Claimed

JustRechargeIt Complaints & Reviews

3.5
Updated: Nov 2, 2021
Complaints 157
Resolved
105
Unresolved
52
Contacts

File a complaint to JustRechargeIt

Having problems with JustRechargeIt?

File a complaint and get it resolved by JustRechargeIt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

JustRechargeIt reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
ManasRaju
from Pune, Maharashtra
May 12, 2016
Resolved
Report
Copy
Resolved

Address: 721401
Website: JustRechargeIt

Hi,
I have done a recharge of an amount- 375/- on 11.05.2016 vide mob no- [protected] by virtue of that recharge it should be BSNL to BSNL local unlimited free for 27 days. How ever the same hasn't happen instead of that I have got 324/- talk time. Where i am not getting the free talk time for BSNL. Ultimately my purpose has not been resolve.

Rechg amount- 375/-
Rechg on- 11.05.2016
Rechg mob no- [protected]
Ref no- MP[protected]

Please help.

Regards
Manas Kumar Mohanty
Mob no- [protected]
Jun 12, 2016
Complaint marked as Resolved 
JustRechargeIt customer support has been notified about the posted complaint.
Verified Support
May 12, 2016
JustRechargeIt Customer Care's response
Dear Manas, Thank you for contacting JustRechargeIt.com For your information we would like to share that to recharge for special benefits you have to select the option as Special Recharge but as per our record you have selected the option as Top-up because of which you received talk time. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. Warm Regards Customer Support Team JustRechargeIt.com

JustRechargeIt — Did not recieve the recharge amount of order no. MO00036699237

It is showing the recharge is sucessful but till now i did not recieve the recharge amount of 200 on my airtel kolkata no. [protected] by the order no. MO[protected] on 03/10/2015
JustRechargeIt Customer Care's response, Jul 8, 2016
Verified Support
Dear Avisikta,

This is with regards to you mail below.

As checked the below given Order Number was failed transaction and your bank account has not been charged for the same. In case your bank account has been charged for Rs.250/-, then kindly provide us a screen shot of your bank statement outlining the charges in favor of "CCAvenue" or "Avenues India Ltd" so that we can escalate the same to our payment processing company CCAvenue

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

JustRechargeIt — Dedicated my money

Plz refund my money on my sbi account will be dedicated to the jri on dated 09 / 8 / 15. Time 5 : 10 am ref number IIG0AMOCJA9 plz refund my money on my sbi account your most kind ness if you are looking for my complaint sinserly
JustRechargeIt Customer Care's response, Jul 8, 2016
Verified Support
Dear Athar,

Thank you for contacting JustRechargeIt.com

Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history .

Please copy your transactions Order Number and send us on [email protected] we shall update you the status of your transaction at earliest.

If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

JustRechargeIt — Recharge of Tata photon Plus not successful

I had recharged my Tata Photon Plus Dongal no.[protected] online on 11/06/2015 at -6:21 p.m. through SBI Credit card but the dongal has not been recharged till date.
JustRechargeIt Customer Care's response, Sep 20, 2016
Verified Support
Dear Shambhu,

Thank you for contacting JustRechargeIt.com

We are Sorry but we could not find your account details in our system based on the information provided by you. Please send us registered e-mail id & mobile number or Order Number of the transaction so that we can help you further.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

MOBILE NO. 9447269499 NOT RECHARGED

I HAVE RECHARGED MY MOBILE NO. [protected] ON[protected] FOR RS.200/- MESSAGE PASSED TO MY MOBILE AS SUCCESSFUL MY BANK ACCOUNT WAS DEBITED BUT NO RECHARGE CAME TO MY MOBILE..
JustRechargeIt Customer Care's response, Jul 8, 2016
Verified Support
Dear Bijuchemmannur,

Thank you for contacting JustRechargeIt.com.

We wish to inform you that the refund has been successfully processed for the Order Number: MN00020642444 . We request you kindly get in touch with the bank using Refund Reference Number IX54365314.

If amount is still not refunded then we request you to provide us a screen shot of your bank statement outlining the charges in favor of "CCAvenue" or "Avenues India Pvt Ltd" so that we can escalate the same to our payment processing company CCAvenue.

