Junglee Rummy Complaints & Reviews

Won 5k money and when I request for withdrawal account got locked & balance got frozen due to their internal policy or reason & the below email received.

We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.

Stop sending me any kind of promotional messages regarding rummy.
I'm not at all interested in rummy and DELETE MY NUMBER from your database.

JungleeRummy
Dear Labesh,


The following is a formal notice to you from our Risk Management team:

We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.


Thank you.

Best regards,
Risk Management Team
Team Junglee Rummy

ref:_00D0o1Ajlm._500C62Tvbq:ref

Payment Partners
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©Junglee Rummy. All rights reserved.


I am playing junglee rummy from long time. I have lost some money and won some money. But now suddenly what happened I don't know I got a mail saying there was an suspicious activity in my account and my money is also been freeze. It's my humble request to jungle rummy team to please unlock my account and release my money in the account.

I am 17years old and I don't want to play rummy but the message coming again and again it is very irritating. I am very frustrated with the sms coming

My jungle rummy account has been locked please let me know the reason of this . I have lost many of my money in the account . At last I won game of 2000rs and tried to withdraw an amount of 9500 but I got an email saying my account has been locked. Please unlock my account as soon as possible and release my money.

Jungly rummy stop SMS for promotion and advertising sms for [protected]

Thanks

My account blocked without any proper reason
and not releasing account balance

Hello Chetram,
The following is a formal notice to you from our Risk Management team:
We would like to inform you that your Junglee Rummy account has been locked
due to the suspicious activity performed by you on the platform as per our
internal policies your account balance has been frozen
Risk Management Team
Junglee Rummy
©Junglee Rummy. All rights reserved.
Gotu Ashish 11 November 2022 at 01:57
11/11/22, 3:38 AM Gmail - [ ref:_00D0o1Ajlm._500C62SEpa:ref ]
https://mail.google.com/mail/u/0/?ik=9f81050c62&view=pt&search=all&permthid=thre...⇄ 2/5
To: Support E-mail
How can i unblock my account?
and what will happen to my amoun that was credited to my account?
[Quoted text hidden]
Support E-mail 11 November 2022 at 02:15
To: "[protected]@gmail.com"
Dear Chetram,
The following is a formal notice to you from our Risk Management team.
We would like to inform you that certain suspicious activities were detected in your
Junglee Rummy account.
We have algorithms designed which indicate fraud play of the user based on his
location, device, game play patterns etc.
We would like to notify you that all transactions in your Junglee Rummy account have
been frozen as per our policies.
Thank you.
Best regards,
Risk Management Team
Team Junglee Rummy
©Junglee Rummy. All rights reserved.
Gotu Ashish 11 November 2022 at 02:34
11/11/22, 3:38 AM Gmail - [ ref:_00D0o1Ajlm._500C62SEpa:ref ]
https://mail.google.com/mail/u/0/?ik=9f81050c62&view=pt&search=all&permthid=thre...⇄ 3/5
To: Support E-mail
What will happen to my amount of 21448?
How can I receive my money back?
please help
[Quoted text hidden]
Gotu Ashish 11 November 2022 at 02:35
To: Support E-mail
i dont know what went wrong and why my account has been blocked
please help me unblock
Thanks
[Quoted text hidden]
Gotu Ashish 11 November 2022 at 02:37
To: Support E-mail
and if it is not possible unblock my account then please return my amount of 21448 that was declined
Please help
[Quoted text hidden]
Gotu Ashish 11 November 2022 at 02:39
To: Support E-mail
please reply
[Quoted text hidden]
Support E-mail 11 November 2022 at 02:56
To: "[protected]@gmail.com"
Dear Chetram,
As informed to you in our earlier emails you have violated our fair gameplay policy as
listed in our terms and conditions.
As you have done this activity knowingly, we are bound to take necessary action
against you.
Hence, your Rummy account has been deactivated and your fund balance has been
frozen.
11/11/22, 3:38 AM Gmail - [ ref:_00D0o1Ajlm._500C62SEpa:ref ]
https://mail.google.com/mail/u/0/?ik=9f81050c62&view=pt&search=all&permthid=thre...⇄ 4/5
Thank you for your time and patronage.
Best regards,
Risk Management Team
Team Junglee Rummy
©Junglee Rummy. All rights reserved.
Gotu Ashish 11 November 2022 at 03:02
To: Support E-mail
please let me know what exactly i have done wrong?
violated our fair gameplay policy, which policy have I violated ?
and what will happen to my account that is frozen?
[Quoted text hidden]
Gotu Ashish 11 November 2022 at 03:17
To: Support E-mail
plz reply
[Quoted text hidden]
Support E-mail 11 November 2022 at 03:19
To: "[protected]@gmail.com"
Dear Chetram,
The following is a formal notice to you from our Risk Management team:
11/11/22, 3:38 AM Gmail - [ ref:_00D0o1Ajlm._500C62SEpa:ref ]
https://mail.google.com/mail/u/0/?ik=9f81050c62&view=pt&search=all&permthid=thre...⇄ 5/5
We would like to inform you that your Junglee Rummy account has been locked due to
the suspicious activity performed by you on the platform as per our internal policies
your account balance has been frozen.
Thank you.
Best regards,
Risk Management Team
Team Junglee Rummy
©Junglee Rummy. All rights reserved.
Gotu Ashish 11 November 2022 at 03:37
To: Support E-mail
please stop copy and paste,
give proper explanation why it has been blocked which TC i have violated.
and most importantly refund my account balance.

