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Junglee Rummy Complaints & Reviews

2
Updated: Mar 16, 2025
Complaints 1045
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Unresolved
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Junglee Rummy reviews & complaints page 29

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V
Vasanthkumarr
from MANDYA, Karnataka
Apr 24, 2022
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Stop junglee rummy messages
Junglee Rummy customer support has been notified about the posted complaint.
Hello Sachin,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
Hello Vasanth,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
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    D
    Dhyansingh111
    from Shajapur, Madhya Pradesh
    Apr 23, 2022
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    I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
    Junglee Rummy customer support has been notified about the posted complaint.
    Verified Support
    Apr 26, 2022
    Junglee Rummy Customer Care's response
    Hello,

    Thank you for contacting Junglee Rummy.

    We request you to write us via the Help Page of our website or application.

    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

    Thanks & Regards
    Team - Junglee Rummy
    Apr 26, 2022
    Updated by Dhyansingh111
    I don't want to play My11Circle please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your Froud game. So please remove my phone No. [protected] from your database and never send me a message. I beg you! stop!stop stop
    Problem not solved stop sending SMS to my contact number [protected]
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      I
      Immortal1104
      from Chennai, Tamil Nadu
      Apr 22, 2022
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      Dear team,
      I am sethupathy,
      my login number;[protected]
      User name : ragujanu1010
      I played jungle rummy last week ...I deposited 2000 won 16370 ...I decided to withdraw so I placed withdraw request ...20 th April...but still amount not credited in my account ...I expecting instant withdraw but still didn't get my amount ...my account has been locked ...please help mee ...
      +1 photos
      Junglee Rummy customer support has been notified about the posted complaint.
      Verified Support
      Apr 23, 2022
      Junglee Rummy Customer Care's response
      Hello,

      Thank you for contacting Junglee Rummy.

      We request you to write us via the Help Page of our website or application.

      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

      Thanks & Regards
      Team - Junglee Rummy
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        P
        preetpal Gill
        Apr 22, 2022
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        Address: Village- Gagewal, barnala

        I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
        Junglee Rummy customer support has been notified about the posted complaint.
        Verified Support
        Apr 26, 2022
        Junglee Rummy Customer Care's response
        Hello,

        Thank you for contacting Junglee Rummy.

        We request you to write us via the Help Page of our website or application.

        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

        Thanks & Regards
        Team - Junglee Rummy
        Hello Preetpal,

        Thank you for contacting Junglee Rummy.

        We request you to write us via the Help Page of our website or application.

        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

        Thanks & Regards
        Team - Junglee Rummy
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          S
          sachin nvl
          Apr 19, 2022
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          Address: Karnataka

          Dear all
          Don't play this fraud game, they are looting our money, you can't win any money in this site, you will lose your money every time
          Junglee Rummy customer support has been notified about the posted complaint.
          Hello Sachin,

          Thank you for contacting Junglee Rummy.

          We request you to write us via the Help Page of our website or application.

          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

          Thanks & Regards
          Team - Junglee Rummy
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            S
            SellaMuthu B
            from Erode, Tamil Nadu
            Apr 17, 2022
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            Dear sir, As i playing Junglee rummy for past days and alomost I winning 15000 And I request to withdraw my winning amount, but they not processed to my withdraw request but they blocked my account without any intemation

            So I'm not unable to login my account, and withdraw my winning amount

            Kindly someone help me to login and Withdraw my winning amount

            Thanku
            Junglee Rummy customer support has been notified about the posted complaint.
            Verified Support
            Apr 19, 2022
            Junglee Rummy Customer Care's response
            Hello Sella,

            Thank you for contacting Junglee Rummy.

            We request you to write us via the Help Page of our website or application.

            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

            Thanks & Regards
            Team - Junglee Rummy
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              A
              Ankurabhra
              Apr 4, 2022
              Resolved
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              Resolved

              I am using my mobile [protected] as login.Suddenly it was locked from yesterday night. I have made request of 16767 and 11000 and above in live account.Bug I am unable to login.kindly help me by unlocking and withdrawing the same
              Apr 4, 2022
              Complaint marked as Resolved 
              I have sent 4 emails explaining all. Even I have given my PAN, Adhhar card also.
              Junglee Rummy customer support has been notified about the posted complaint.
              I also intimate them after the same. Basically I used my mobile number to login and having multiple emails. That is why I have given my all email id. I actually don't know which email id is using for this account.That is why asked them to send test mail to all my I'd. I have good amount kindly help
              Hello Ankur,

              Thank you for contacting Junglee Rummy.

              We request you to write us via the Help Page of our website or application.

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
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                A
                Apurvgupta2804
                from Ujjain, Madhya Pradesh
                Mar 31, 2022
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                I have played for one day and they have blocked by account which has 5k rs in it.
                Looks like junglee rummy is looting its user by blocking them and not allowing the fund to be transfer. If you want the ### fair play logic atleast refund the money and then blocked. This is nothing but harassement
                Junglee Rummy customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2022
                Junglee Rummy Customer Care's response
                Hello Apurv,

                Thank you for contacting Junglee Rummy.