If you have any query or suggestions please mark us mail on [email protected] we are always happy to help you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com
Helpful
Found this helpful?
4 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sanjay -BALLIA
    from Mahoba, Uttar Pradesh
    Apr 6, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: Ballia, Uttar Pradesh, 277201
    Website: www.justrechargeit.com

    Hi, I recharged an Telenor mobile number online Recharge with amount of Rs. 40 By-. The payment was( Payment successfu)settled with the bank but I did not receive any amount. Further, same amount was not credited to my account. The Order No. id was MP[protected]. Kindly solve my problem. Thanks and regards, SANJAY SHARMAEmail- [protected]@rediffmail.com Mobile-[protected]...


    Please Request refund my payment--online recharge by netbanking but not recharge in mobile number..

    Recharge Date- 04/04/2016
    time- 03:02pm
    Order No- MP[protected]
    Service Provider Name-- Telenor
    Mobile No- [protected]
    Order Status---Payment Unsuccessful
    Rs-40
    Netbanking--Oriental Bank of commerce
    bank status--payment compalit
    Complaint marked as Resolved 
    JustRechargeIt customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2016
    JustRechargeIt Customer Care's response
    Dear Sanjay, We wish to inform you that Order No MP[protected] is an Unsuccessful Transaction, declined by payment processing company CCAvenue. Since your bank account has been debited for the same, the amount has been credited in your JRI Card.. You can utilize this money to recharge again or refund it to the bank by clicking Refund to Bank tab. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. Warm Regards Customer Support Team JustRechargeIt.com
    08-MayOrder MP[protected]Rs 100.00 mobile recharge deducted from my jri card till my mobile has not been recharge please check it out refund it to my account
    JustRechargeIt Customer Care's response, Sep 20, 2016
    Verified Support
    Dear Ankit,

    Thank you for using JustRechargeIt.com

    We have checked the given Order number and found that your transaction was declined by the service provider because of the “Technical Error”. The issue has been rectified now and you can recharge at your convenient time.

    Money charged to your account has been refunded to you respective bank account.If amount is still not refunded then we request you to provide us a screen shot of your bank statement outlining the charges in favor of "CCAvenue" or "Avenues India Pvt Ltd" so that we can escalate the same to our payment processing company CCAvenue.

    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

    With Warm Regards,
    Customer Support Team
    JustRechargeIt.com

    JustRechargeIt — Recharge unsuccessful amount not yet received

    My reliance big tv recharge on 3.05.14 through jri order no.dn[protected] Rs.300/-order status payment unsuccessful so please refund this amount
    JustRechargeIt Customer Care's response, Sep 20, 2016
    Verified Support
    Dear Wilson,

    This is with regards to you mail below.

    As checked the below given Order Number was failed transaction and your bank account has not been charged for the same. In case your bank account has been charged for Rs.300/-, then kindly provide us a screen shot of your bank statement outlining the charges in favor of "CCAvenue" or "Avenues India Ltd" so that we can escalate the same to our payment processing company CCAvenue

    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

    With Warm Regards,
    Customer Support Team
    www.JustRechargeIt.com

    JustRechargeIt — AMOUNT DEDUCTED BUT RECHARGE NOT YET CREDITED

    I HAVE RECHARGED WITH AN AMOUNT OF RS-151 AGAINST MOB NO-[protected] (BSNL) AGT ORDER NO-MO[protected] DT-22/06/15 BUT STILL THE NUMBER WAS NOT RECHARGED.
    JustRechargeIt Customer Care's response, Sep 20, 2016
    Verified Support
    Dear Vikas,

    Thank you for contacting JustRechargeIt.com

    We regret to inform you that the below mentioned transaction is failed as confirmed from the operator. However, money debited from your account was added into your JRI Card which has been utilized for the order number MO00034125684.

    Please note money topped up voluntarily on your JRI Card cannot be refunded and has to be utilized on recharges. Only money added to your JRI card on unsuccessful transactions can be refunded back to your bank account.

