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JustRechargeIt Complaints & Reviews

3.5
Updated: Nov 2, 2021
Complaints 157
Resolved
105
Unresolved
52
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JustRechargeIt reviews & complaints page 6

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A
akmt
from Delhi, Delhi
Apr 19, 2015
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Address: New Delhi, Delhi

I used my debit card to recharge jri card for dish t v payment twice on 19 april 2015 . Total amountl rs 6000 has been debited from my hdfc bank but jri card is nil. My account with jri is blocked. Pl return my money to my bank account or add to jri card balance for my use. Open my account for further use.
JustRechargeIt customer support has been notified about the posted complaint.
Dear Sir/Madam,

Thank you for contacting JustRechargeIt.com.

Kindly share the order number of the transaction to assist you further.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com
Kindly refund the money of Rs. 100/- since the recharge transaction is failed thrice.
My recharge mobile No. is [protected]
please refund rs. 100/- as the transaction is failed thrice
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    R
    ram610
    from Chennai, Tamil Nadu
    Apr 16, 2015
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    Address: Chennai, Tamil Nadu

    I have recharged for Rs.26/- on 15.04.2015 around 3.55 PM. My order reference number is MO[protected] and shows as successful one. I have received the receipt for the same subsequently. But i didn't received the recharged message from my service provider (IDEA). So I contact with IDEA customer care, they told that we have not received the said amount and also told that ask with your merchant. I req u pls recharge the same (or) refund my amount of Rs.26/- to me at the earliest for my further process.
    +1 photos
    JustRechargeIt customer support has been notified about the posted complaint.
    Dear Ramesh, ,


    Thank you for contacting with JustRechargeIt.com


    Your transaction is showing Successful at our end. We are forwarding your request to the respective service provider to give us the exact status of your transaction. Please give us some time to investigate this and update you accordingly. However you can check JRI Card balance after 24hours.


    If your transaction is unsuccessful, rest assured money debited from your account will be credited into your JRI Card and you will be able to utilize the same for another recharge.

    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

    With Best Regards
    Customer Support Team
    JustRechargeIt.com

    wrong recharge refund

    dear sir my service is Tata sky but worng recharges pls refufuned my amount in my account
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      J
      Josemon veliyath
      from Kotamangalam, Kerala
      Apr 5, 2015
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      Address: Ernakulam, Kerala

      sir, I'm Josemon antony i was recharge my reliance dish tv on 02/04/15 for 350. The transaction is successfully done and i got the confirmation message for ccavenue but my dish recharge is still not done. Order no: DO[protected] DISH NO:[protected] still they show message payment Unsuccessfull. so kindly take necessary action about my problem. Thank you
      +3 photos
      JustRechargeIt customer support has been notified about the posted complaint.
      After 3 day justrechargeit didn't see my complaint

      Recharge issue - Comment #2138394 - Image #0
      Recharge issue - Comment #2138394 - Image #1
      Recharge issue - Comment #2138394 - Image #2
      Dear Josemon,

      We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

      Regards,
      Reliance Communications
      Dear Josemon, ,


      We regret to inform you that the below mentioned transaction is failed as confirmed from the operator.


      Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.


      If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.


      With Best Regards

      Customer Support Team

      JustRechargeIt.com

      RECHARGE NOT SUCCEED BUT AMOUNT DEBITED

      I HAVE TRY TO RECHARGE MY MOBILE NO.[protected] (TATA DOCOMO) FOR AN AMOUNT OF RS.200. ON 06.1.2015 \. AMOUNT DEBITED IN MY ACCOUNT BUT RECHARGE NOT SUCEED TILL NOW
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        G
        gauravtab1
        from Dibrugarh, Assam
        Mar 24, 2015
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        Address: Faridabad, Haryana

        i add rs 10 from cash card ie oxicash money debited from my cash card but not receive in just recharge it..i complaint 2 times but no response from site..i join the site on 24 march, 2015 ..i tried again to add and rs 10 debited but not credited in justrechargeit site fake site...just showing payment in progress from 9 hours...i want justice..
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          SonuG97
          from Sultanpur, Madhya Pradesh
          Mar 14, 2015
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          Address: Raisen, Madhya Pradesh

          I had recharged my sun direct DTH [protected] with INR 1150 on Thursday, February 12, 2015 7:29 PM. Though the transaction was successful recharge was not done. I had complained to the customer care service DTH and they agreed that the transaction was successful but till now no action has been taken for this issue. Neither the SUN DIRECT DTH was recharged nor got the refund. Please look into this. Order ID : DO[protected] Regards, SONU GOUR...
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            SonuG97
            from Sultanpur, Madhya Pradesh
            Mar 13, 2015
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            Address: Raisen, Madhya Pradesh

