Hi my name is Mahesh gowda i am from Mangalore, i am playing in junglee rummy from 1 year, deposited amount arround 5000 rupees, and my kyc done, mobile no verified, and i am tried to withdraw my winning money that is showing under verification after that i am tried again login but that time showing account locked, i am asked about this thing to customer care they are telling account locked suspicious activity performed by you on the platform and your account balance has been frozen. I am asked what i am done i want explanation but there is no reply i am tried so many times ..
Please i want my money back
My name mahesh gowda
My mobile no [protected]
Last 4 digit kyc 6577
Date of birth 03/06/1983
Last withdraw amount 100 and 6000
Pin code 575001
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2022
Junglee Rummy Customer Care's response Dear Mahesh,
Greetings from Junglee rummy!
This email is related to your concern regarding account unlock.
This is to inform you that certain suspicious activities were detected in your Junglee Rummy account due to which your account has been locked.
Moreover, we have already forwarded your concern to the respective team and they are looking into it on a priority basis and you will receive an update regarding the same on your email id within 48 hrs.
Thanks & Regards
Team Junglee Rummy
Nov 09, 2022
Updated by Maheshalime I am repeating again i am not done any suspicious activity, i want clarification, what wrong done, i want prof
Thank you for reaching out to Junglee Rummy.
This is in reference to your concern related to your deposit.
We would request you to share your Junglee Rummy username with us so that for our team can work on your concern accordingly.
Rest assured we will be happy to assist you.
Thanks,
Team - Junglee Rummy