JustRechargeIt Complaints & Reviews

Address: Raipur, Chhattisgarh

Hello sir/madam
I have recharged my prepaid mobile number for rs. 149.00 on 04/10/18 customer id no [protected], order no. Mr[protected] the amount deducted from my sbi account no. But recharge was unsuccessful. So i have reqested to refund the amount. Please kindly refund the aforsaid amount at earliest in my account.
Thank you.

Tuleshwer sahu
Service provider name - mobile prepaid jio
Order no. -04-oct-2018 9:20ammr[protected] 149.00 recharge unsuccessful

Amoun - 149.00...

JustRechargeIt customer support has been notified about the posted complaint.

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T

TULESH SAHU

from Ranchi, Jharkhand

Nov 6, 2018

I have recharged by just recharge it 04-Oct-2018 9:20AM MR[protected] Mobile [protected] 149.00 Recharge Unsuccessful but amount debited my account. And my amount has not returned yet. please refund my amount.

Reason: [protected] FAILURE 474046.[protected] FAILED_BY_OPERATOR

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A

Abid Sajad

from Ranchi, Jharkhand

Dec 18, 2018

Sir,
Today on[protected], I recharged my dish TV account [protected] under justrecharge wallet id:[protected] but the same has not matured by now.kindly, address this issue

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Abid Sajad's reply, Nov 30, 2018

Please look into the matter

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My name is vasant g kadam,
My subscriber id is-[protected]
Order number-dr[protected]
Date - 7th oct 2018
Time of recharge 1:35pm
Amount 1815
Dear sir, im regular customer o[censored]sing your sevice.. Just rechrge it was really working good for online bill payments. But i m very sad to inform you that i have recharge my tata sky account, on the subscriber id as mentioned above, the money has been deducted...

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I paid in niki for a jio no but after recharge it shows successful in niki but i don't get any recharge in my number... I call to jio they tell me that we don't have any recharge request... But niki tell that your recharge is successful... The recharge done by jri (Just recharge it), i drop a mail to them too.. Kindly get my recharge soon other wise provide my refund to my account.. As soon as possible..

+1 photos

Dec 2, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

JustRechargeIt Customer Care's response Dear Sir/Madam,

Please note that the transaction for the order number: MRC[protected] is successful.

If you have any query related to your recharge then kindly contact to your respective service provider using this transaction reference number: BR0001E73116.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We Appreciate the opportunity to assist you.

With Regards,
Customer Support Team
JustRechargeIt.com

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Address: Pune, Maharashtra

Website: Just recharge it

Your transaction details are as follows:
Trans id: vr[protected]
V. C no: [protected]
Amount: 1110.00
Date-time: jul 10 2018 4:58pm
Status: recharge unsuccessful

Refer to you mails received from last week refund is in process but till date refund not received.
I am disappointed your service.
Pl. Look in to the matter sincerely, i hope received positive result from you.

Regards,
Rajadhree
[protected]

JustRechargeIt customer support has been notified about the posted complaint.

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B

Bijay Kumar Bansal

from Darjiling, West Bengal

Aug 29, 2018

I recharge on 10th of august 2018 of rs 319 order no MR[protected] IN MOBILE NO [protected]

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Website: justrechargeit.com

My vc number is - [protected]
I had recharged my dishtv account on 3/7/18 at 8:03 pm using justrechargeit.com. I had recharged an amount of rs.
312/-.
The transaction id for the recharge was - vr[protected]. The amount was
Debited from my federal bank account but was not added to my dishtv
Account.
I request you to kindly look into the matter and ensure that i get my
Money
Back.
Thanks
Rituparna bhaduri

Aug 5, 2021

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

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Federal Bank Customer Care

from Delhi, Delhi

Jul 29, 2018

Hi Rituparna Bhaduri,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (15738) in the subject line so that our team can assist you.

