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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
Complaints 1049
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220
Unresolved
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So far, so good. Junglee Rummy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Junglee Rummy will keep up the work and continue to help more customers with their concerns even better 🤝
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Junglee Rummy

Junglee Rummy reviews & complaints page 27

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A
atharvbhatkar
from Ratnagiri, Maharashtra
Jun 30, 2022
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Address: Chinchkhari Ratnagiri, Ratnagiri, Maharashtra

[protected]
[protected]
Junglee Rummy customer support has been notified about the posted complaint.
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Hello Atharv,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
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    B
    beast2002
    Jun 25, 2022
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    Username beast2002. my hard earned money is blocked in my account, they are not allowing me to play nor refunding my amount .inspite of complaining so many time through this forum .they are not responding.ask them to pls refund my cash to my account.or unblock my account
    Junglee Rummy customer support has been notified about the posted complaint.
    Verified Support
    Jun 27, 2022
    Junglee Rummy Customer Care's response     Hello,

    Thank you for contacting Junglee Rummy.

    We request you to write us via the Help Page of our website or application.

    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

    Thanks & Regards
    Team - Junglee Rummy
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      P
      Pushkaraj Badgujar
      Jun 25, 2022
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      I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
      Junglee Rummy customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2022
      Junglee Rummy Customer Care's response       Hello Pushkaraj,

      Thank you for contacting Junglee Rummy.

      We request you to write us via the Help Page of our website or application.

      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

      Thanks & Regards
      Team - Junglee Rummy
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        M
        monojit77888
        from Cooch Behar, West Bengal
        Jun 24, 2022
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        Address: junglee rummy
        Website: junglee rummy

        Monday ko mera account blocked karke mera paisa chura liya..monday ko phone kiya bola 4days ke under ballance refunf aay jayega..
        aaj friday ko bol raha hai monda se aur 4dinage ga yanike total 4days bolke 12 days lage ga phir bhi koi gurrenty nehi hai paisa milega chor company...
        Junglee Rummy customer support has been notified about the posted complaint.
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        Hello Monojit,

        Thank you for contacting Junglee Rummy.

        We request you to write us via the Help Page of our website or application.

        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

        Thanks & Regards
        Team - Junglee Rummy
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          B
          beast2002
          Jun 23, 2022
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          Username beast2002, asked to click on submit button after entering email address or username, but subit button is disabled. only trying to annoy players. refund my money to my account or iam trying to contact all the people who have being cheated by this app and going to file a police complaint .and stop this app from running'
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Jun 23, 2022
          Junglee Rummy Customer Care's response           Hello,

          Thank you for contacting Junglee Rummy.

          We request you to write us via the Help Page of our website or application.

          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

          Thanks & Regards
          Team - Junglee Rummy
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            C
            Chirag Rajgor
            from Bhuj, Gujarat
            Jun 22, 2022
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            I don't play rummy but getting daily message from junglee rummy, please stop spamming my inbox
            Junglee Rummy customer support has been notified about the posted complaint.
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            Hello Chirag,

            Thank you for contacting Junglee Rummy.

            We request you to write us via the Help Page of our website or application.

            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

            Thanks & Regards
            Team - Junglee Rummy
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              B
              bittu1711
              Jun 22, 2022
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              Is game ne mujhe bas loota he ye game jab bhi me khelta tha tab khudke player khilwake unhe continue hand game deta tha or aise ids game ne mujhe lakho loote sabse bada fraud game agar me khelke paisa hara hota to kuch nahi lahta par ye game khudke player khilwake unhe hand game deta he or co, plaint karne par koi action nahi leta ye game please baand karo ye game bas lootata he nabi tournament jitane deta nahi games kuch bhi nahi or account permanentally block kar deta he .
              ye junglee rummy wale sab india me scam karte he inke wajah se logoka mansik santulan bighad raha he ye game band ho jaye bas.
              Junglee Rummy customer support has been notified about the posted complaint.
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              Hello Bittu,

              Thank you for contacting Junglee Rummy.

              We request you to write us via the Help Page of our website or application.