            I had recharged my sun direct DTH [protected] with INR 1150 on Thursday, February 12, 2015 7:29 PM. Though the transaction was successful recharge was not done. I had complained to the customer care service DTH and they agreed that the transaction was successful but till now no action has been taken for this issue. Neither the SUN DIRECT DTH was recharged nor got the refund. Please look into this. Order ID : DO[protected] Regards, SONU GOUR
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            JustRechargeIt customer support has been notified about the posted complaint.
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              SonuG97
              from Sultanpur, Madhya Pradesh
              Mar 13, 2015
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              Address: Raisen, Madhya Pradesh

              I had recharged my sun direct DTH [protected] with INR1150 on Thursday, February 12, 2015 7:29 PM . Though the transaction was successful recharge was not done. I had complained to the customer care service DTH and they agreed that the transaction was successful but till now no action has been taken for this issue. Neither the SUN DIRECT DTH was recharged nor i got the refund. Please look into this. Order ID : DO[protected] Regards, SONU GOUR
              +1 photos
              JustRechargeIt customer support has been notified about the posted complaint.
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                P
                pradhan ajay
                from Ahmedabad, Gujarat
                Feb 4, 2015
                Resolved
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                Resolved

                Address: Raigarh, Chhattisgarh

                Dear sir, I have recharged with Rs. 100/- on 01.02.2015 to my Air Tel no. [protected] Order No. MO[protected]. The same amount was debited to my account but recharge amount was not credited to my mobile. Hence I request you to verify your records and recredit the same immediately... and in your website transaction history show that (payment in process. There seems to be a technical delay. Please do not recharge again till you don’t get a confirmed status on your transaction. We appreciate your patience)...
                Complaint marked as Resolved 
                Verified Support
                Mar 10, 2015
                JustRechargeIt Customer Care's response
                Dear Sir,

                Thank you for contacting JustRechargeIt.com

                We regret to inform you that the below mentioned transaction is failed as confirmed from the operator. However, money debited from your account was added into your JRI Card which has been utilized for the order numbers MO[protected] and MO[protected].

                If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                Warm Regards
                Customer Support Team
                JustRechargeIt.com
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                  A
                  Ashok Kumar83
                  from Palghat, Kerala
                  Feb 2, 2015
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu

                  Dear sir, I have recharged with Rs. 149/- on 31.01.2015 to my Tata docomo no. [protected] Order No. MO[protected]. The same amount was debited to my account but recharge amount was not credited to my mobile. Hence I request you to verify your records and recredit the same immediately... and in your website transaction history show that (payment in process. There seems to be a technical delay. Please do not recharge again till you don’t get a confirmed status on your transaction. We appreciate your patience)
                  +1 photos
                  Complaint marked as Resolved 
                  JustRechargeIt customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 10, 2015
                  JustRechargeIt Customer Care's response
                  Dear Ashok,

                  Thank you for contacting JustRechargeIt.com

                  We regret to inform you that the below mentioned transaction is failed as confirmed from the operator. However, money debited from your account was added into your JRI Card which has been utilized for the order number MO[protected].

                  If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                  Warm Regards
                  Customer Support Team
                  JustRechargeIt.com

                  Transaction successful but no recharge

                  Transaction successful but no recharge no dated 24 oct14 order no MN [protected] Ref no-[protected] amount of Rs-67 please refund my amount on my JRI a/c
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                    S
                    Susmita Ghadei
                    from Burla, Odisha
                    Jan 20, 2015
                    Resolved
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                    Address: Koraput, Odisha

                    yesterdat at:2:58p.m. for charging reliance mobile no [protected] attempt was made through justrechageit.com website.but money is deducted from account but above reliance mobile no [protected] not recharged till now.request early compliace. thanks
                    Complaint marked as Resolved 
                    JustRechargeIt customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 10, 2015
                    JustRechargeIt Customer Care's response
                    Dear Susmita,

                    Thank you for contacting JustRechargeIt.com

                    We regret to inform you that the below mentioned transaction is failed as confirmed from the operator. However, money debited from your account was added into your JRI Card which has been utilized for the order number MO[protected].

