orr mere paise bhi seeze kiye hai plz.mera account unblocked kro

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 18, 2022

Verified Support

Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share your Junglee rummy username with us to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy

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Address: Nashik

Dear sir,
My Kyc already submitted but why not play a game.
Why to reason my kyc locking?

+1 photos

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 24, 2022

Verified Support

Dear Girish,

Thank you for reaching out to Junglee Rummy.

This is in reference to our conversation over the call, we request you to please share your screen recorder so, we can resolve your query at the earliest.

Thanks,
Team - Junglee Rummy"

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Hey there Junglee Rummy, I really have no interest in playing your Rummy Game and I don't want to be disturbed by being constantly promoted about your services and offering in app money to play your game. Please leave me alone I don't want to get sms and spam texts from Junglee Rummy again.
--(JD-JERUMY)

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 17, 2022

Verified Support

Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy

Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 18, 2022

Verified Support

"Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to Unsubscribe From our promotional SMS.

Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

If you need further help, feel free to contact us. We would be happy to help you.

Thanks,
Team Junglee Rummy"

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Address: k n gaikwad marg siddharth colony ajantha seva mandal chembur

Am playing junglee rummy from long time. I have lost some money and won some money. But now suddenly what happened I don't know I got a mail saying there was an suspicious activity in my account and my money is also been freeze. It's my humble request to jungle rummy team to please unlock my account and release my money in the account.

+1 photos

Junglee Rummy customer support has been notified about the posted complaint.

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Nov 18, 2022

Verified Support

Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share your Junglee Rummy username with us for our team to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy"

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