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I have used the app on the night of 26th july for recharge my vodafone no. For the three to four times, it was unsuccessful showing some error have occurred.. On the very next time, when i again tried, and the amount of 119 rs (As per my plan which i have entered) deducted from my account and no recharge occur.. After an hour i saw, it got added in my jri account.. Then i try to recharge again with that.. And the recharge successfull notification popup.. Even amount deducted from jri account... And it is almost 32 hours till now, my no. Is still not recharged..
My order no is mr[protected].. Either recharge my no. Or refund it immediately. I m using the app from 2 years, and it my worst experience till date

JustRechargeIt customer support has been notified about the posted complaint.

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T

thamizhmanalan m v

from Bengaluru, Karnataka

Aug 7, 2018

Recharge done yesterday 01/08/2018
But not successful. Amount debited to my account. Smart card no: [protected] of SUN DIRECT. Your action required. Thank you.

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R

Ronit Ajay

from Hojai, Assam

Aug 15, 2018

Sir on dated 7/8/18 and on 10/8/18 l have recharge total 200 (100 per date) of Tata Sky dish TV bearing VC No.[protected] but dish TV was not recharged on that particular date whereas amount has been deducted from my account. So please look into the matter and prompt action in this regard is expected. Regards Ronit Sill, M/No.[protected]

Reply

Tata Sky Customer Care's response, Aug 16, 2018

Hi, we are here to help you. Please share your RMN/Subscriber ID for further assistance.

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Address: New Delhi, Delhi, 110096

Website: Just Rechare It

My name is prem kumar,

Ref : sun direct dth no. [protected]

Regd. Mobile number is - [protected]

Alternative number is - [protected]

I am sorry to say that yesterday i. E. 23rd july, i have recharged my account id for rs.169/- through just recharge it but still it is not updated my account.

Your intervention in this matter shall be highly appreciated.

Thanks & regards,
Prem kumar

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Yesterday i recharged my dish tv with 1003rs on niki. Ai app.
My money got deducted and on niki app shows recharge success done by jri but dish tv customer care says they didn't received any payment.
I call two times they told me to ask niki or jri customer support executive but niki is replying on my issue
I'm totally frustrated, i wanna go for legal action against niki and jri...
Kindly solve my issue...

+1 photos

JustRechargeIt customer support has been notified about the posted complaint.

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DishTV Customer Care

from Delhi, Delhi

Jul 5, 2018

Dear Customer (Kashfy),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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C

Customer Support - Niki.ai

from Bengaluru, Karnataka

Jul 6, 2018

Hello,

This DTH recharge failed on reconciliation at the partner's end and we have already processed the refund back to your Amazon Pay account. The Ref ID for the refund is P[protected]R016737.

Hope this helps. Feel free to write to us at [protected]@niki.ai for any help that you might need.

Cheers
Chandy
Team Niki

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DishTV Customer Care

from Delhi, Delhi

Jul 13, 2018

Dear Customer (Kashfy),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Chennai, Tamil Nadu, 600040

Website: www,justrechargeit.in

Sir, i'm regular customer o[censored]sing your service... Just recharge it was really working good for online bill payments. But i'm very sad to inform you that from past 3 to 4 times i have come across with fraud activities. Recently on 30/06/18 i recharged rs. 148/- to vodafone number and rs.199/- to vodafone number on 30//18. Amount has been deducted from the account but failed to get recharge. Kindly look into the issues and refund the complete amount at the earliest.my number [protected]

Aug 4, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

JustRechargeIt Customer Care's response Dear Solomonraja,

Thank you for contacting JustRechargeIt.com

Can you please provide us the Order Numbers of your transaction so that we can give you exact status of your transaction?

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history .