                    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                    Warm Regards
                    Customer Support Team
                    JustRechargeIt.com
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                      P
                      putti25
                      from Bengaluru, Karnataka
                      Jan 6, 2015
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      i had recharged my phone BSNL - [protected] with INR 251 on December 12th. Though the transaction was successful recharge was not done. I had complained to the customer care service and they agreed that the transaction was successful but till now no action has been taken for this issue. Neither the phone was recharged nor i got the refund. Please look into this. Order number: BS06342012C4 Regards, Shwetha
                      Complaint marked as Resolved 
                      JustRechargeIt customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2015
                      JustRechargeIt Customer Care's response
                      Dear Sir/Madam,

                      Thank you for contacting JustRechargeIt.com

                      Please note the order number provided does not belong to our website. Kindly check and reconfirm

                      If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.


                      Warm Regards

                      Customer Support Team

                      JustRechargeIt.com
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                        V
                        vikramaditya sisodiya
                        from Delhi, Delhi
                        Nov 3, 2014
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        I have done the transaction through your url --- justrechargeit.com for tata sky but still my Tata sky is deactive Subscribe id is [protected] (Mr Rajkumar) 300RS recharge on 01/11/2014 By credit card so please suggest me when i'll get my money back because i spoke to tata sky representative, he said you have to recharge again because in my ac no transaction is showing .According to him they are not responsible for any third party Like (JustRechargeit.com) transaction so please solve this issue . Thank you
                        +1 photos
                        Complaint marked as Resolved 
                        JustRechargeIt customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 12, 2015
                        JustRechargeIt Customer Care's response
                        Dear Sir/Madam,

                        Thank you for contacting JustRechargeIt.com

                        We regret to inform you that the below mentioned transaction is failed as confirmed from the operator.

                        Money debited from your account has already been refunded to your account.

                        If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.


                        Warm Regards

                        Customer Support Team

                        JustRechargeIt.com

                        REFUND MONEY

                        DEAR SIR, ORDER DETAILS ORDER NO:DN[protected] ID : [protected] SERVICE: SUN DIRECT RECHARGE AMOUNT: 560/- PLEASE REFUND THIS AMOUNT LAISA KURIAKOSE
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                          C
                          centkrishna
                          from Bengaluru, Karnataka
                          Nov 2, 2014
                          Resolved
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                          Resolved

                          Address: Krishna, Andhra Pradesh

                          Dear Sir, Yesterdayi have recharged Tata sky with amount of Rs. 445 through net banking.and my SB account is also debited but not credited in the Tata sky account.. it showing transaction is successful. No amounted added to my Tata sky account. Please do the needful at the earliest...
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          JustRechargeIt customer support has been notified about the posted complaint.
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                            U
                            Udayakumar Kumar
                            from Kolkata, West Bengal
                            Oct 30, 2014
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                            Address: Mysore, Karnataka

                            Dear Sir, I have recharged with Rs. 550/- on 18/10/2014 to my BSNL mobile No [protected]. Order No. MN[protected]. The same amount was debited to my account but currency was not credited to my mobile nor recredited to my account. Hence I request you to verify your records and recredit the same immediately
                            JustRechargeIt customer support has been notified about the posted complaint.

                            lost amount of Rs.113 from JRI card

                            I lost an amount of Rs.113 from JRI card of Justrechageit, without using. How can I get back the money, please give a solution for this problem.
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                              H
                              hsnegi
                              from Kolkata, West Bengal
                              Oct 19, 2014
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                              Address: Dehradun, Uttarakhand

                              My mobile no is [protected] yesterday i recharged my mobile by Rs 100 the amount has been debited to my account but recharge amount not credited to my aforesaid no neither the amount has been received in the JRI balance nor it is reversed back in my bank account Pls do the needful Regards Hari Singh Negi
                              JustRechargeIt customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
                              Dear Customer,