    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

    With Warm Regards,
    Customer Support Team
    JustRechargeIt.com

    My no 9025387478

    My number is not recharged and I didn't get my money back My mobile no [protected] Air tel Amount ₹755 Amount debited through net banking SBI ON 14/09/2014 Kindly do the need full My email I'd [protected]@yahoo.com
    JustRechargeIt Customer Care's response, Sep 20, 2016
    Verified Support
    Dear Rajesh,

    Thank you for contacting JustRechargeIt.com

    We are Sorry but we could not find your account details in our system based on the information provided by you. Please send us registered e-mail id & mobile number or Order Number of the transaction so that we can help you further.
    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

    With Warm Regards,
    Customer Support Team
    www.JustRechargeIt.com
    Helpful
    Found this helpful?
    4 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sami14
      from Delhi, Delhi
      Feb 21, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Ghaziabad, Uttar Pradesh, 201002
      Website: JustRechargeIt

      I reach reacharged my Tata Sky today at 1:30 am however I has not been reacharged no communication has been given to me and 250 rupees has been deducted from my card. Get the Tata Sky recharged or refund me the money. Below are the details
      Subscriber I'd- [protected]
      Order no - DP[protected]
      Amount 250
      Get the recharge done or refund money
      +1 photos
      Complaint marked as Resolved 
      JustRechargeIt customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2016
      JustRechargeIt Customer Care's response
      Dear Sami, We regret to inform you that the below mentioned transaction failed as per confirmation received from the service provider. Money debited from your account has been credited back into your JRI card which can be utilized for further recharges. In case you wish to refund the amount you can visit the JRI Card panel into your My Account section and click on Refund to Bank option. Money debited from your account will be refunded and the same shall reflect in your account in 5 to 7 business working days as per bank procedures. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. Warm Regards Customer Support Team JustRechargeIt.com
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        lucky09
        from Vadodara, Gujarat
        Feb 18, 2016
        Report
        Copy

        Address: Mumbai City, Maharashtra
        Website: justreachargeit.com

        I am lucky I have recharged my Vodafone no yesterday at 23:36 . but I have not got any balance in my phone please resend the amount on my no because 60 rupees have been deducted from my account please recharge it fast
        JustRechargeIt customer support has been notified about the posted complaint.
        Dear Lucky,

        Thank you for contacting JustRechargeIt.com.

        We are Sorry but we could not find your account details in our system based on the information provided by you. Please send us registered e-mail id & mobile number or Order Numberof the transaction so that we can help you further.

        If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

        With Regards
        Customer Support Team
        www.JustRechargeIt.com

        JustRechargeIt.com — Amount deduction

        I am recharge my video con DTH recharge RS = 510 of hdfc cradit card dated on 11.06.2015 but recharge failed. So but not refund my amount =510 till date, pls refund my amount urgently. Contact number = [protected]

        JustRechargeIt — Money deducted recharge not done

        31-MayOrder MO[protected]Rs 151.00 I am nidhi thakur, and did the above recharge but did not received balance and even then money is deducted from my account. I want my money back... Plz refund the same ASAP...

        I have recharged mo but balance is not came - Comment #2408946 - Image #0

        amount not refunded to my account

        Please sir, 2months ago MonEy Not refund It To myaccount ssir.so please Refund my money1500 to My account sir please Move my account number sir [protected].dhivya s selvam v
        Helpful
        Found this helpful?
        4 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vikraman Sathiamurthy
          from Hosur, Tamil Nadu
          Feb 16, 2016
          Report
          Copy

          Address: 609001

          I am recharge my mobile number in justrechargeit that recharge successfull message come but couldn't recharge i am contact to helpdesk of justrechargeit couldn't responsed so friends couldn't recharge justrechargeit
          +1 photos
          JustRechargeIt customer support has been notified about the posted complaint.
          Dear Vikram,

          Thank you for contacting JustRechargeIt.com .

          We regret to inform you that the below mentioned transaction is failed as confirmed from the operator.

          Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.

          If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

          If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

          With Regards
          Customer Support Team
          JustRechargeIt.com

          recharge Not complete but amount debited

          Order no. MN[protected] Mobile No. [protected] Ammount: 139
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Resham Lal
            from Savantvadi, Maharashtra
            Jan 25, 2016
            Report
            Copy

            Address: 495001

            Dear Sir

            This is for your kind information that on 24.01.2016 i have recharged my mobile Rs.111 at 6.00 PM in the Just recharge.com from my SBI net banking account. from my account Rs.111 has been deducted but then i did not get any message that it is recharged in my Vodafone CIM and no balance has come.
            Therefore please resend the my amount and do the needful work.
            Due to this i am getting lot of problems for any cmmunication.

            Ref. of Deducted amount from my SBI amount:[protected]G0BJFMHY5.

            Mob. [protected].
            JustRechargeIt customer support has been notified about the posted complaint.
            Dear Resham,

            Thank you for contacting JustRechargeIt.com.