                We request you to write us via the Help Page of our website or application with your registered email id.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
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                  P
                  pushparaj kaliyaperumal
                  from Chennai, Tamil Nadu
                  Mar 23, 2022
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                  I using this website for last 9 years. recent i noticed that there is problem here. its not allowing people to win. when we play high table, even though you have good cards you cant win. for me its happened many time. if we about to win, then they will make the table to be hang or disconnected even if you have good wifi. they are not at all agreeing that and when we rised this question, thwy suddenly blocked my account and saying that it not good for life. i wondered they realised this after 9 year???.

                  every rupee is a count. why these kind of cheating is happening. many times i rised the issues in 9 years, they will block me.
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 24, 2022
                  Junglee Rummy Customer Care's response
                  Hello,

                  Thank you for contacting Junglee Rummy.

                  We request you to write us via the Help Page of our website or application.

                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Mar 25, 2022
                  Updated by pushparaj kaliyaperumal
                  they are saying now now that there will network issue while using this website. they says that they wont care even we have high net and other apps are working, they are saying that when we use this website sometimes network issues happen. they wont take responsible for that.. what a pitty. they are sucking our money without playing
                  this guys says that my end issues// they are not agreeing .. two people spoke to me and discussed about the issue. they heared everything from me but finally they says network issues.. cheating fellows.. they suck our money without playing
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                    K
                    Kadale333
                    from Bengaluru, Karnataka
                    Mar 22, 2022
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                    Dear sir
                    My self praveen k gowda from Karnataka, junglee rummy has been blocked my junglee rummy account with reason of suspicious activity performed by me, sir I am not regularly play Rummy in junglee rummy, I was registered 2years back in this site and played I didn't like this so I quite play in this site, from the last week continuosly I saw junglee rummy adds in my social media accounts so decided to try again to play on so last Sunday I made a deposit of 1k and I won 4.7k, and requested for a withdrawal (this was my first withdrawal) and it's gone to pending I thought it's first withdrawal na so left that day next day I contacted again for that reason they said it's take 48 hrs to complete withdrawal so I waited for some time and just i tried to open the account they have blocked my account, and says contact customer support, so I sent a mail regarding this they are saying you're account has been blocked due suspicious activity performed by me like sir seriously I dont know what happened and again I wrote a mail that sir I am not involved in any such activities please re look it, even I begged them to cross cheack again I am not involved like but they keep saying that I am involved, and I also saying I am not done that, they are not ready to explain what's happened exactly, there is no call support for this site, please help this issue and give me justice I have uploaded copy of mail which I have sent to them
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 23, 2022
                    Junglee Rummy Customer Care's response
                    Hello,

                    Thank you for contacting Junglee Rummy.

                    We request you to write us via the Help Page of our website or application.

                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                    Thanks & Regards
                    Team - Junglee Rummy
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                      D
                      Debanath Dey
                      from Kolkata, West Bengal
                      Mar 19, 2022
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                      I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 20, 2022
                      Junglee Rummy Customer Care's response
                      Hello Debanath,

                      Thank you for contacting Junglee Rummy.

                      We request you to write us via the Help Page of our website or application.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
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                        R
                        Rajkishor2014
                        from Wardha, Maharashtra
                        Mar 18, 2022
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                        First Of All I Installed the junglee rummy application i deposited Rs5000 and started playing In First Day I won around 18-19k i submitted the withdrawal Request of Rs2000 Got approved Then I submitted a withdrawal request of 4900 which is in under process i contacted [protected]@jungleerummy.com they told me yow will get it within 24 hrs i waited on next day when i checked my account it's been locked. After Sending number of mails to [protected]@jungleerummy.com I got reply stating that as per risk management team your account is locked Now It's been 4 days i am struggling with junglee rummy to get my money back which is around 16k i am not getting any reply from [protected]@jungleerummy .com please help me out
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 19, 2022
                        Junglee Rummy Customer Care's response
                        Hello Raj,

                        Thank you for contacting Junglee Rummy.

                        We request you to write us via the Help Page of our website or application.

                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                        Thanks & Regards
                        Team - Junglee Rummy
                        Mar 21, 2022
                        Updated by Rajkishor2014
                        First Of All without any intimation you guys locked my account due to no reason and after sending number of emails I got reply that " We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen."
                        And now after struggling with your risk management team my account is unlocked but the balance which is in my account around 16000 is winning balance balance which I can withdrawal but since my account is unlocked it's showing deposit balance so i am unable place withdrawal request it's not acceptable before that i placed withdrawal request which you guys declined after you locked my account and now you convert the winning balance to deposit balance
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                          N
                          Narendra9090
                          from Ujjain, Madhya Pradesh
                          Mar 17, 2022
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                          Address: Mumbai Maharashtra

                          Rummy circle team not give me my wining money
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Hello Narendra,

                          Thank you for contacting Junglee Rummy.