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

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Sir/madam,
I have recharged my dishtv (Vc no. [protected]) through internet banking with rs 324/- on 04/06/2018 at 10:08pm. But the transaction status is failed but my saving bank account has deducted with rs324/-. There was an email from dishtv regarding failed transaction detail and transaction details are as follows:
Trans id: vr[protected]
V. C no: [protected]
Amount: 324.00
Date-time: jun 4 2018 10:08pm
Status: recharge unsuccessful. Dishtv customer care has written in email that "amount will be refunded within 7days, process has been initiated by justrechargeit.com" but today is 7th day still no credit information received. Kindly resolve the problem and refund the amount. Thankyou

Aug 4, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

JustRechargeIt Customer Care's response Dear Shreya,

Thank you for using JustRechargeIt.com.

We regret to inform you that the below mentioned transaction has failed as confirmed from the operator end. Money charged to your account has been refunded. You shall receive the same within 5/7 business working days.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
JustRechargeIt.com

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Address: Pune, Maharashtra, 411040

Ear sir i'm very sad to inform you that from past 3 to 4 times i have come across with fraud activities. Recently on 26/5/18 i recharged rs. 255- to tata photon number and rs255/- to tata photon number on 26/5/18. Amount has been deducted from the account but failed to get recharge. Kindly look into the issues and refund the complete amount at the earliest.

Jun 29, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

JustRechargeIt Customer Care's response Dear Sandhya,

Thank you for getting in touch with JustRechargeIt.com

We regret to inform you that the below mentioned transaction is failed. Money charged to your account has been added into your JRI Card. You can utilize this money to recharge again.

Money charged to your account has been refunded to you and the same shall reflect in your account in 5 to 7 business working days.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Best Regards
Customer Support Team
JustRechargeIt.com

Download Free JustRechargeIt Mobile App on iOS and Android Devices.

Visit m.JustRechargeIt.com on your mobile browser.

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Address: 570023

Dear sir, i'm regular customer o[censored]sing your service... Just recharge it was really working good for online bill payments. But i'm very sad to inform you that from past 3 to 4 times i have come across with fraud activities. Recently on 12/5/18 i recharged rs. 148/- to tata docomo number and rs.509/- to vodafone number on 18/5/18. Amount has been deducted from the account but failed to get recharge. Kindly look into the issues and refund the complete amount at the earliest.

Warm wishes,
Dr. Kavitha ks

Jun 18, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

JustRechargeIt Customer Care's response Dear Kavitha,

Thank you for getting in touch with JustRechargeIt.com

We regret to inform you that your recharge against order number MR[protected] has failed due to technical error at the service provider’s end. The problem is resolved now and if you wish to recharge your desired service, kindly login to your account and recharge again at your convenient time. We apologize for the inconvenience.

Money charged to your account is safe in your JRI Card. You can utilize this money to recharge again. Please cross check the top-up amount before recharging so that your transaction doesn’t fail.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Best Regards
Customer Support Team
JustRechargeIt.com

Download Free JustRechargeIt Mobile App on iOS and Android Devices.

Visit m.JustRechargeIt.com on your mobile browser.

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K

Kuttydarz

from Bengaluru, Karnataka

May 22, 2018

DR[protected], this my order number .I asked for refund the money on 15 May still now I didn't got Amy reply from Jri, and now it is 7 day, how fraud this just recharge it services, even I didn't got reply from then it's n it a 100 or 200 I paid 1799 rupees, we know the value of money, by evening I want my money in my account .

regarding amount to be refund - Comment #3105166 - Image #0

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S

Swapan Kumar Gupta

from Kolkata, West Bengal

May 30, 2018

I had processed a payment for my Tata Sky for Rs 2000 through my Standard Chartered Bank Credit Card today vide Order No MR[protected] dated 24 May 18 however same was regretted by JRI Card Panel. It is therefore requested that my amount of Rs 2000 be refunded to my bank earliest.
Swapan Kumar Gupta
Mob No [protected]

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Address: Pune, Maharashtra, 411027

Website: www.justrechargeit.com

I did transactions of rs 2085 to dishtv via tez app.
Flow of transaction was -
Tez ccavenues justrechargeit.com dishtv

The issue is, tez and ccavenues have confirmed that the trnx is processed from their end. Still awaiting the response from justrechargeit.com.
Have contacted justrechargeit.com via email but didn't receive the response.