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
              Reply
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                B
                beast2002
                Jun 22, 2022
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                Username beast2002.inspite of multiple complaints jungleerummy is not refunding my cash nor unblocking my account. they are purposely trying to eat our money.do something.they are not even responding to my emails.cheaters
                Junglee Rummy customer support has been notified about the posted complaint.
                View replies
                Hello,

                Thank you for contacting Junglee Rummy.

                We request you to write us via the Help Page of our website or application.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
                Reply
                Hello,

                Thank you for contacting Junglee Rummy.

                We request you to write us via the Help Page of our website or application.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
                Reply
                Hello,

                Thank you for contacting Junglee Rummy.

                We request you to write us via the Help Page of our website or application.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
                Reply
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                  K
                  Kaamil Kaamil
                  Jun 20, 2022
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                  Address: Vadodara

                  Me gem open karta hu to open hi nahi Hoti error likha aajata he
                  Junglee Rummy customer support has been notified about the posted complaint.
                  View replies
                  Hello Kaamil,

                  Thank you for contacting Junglee Rummy.

                  We request you to write us via the Help Page of our website or application.

                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                  Thanks & Regards
                  Team - Junglee Rummy
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                    M
                    Mithlesh Kumar Srivastava
                    Jun 17, 2022
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                    Want to block the messages getting from this app. These messages are not in use for me.
                    Junglee Rummy customer support has been notified about the posted complaint.
                    View replies
                    Hello Mithlesh,

                    Thank you for contacting Junglee Rummy.

                    We request you to write us via the Help Page of our website or application.

                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                    Thanks & Regards
                    Team - Junglee Rummy
                    Reply
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                      H
                      Hema Inkollu
                      Jun 17, 2022
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                      I don't want to use your app. so, please stop sending me messages.
                      Junglee Rummy customer support has been notified about the posted complaint.
                      View replies
                      Hello Hema,

                      Thank you for contacting Junglee Rummy.

                      We request you to write us via the Help Page of our website or application.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
                      Reply
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                        G
                        Gopibhatt
                        Jun 17, 2022
                        Resolved
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                        Resolved

                        Amount of Rs 5000 deducted from my bank account but not showing in junglee rummy account and when i ask them regarding this they have locked my account
                        +1 photos
                        Jun 17, 2022
                        Complaint marked as Resolved 
                        I got a call from executive and the issue has been solved
                        Junglee Rummy customer support has been notified about the posted complaint.
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                          J
                          jayesh payer
                          Jun 17, 2022
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                          Dear team

                          Kindly note amount of 500 rs 2 time debited from my accounts and only 1 time credited to junglee rummy account

                          My junglee rummy user id Jayesh1712

                          Request you kindly check from your end
                          And revert me as soon as possible
                          +3 photos
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 17, 2022
                          Junglee Rummy Customer Care's response                           Hello Jayesh,

                          Thank you for contacting Junglee Rummy.

                          We request you to write us via the Help Page of our website or application.

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Thanks & Regards
                          Team - Junglee Rummy
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                            C
                            Chico2911
                            from Thane, Maharashtra
                            Jun 16, 2022
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                            I don’t want to download the app. Stop sending me sms and delete my number
                            Junglee Rummy customer support has been notified about the posted complaint.
                            View replies
                            Hello,

                            Thank you for contacting Junglee Rummy.

                            We request you to write us via the Help Page of our website or application.

                            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                            Thanks & Regards
                            Team - Junglee Rummy
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                              P
                              prakash2288
                              Jun 16, 2022
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                              Dear @junglee rummy, why are cheating me. You locked my account for asking my withdrawal amount. What's wrong with you guys. Support team is not replying to any of my mails.
                              +1 photos
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 16, 2022
                              Junglee Rummy Customer Care's response                               Hello Sohail,

                              Thank you for contacting Junglee Rummy.

                              We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

                              We request you to mark this complaint as resolved as your issue is now resolved.

                              Thanks & Regards
                              Team - Junglee Rummy
                              Verified Support
                              Jun 16, 2022
                              Junglee Rummy Customer Care's response                               Hello Prakash,

                              Thank you for contacting Junglee Rummy. Please ignore the previous response.