Hello

My Junglee rummy id is crv1956 and registered mail id [protected]@gmail.com.

Please help me to release amount of 21448, i don't know why my account has been blocked.
i received email Risk Management team: without any proper explanation what exactly suspicious activity i have performed.
I tried to reach from contact us page and requested to unblock my account but no proper response i have received. Also i req that if it not possible to unblock my account according to your TC then please release my account balance.
you are not allowing play its your wish but you can not hold my money release it,
i playing since last 5 rummy other apps like rummy circle, a23, paytm first, khelplay etc but never faced such issue,

last week started playing in juglee rummy, experiencing good game play but suddenly account blocked not only account you blocked my money as well.

please release my account balance

please look into this matter and do the needful help

Thanks
BR
Crv

Hello Junglee rummy,

I dont know why my account has been blocked,
If i did any thing wrong please let know for that reason we are blocking your account,
At least give proper explanation why its blocked.

u block my account as well as hold me amount of 21448,
if it is not possible for you to unblock my account please release my money,
and also please let me know what wrong thing i commit that u blocked.

I tried to reach you from contact us, so many mails i sent but no response.

Please check and do the needful help

I am playing from 2 days .my phone number and kyc verified. I trying to withdrawal winning money that showing under verification, after that I trying to login it was locked. I have received massage from. Customer care they are telling like your account has been locked suspicious activities performed by you onthe platform. And your account balance has been frozen. I am sure that can't do that suspicious activities I was applied for locked my account...plz unlock sir
Mobile number [protected]

My account number [protected] was locked without any reason after winning money...

Plz stop sending text messages to [protected] a humble request to team i dont use it plz and close my account

My mobile number [protected] ...I was after played long time and I am only playing...now I got a massage from jungle rummy ..some suspicious activities going on..that account have been locked...plz unlock sir

U r harassing by sending SMS.pls stop it.
Otherwise I will file a complaint against you.

As I opened junglee rummy account before marriage but now I want to change my personal details.Changes not done to withdraw money.

Junglee Rummy - My junglee
rummy account is locked and
amount is not withdrawal to my
account

Dear junglee rummy my account has been
locked and my withdrawal amount 5800
Amount is not credited to my account please
check this my account and fast review and support.
User ID 7057f0b72a
Register mobile number: [protected]

I'm getting spam messages from VM-JERUMY, please turn it off. How junglee rummy have my mobile number even I didn't download app?

Junglee rummy is continuously spamming my number [protected] with SMS when I have no interest in rummy whatsoever.

I have no idea how they have got my number.

I just want them to cease sending any SMS to me.

I'm continuously reciving sms although I'm not login for jungle rummy why? How do you get my number and please unsubscribe

Junglee Rummy - My junglee
rummy account is locked and
amount is not withdrawal to my
account

Dear junglee rummy my account has been
locked and my withdrawal amount 5800
Amount is not credited to my account please
check this my account and fast review and

support