Also, there is no helpline number to talk to justrechargeit.com personally.

Aug 4, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

JustRechargeIt Customer Care's response Dear Rahul,

Thank you for contacting JustRechargeIt.com.

We would like to inform you that your recharge for order number VR[protected] (VC number [protected]) has been successfully processed. For any additional queries on the recharge, kindly get in touch with DISH TV using the reference ID UR01/05/18RI[protected].

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards
Customer Support Team
JustRechargeIt.com

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Address: Mumbai City, Maharashtra

Website: justrechargeit.com

I paid for new dth connection but the fund was deducted and diverted to recharging dth account of another customer.

I need full refund of my money along with apology letter from ceo of this company.

This company is fraud which has hardcoded vc number whenever you try to purchase new dth connection from dish tv.

This site should be banned to provide any service in india due to this fraud transactions.

I would appreciate to have a customer care or helpdesk number from this portal as well as any communication to customer whenever any transaction is completed through its portal.

Lk india

Aug 4, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

JustRechargeIt Customer Care's response Dear Sir/madam,

Thank you for contacting JustRechargeIt.com

Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history as illustrated below.

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

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DishTV Customer Care

from Delhi, Delhi

May 7, 2018

Dear Customer (LK India),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your contact number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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S

Sunildiksha

from Delhi, Delhi

May 25, 2018

Amount rs 1254 debited by bank but payment not received by dishtv merchant while transaction done through just recharge it & seq no.[protected] & why is it happen explain reason & short out these problem as soon as possible

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Hello sir,
I have recharged my dishtv for rs. 699 on 30/04/18. The amount deducted from my sbi account but recharge was failed. Today almost 2 days are gone. So i have requested to refund the amount. Please kindly refund the aforesaid amount at earliest in my account.

Service provider name - dishtv
Customer name - kamleshwar singh
Purchased value - 699

Aug 4, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

JustRechargeIt Customer Care's response Dear Kamleshwar,

Thank you for contacting JustRechargeIt.com

Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history as illustrated below.

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

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DishTV Customer Care

from Delhi, Delhi

May 3, 2018

Dear Kamleshwar Singh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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DishTV Customer Care

from Delhi, Delhi

May 11, 2018

Dear Kamleshwar Singh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Website: Justrechargeit

Hello sir,
I have recharged my tatasky dth for rs. 2189.00 on 20/04/18, customer id no. Is [protected] order no dr[protected]. The amount deducted from my pnb account but rechare was failed. Today almost 10 days are gone. So i have requested to refund the amount. Please kindly refund the aforesaid amount at earliest in my account.

Sub. Id - [protected]
Service provider name - tata sky
Order no. - dr[protected]
Customer name - bhanu priya
Purchased value - 2189.00

Aug 4, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

JustRechargeIt Customer Care's response Dear Bhanupriya,

Thank you for contacting JustRechargeIt.com

We regret to inform you that the below mentioned transaction is failed as confirmed from the service provider end. Money debited from your account has been refunded to your bank account on On 04/20/18 7:31:02.

We would request you to please get in touch with your respective bank for your refund. If still not refunded then kindly provide us a screen shot of your bank statement from the date of transaction till date outlining the charges in favor of "CCAvenue" or "Avenues India Ltd" so that we can escalate the same to our payment processing company CCAvenue

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
JustRechargeIt.com

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Website: Justrechargeit

Hello sir,
I have recharged my tatasky dish tv for rs. 2189.00 on 20/04/18 customer id no [protected], order no. Dr[protected]. The amount deducted from my pnb bank account but recharge was failed. So i have reqested to refund the amount. Please kindly refund the aforsaid amount at earliest in my account.
Thank you.