                              We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

                              We request you to mark this complaint as resolved as your issue is now resolved.

                              Thanks & Regards
                              Team - Junglee Rummy
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                                B
                                beast2002
                                Jun 16, 2022
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                                Blocked my account and the solution given to unblock does not work. simply wasting time and purposefully delaying time.completly fraup app.pls do something to stop this app fromm cheating and looting poor peoples money. username beast2002 and email id is [protected]@gmail.com. inspite of so many complaints.why are you people not taking any actions.are you all also hand in glove with the junglee rummy app people. made mistake by playing in this app.rummycircle and rummyculture apps the best .
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2022
                                Junglee Rummy Customer Care's response                                 Hello,

                                Thank you for contacting Junglee Rummy.

                                Your account has been locked as several unsuccessful login attempts were made. Please be informed that if 100 unsuccessful login attempts are made (either with incorrect password or username), the account gets locked automatically. Our team has sent you the steps to change the password and regain the access for it.

                                For any further assistance on the same, kindly reply to the email that our team has sent you. We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                If you find this helpful, please mark this complaint as resolved.

                                Thanks & Regards
                                Team - Junglee Rummy
                                Jun 16, 2022
                                Updated by beast2002                                 but the solution is not working.after following the steps given.still the account stays blocked.not allowing to change password.no link is sent to email.pls unblock it from your side once, or give some other solution.
                                Jun 16, 2022
                                Updated by beast2002                                 ### have some shame and respond quickly.with proper solutions
                                Jun 16, 2022
                                Updated by beast2002                                 utilizing our money for free.cheatng players and teaching us about responsible play.
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                                  T
                                  Trikha Kamal
                                  from New Delhi, Delhi
                                  Jun 16, 2022
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                                  I have many proofs and recording of the game, this is not fair game play, opponent having many jokers and sequence cards I had check many times. In the reply they having torf thupa.

                                  They are cheatter and stolen the money of the people.
                                  +1 photos
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 16, 2022
                                  Junglee Rummy Customer Care's response                                   Hello Trikha,

                                  Thank you for contacting Junglee Rummy.

                                  We request you to write us via the Help Page of our website or application.

                                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                  Thanks & Regards
                                  Team - Junglee Rummy
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                                    K
                                    Kmage@4693
                                    from chennai, Tamil Nadu
                                    Jun 16, 2022
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                                    Hi sir/madam
                                    I don't want to play rummy anymore please don't send sms
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    View replies
                                    Hello,

                                    Thank you for contacting Junglee Rummy.

                                    We request you to write us via the Help Page of our website or application.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
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                                      S
                                      sipai irfan
                                      from kalol, Gujarat
                                      Jun 15, 2022
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                                      Address: gujarat

                                      I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                                      +1 photos
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 16, 2022
                                      Junglee Rummy Customer Care's response                                       Hello Irfan,

                                      Thank you for contacting Junglee Rummy.

                                      We request you to write us via the Help Page of our website or application.

                                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                      Thanks & Regards
                                      Team - Junglee Rummy
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                                        P
                                        prakash2288
                                        Jun 15, 2022
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                                        I prakash p played rummy in jungles rummy, we won money of 19385 rs ll. I placed for withdrawal, it takes 24 hrs. And then under verification, now they locked my account. Kindly resolve the issue and provide our money.
                                        +1 photos
                                        Junglee Rummy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 16, 2022
                                        Junglee Rummy Customer Care's response                                         Hello Sohail,

                                        Thank you for contacting Junglee Rummy.

                                        We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

                                        We request you to mark this complaint as resolved as your issue is now resolved.

                                        Thanks & Regards
                                        Team - Junglee Rummy
                                        Verified Support
                                        Jun 16, 2022
                                        Junglee Rummy Customer Care's response                                         Hello Prakash,

                                        Thank you for contacting Junglee Rummy. Please ignore the previous response.

                                        We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

                                        We request you to mark this complaint as resolved as your issue is now resolved.

                                        Thanks & Regards
                                        Team - Junglee Rummy
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