                          If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Thanks & Regards
                          Team - Junglee Rummy
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                            R
                            r1a7ni
                            Mar 15, 2022
                            Resolved
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                            Resolved

                            Address: Junglee rummy PO Box 6502, New Delhi,110027
                            Website: m.jungleerummy.com

                            I have placed withdrawal of 10770 in junglee rummy they froze my withdrawal and locked my account without my concern, i m sending them emails and still they are not giving any proper contact details and information.
                            I want my money and account unlocked and secure. Or in case of there fraudulent behaviour this site should be banned for permanent because during deposite they sucks money but in case of withdrawal they talk about terms and condition what a cliche.
                            I m diamond level player and still facing this problem because of their false protocol.
                            I have sent my all documents to get verified now make sure to unlock my account and my transaction successful
                            Mar 16, 2022
                            Complaint marked as Resolved 
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 16, 2022
                            Junglee Rummy Customer Care's response
                            Hello,

                            Thank you for contacting Junglee Rummy.

                            If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

                            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                            Thanks & Regards
                            Team - Junglee Rummy
                            I have placed withdrawal of 11200 in junglee rummy app they are froze my withdrawal and locked my account without my concern, I am sending they email still they are not giving any proper contact details and information I want my money and account unlock and secure or incase of there fraudulent behaviour this site should be banner for permanently because during during deposite they sucks money but in case of withdrawal they talk about terms and condition what a cliche.
                            I m diamond level player and still facing this problem because of their false protocol.

                            I am working at government of Karnataka employee and Under Section 138 we may have to file the case and we may reach out to the nearest police station to file under section 420 as you are not responding to the call or email

                            This is rigister phone no. [protected]
                            Email id : [protected]@gmail.com

                            Withdrawal and locking account - Comment #3974547 - Image #0
                            Withdrawal and locking account - Comment #3974547 - Image #1
                            Withdrawal and locking account - Comment #3974547 - Image #2
                            I am withdraw 3 day back but not response your team and always tell me 24 hour response you what is say very poor and dull apk I tell you all baned this apk not play this game give me my money fast

                            Withdrawal and locking account - Comment #3980208 - Image #0
                            I'm withdrawal on 03/07/2022 shows after 24hours amount credit to bank amount.
                            But today they are automatically locked my account on jungle rummy app
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                              K
                              Kook
                              Mar 14, 2022
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                              Stop sent message in my mobile number
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Hello,

                              Thank you for contacting Junglee Rummy.

                              If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

                              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                              Thanks & Regards
                              Team - Junglee Rummy
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                                N
                                Narendra9090
                                from Ujjain, Madhya Pradesh
                                Mar 12, 2022
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                                Address: Mumbai Maharashtra

                                Rummy circle team not response
                                I have completed the target of rummy rumble milestone but rummy circle team not give me my wining money 3 days already gone
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Hello Narendra,

                                Thank you for contacting Junglee Rummy.

                                If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

                                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                Thanks & Regards
                                Team - Junglee Rummy
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                                  S
                                  Sruthi pradeesh
                                  Mar 9, 2022
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                                  Please do not send message to my phone number ...I don't wanna play rummy..please don't disturb please
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Hello Sruthi,

                                  Thank you for contacting Junglee Rummy.

                                  We request you to write us via the Help Page of our website or application.

                                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                  Thanks & Regards
                                  Team - Junglee Rummy
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                                    D
                                    Dokya
                                    Mar 8, 2022
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                                    Dear sir, I have placed withdrawal 48 hours back but still amount is not credited to my account, and when I mailed them they are again and again saying same thing wait we will update within 48 hours. Just asking time again and again.
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 08, 2022
                                    Junglee Rummy Customer Care's response
                                    Hello Dokya,

                                    Thank you for contacting Junglee Rummy.

                                    We request you to write us via the Help Page of our website or application.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
                                    Mar 08, 2022
                                    Updated by Dokya
                                    Please update about my compalaint weather I get money by today
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                                      A
                                      Amith238
                                      from Neral, Maharashtra
                                      Mar 7, 2022
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                                      My account- amith238
                                      Phone no. - [protected]

                                      I had a withdraw on 5th March of rs 4540rs which haven't received till date .
                                      Please kindly look into this matter.
                                      +1 photos
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 08, 2022
                                      Junglee Rummy Customer Care's response
                                      Hello Amit,

                                      Thank you for contacting Junglee Rummy.

                                      We would like to inform you that your withdrawal request ID 22097216 of INR 4540 was under verification for the security of your account, as a part of the periodic activity conducted by our Risk Management team. As checked, this amount was successfully processed today at 00:11:48.16.

                                      For any further assistance regarding the same, we request you to write us via the Help Page of our website or application.

                                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                      Thanks & Regards
                                      Team - Junglee Rummy
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                                        A
                                        Amith238
                                        from Neral, Maharashtra
                                        Mar 6, 2022
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                                        My withdrawal of rs4540 Haven't received yet .plz help me with this
                                        My game Gmail is [protected]@gmail.com
                                        +1 photos
                                        Junglee Rummy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 07, 2022
                                        Junglee Rummy Customer Care's response
                                        Hello,

                                        Thank you for contacting Junglee Rummy.

                                        We request you to write us via the Help Page of our website or application.

                                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                        Thanks & Regards
                                        Team - Junglee Rummy
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