Bhanu priya
Service provider name - tata sky
Customer aid no. - [protected]
Order no. - dr[protected]
Amoun5 - 2189.00

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Address: Kolkata, West Bengal, 700027

My order id is a2e[protected] i have recharge through nikki app they give me this order id. My balance is deducted but recharge of my tatasky id [protected] is not sucees. So please solve this issue ither recharge it aur refund my balance. Just rechrge it is recharge provider of nikki app. So they are fully responsible for this order id. So please contact just rechrge it and nikki app and provide my order id a2e[protected]. And solve my issue. Thanks

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Address: 208001

Actually i have recharged my reliance jio mobile phone on 02.04.2018 fro rs. 399 through my rupay card account and such amount was also deducted from my saving account but my reliance jio phone had been recharged with such amount yet. If recharge my jio phone (No-[protected]) with such an amount. Other wise i will go for legal action because i m an advocate. (My contact no. Is [protected]

Aug 4, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Apr 04, 2018

Updated by afroz424459 my Reliance JIO phone is not recharged with the same amount till today please refund my amount or recharged by JIO phone

Verified Support

Jul 04, 2018

JustRechargeIt Customer Care's response Dear Afroz,

Thank you for contacting JustRechargeIt.com

We regret to inform you that the below mentioned transaction is failed as confirmed from the service provider end. Money debited from your account has been refunded to your bank account on 06/26/18 8:30:40 .

We would request you to please get in touch with your respective bank for your refund. If still not refunded then kindly provide us a screen shot of your bank statement from the date of transaction till date outlining the charges in favor of "CCAvenue" or "Avenues India Ltd" so that we can escalate the same to our payment processing company CCAvenue

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
JustRechargeIt.com

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S

supriya manjare

from Chennai, Tamil Nadu

Apr 23, 2018

I was recharging from dishtv website.. my money got debited but payment was failure. so when will I get my money back.. when I saw transaction details it got justrecharge transaction number so i m writing to you.. I wrote this to dishtv as well my concern is when will I get my money back

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Address: Pune, Maharashtra, 412307

Website: www.justrechargeit.com

My icici bank account was debited via transaction id: bil/[protected] via just recharge it payment gateway when i tried making my payment on 1st feb 2018 for my dish tv vc no: [protected]. Its been 4 days, there is no traces of where my money is. Dish tv doesn't have it.

My contact number is [protected]. I need some one to get back to me as this amounts to deficiency of services on your part and since there is no customer care that i can contact, its very frustrating to keep chasing and writing these all complaints and funniest part is your complaint form indicates that if my complaint is shorter in content then its very unlikely to get resolved.

Do it before its late for you and i take help of law to resolve the issue.

Mar 8, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2018

JustRechargeIt Customer Care's response Dear Sir,

Thank you for getting in touch with JustRechargeIt.com

We request you to provide us the Order Number of your transaction so that we can give you exact status of your transaction and help you in resolving this issue.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Regards
Customer Support Team
JustRechargeIt.com

JustRechargeIt Complaints & Reviews

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JustRechargeIt reviews & complaints page 2

refund amount

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jri - recharge not credited

fraud with me.

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refund not received (waiting from last 20 days)

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dth recharge not credited

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recharge is showing successfully on the app,amount deducted from my account but my phone is still not recharged since 26th july

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recharge successful but amount not credited to dth account

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niki.ai dth recharge deducted my money

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very worst service

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bank account debited but transaction was failed

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please refund amount

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regarding amount to be refund

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payment unsuccessful - order no. - vr00004024778 transaction id - 107364048082

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payment for new dth connection diverted to another customer

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regarding dish tv recharge

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refund the amount rs. 2189.00

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refund the amount

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balance deducted but service not get

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amount paid but not credited to my reliance jio phone

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payment debited from bank account via just recharge it payment gateway however never got credited to my dth operator

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