                              We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
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                                H
                                hamid1649
                                from Noida, Uttar Pradesh
                                Oct 17, 2014
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                below is trail mail of my complaint, they didnt reversed the ammount from incorrect vc to correct vc. Dear Hammad, As per the terms and conditions reversal was not possible hence swapping had been successfully processed, amount was transferred to correct VC number on 13/10/2014. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. Best Regards Customer Support Team JustRechargeIt.com Download Free JustRechargeIt Mobile App on iOS and Android Devices. Visit m.JustRechargeIt.com on your mobile browser. From: Hammad Alam [mailto:Hammad.[protected]@maxbupa.com] Sent: Saturday, October 11, 2014 9:02 AM To: [protected]@justrechargeit.com Cc: hammad.[protected]@gmail.com Subject: Wrong DTH recharged DN[protected] Dear Team, Please find the below print screen where I have recharged my DTH via Netbanking but recharge was made on wrong(incorrect) VC No [protected] instead of [protected]. I would request you to stop this transaction or cancel this recharge as it is not belongs to me. Please call me on [protected] Order No - DN[protected] Amount – 700/- With Regards, HAMMAD ALAM | Customer Service Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. This message has been scanned for malware and Virus. Oxigen Services made the following annotations. "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." Oxigen Services made the following annotations. "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." Click here to report this email as spam.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                JustRechargeIt customer support has been notified about the posted complaint.
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                                  A
                                  as3049135
                                  from Haridwar, Uttarakhand
                                  Sep 11, 2014
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  Hi My name is Ashish Mohan .As I already discuss to you with the order number MN[protected] shows successful recharged. But still I am not getting my recharge at my number. I already sent you mail behalf of this recharge But your team reply me as shown below.be confirm me either my number is recharge or not because my lots of work pending due to your mistake. I am unable to understand to this that when my a/c had been debited then why number is not recharge. I sent you two mail regarding this .If your team is not working properly reply me .I can choose another way for this claim amt. Reply me either call me or mail me .I mention my number .And I give you screen short which is generated by your paying (www.justrechargeit.com)site . Thanks & Regards, Amit [protected]
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 15, 2014
                                  JustRechargeIt Customer Care's response
                                  Dear Ashish,

                                  Thank you for contacting JustRechargeIt.com

                                  Your Recharge is Successful!!!

                                  As per our record you have got the successful Top-up as given below.

                                  Mobile/DTH/Data Card Number : [protected]
                                  Service Name : Mobile
                                  Service Provider Name : BSNL
                                  Location Name : Uttar Pradesh (East)
                                  Order Number : MN[protected]
                                  Customer : karan
                                  Transaction Amount : 251.00

                                  In order to know what plans and benefits you have received for the above mentioned transaction, please contact your respective service provider on the customer support lines for details. Please provide this operator transaction id for reference:: [protected].

                                  In case if you have not received the recharge kindly provide us the mail confirmation from service provider stating there is no recharge on mobile number [protected] for Rs.251.00 on Aug 28 2014.

                                  If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                                  Warm Regards
                                  Customer Support Team
                                  JustRechargeIt.com
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                                    S
                                    Shatrughan Singh Raghuwanshi
                                    from Indore, Madhya Pradesh
                                    Sep 7, 2014
                                    Resolved
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                                    Resolved

                                    Address: Bhopal, Madhya Pradesh

                                    On 5th Sep 2014, i had recharge my mobile number with Rs.561/- transaction has success but my number was not recharge, my transaction no is MN[protected] therefore they should refund my amount, but still today no refund and no support from customer side kindly help me and resolve the issue as soon as Regards Shatrughan [protected]
                                    Complaint marked as Resolved 
                                    JustRechargeIt customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2014
                                    JustRechargeIt Customer Care's response
                                    Dear Shatrughan,

                                    We regret to inform you that the below mentioned transaction is failed as confirmed from the operator. Money debited from your account was added into your JRI Card which has been utilized for successful recharges. For more clarification please visit your JRI card panel.

                                    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                                    Warm Regards
                                    Customer Support Team
                                    JustRechargeIt.com
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                                      H
                                      harilal mistry
                                      from Surgana, Maharashtra
                                      Aug 30, 2014
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                                      I have recharged with rs 400/- for Tatasky DTH through SBI dedit card details are-- customer id [protected] service provider name Tatasky location gujarat order no DN [protected] customer name Harilal Mistry date 21/08/2014
                                      JustRechargeIt customer support has been notified about the posted complaint.

                                      Your customer care debited 8000 Rs my account

                                      By asking me my secure code no & my debit card no of sbi Akluj for returning the 57 Rs . He debited 8000 Rs from my account [protected]. Please send my money back or ready for jail.
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                                        K
                                        krishnavalsa
                                        from Kollam, Kerala
                                        Aug 21, 2014
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                                        Address: Kollam, Kerala

                                        While recharging mobile (no: [protected]) through justrechargeit an amount of Rs.150/- debited from my account and transaction no IGY4506963 ON 21/08/14 at 08:39:58 but not credited on mobile account nor in JRI account.. Kindly see the matter and necessary steps to be taken for early crediting the amount in mobile or in JRI account. KRISHNAKUMAR [protected]
                                        JustRechargeIt customer support has been notified about the posted complaint.

                                        blocking of my email id and password

                                        sir my email id and password has been blocked so please open my pass word and give to login my email id is anandkumar002.[protected]@gmail.com
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