            Your transaction has failed at the service provider end and we are investigating the exact reason for failure and will update you shortly.

            The general reasons for failure could be:
            a) Connectivity failed between our servers and the service provider servers.
            b) The Mobile number entered by you is incorrect. Kindly check the Mobile number you have entered, the service provider and the circle.
            c) Make sure that the Mobile number entered by you is prepaid number as we do not have Post Paid billing interface.
            d) Amount entered by you is incorrect. Kindly check the correct recharge value and recharge again.

            Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.

            If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

            If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

            With Regards
            Customer Support Team
            JustRechargeIt.com
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Astik Parakh
              from Mumbai, Maharashtra
              Jan 22, 2016
              Report
              Copy

              Address: Ajmer, Rajasthan, 305001
              Website: JustRechargeIt

              I have made two recharge on[protected] of INR 300 and INR 250.My money was deducted from my card but was not credited to my sim balance.I was assured that i will get the balance but it really made my day vulnerable.Please take necessary actions.
              JustRechargeIt customer support has been notified about the posted complaint.
              Dear Astik,

              Thank you for contacting JustRechargeIt.com

              We regret to inform you that your recharge for order number MP[protected] and MP[protected] has failed due to technical error at the service provider end. The problem is resolved now and if you wish to recharge your desired service, kindly login to your account and recharge again at your convenient time. We apologize for the inconvenience.

              Money charged to your account is safe in your JRI Card. You can utilize this money to recharge again. Please cross check the top-up amount before recharging so that your transaction doesn’t fail.

              As per our websites new interface all failed transactions which are charged to your bank account gets credited in the JRI Card that you can utilize for future recharge or refund it to the bank by clicking Refund to Bank tab. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

              If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

              With Regards
              Customer Support Team
              JustRechargeIt.com

              not recharge

              My balance has been detact from my just recharge it account of 120 but not recharge in my number, So please resolve this issue My contact No.-[protected] Email= [protected]@gmail.com

              Amount debited but not recharged

              Yesterday I made a Recharge of amount Rs.200/ for the Mobile No : [protected] but till this time the amount not recharged
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kaur.kuljeet01
                from Bhopal, Madhya Pradesh
                Jan 6, 2016
                Resolved
                Report
                Copy
                Resolved

                I have recharged my Docomo for Rs 20.The amount has been deducted from my account but the recharge has been unsuccessful.The transaction JO[protected]. The Docomo Mobile number is [protected] dtd- 24.12.2015 .
                Complaint marked as Resolved 
                JustRechargeIt customer support has been notified about the posted complaint.
                Verified Support
                Jan 06, 2016
                JustRechargeIt Customer Care's response
                Dear Kuljeet Kaur, Please note that for order number JO[protected] you have not done recharge to any Mobile number but you have tried to Top-Up your JRI Card. As checked the given Order Number was failed transaction and your bank account has not been charged for the same. In case your bank account has been charged then kindly provide us a screen shot of your bank statement outlining the charges, so that we can escalate the same to our payment processing company. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. Regards Customer Support Team www.JustRechargeIt.com
                Dear Kuljeet,

                Thank you for contacting JustRechargeIt.com

                As per our records your transaction was an unsuccessful transaction and your bank account has not been charged at all for the unsuccessful transaction. We request you to mail us the screen shot of your bank statement showing the charge so that we can get the status from our payment processing company CCAvenue.

                If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                Warm Regards
                Customer Support Team
                JustRechargeIt.com
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chitt89
                  from Kolkata, West Bengal
                  Dec 24, 2015
                  Report
                  Copy

                  Address: Sant Ravidas Nagar, Uttar Pradesh
                  Website: Justrechargeit.com

                  Sir Like any other days, i was using justrechargeit.com for charging my tataphoton plus data card no [protected] on 20th Dec. After debitting my A/c, i got it successful. But when i contacted tataphoton cust Exe, they told you have NIL balance in your A/c. From that i have been contacting both, but in vain. Nobody is taking my concern seriously.where is my money gone then...i was waiting the response, but nobody helped me.
                  JustRechargeIt customer support has been notified about the posted complaint.
                  Dear Sir/Madam,

                  Thank you for contacting JustRechargeIt.com.

                  Kindly share the order number to assist you further.

                  If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                  Warm Regards
                  Customer Support Team
                  JustRechargeIt.com
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sanjay sharma7275
                    from Agra, Uttar Pradesh
                    Oct 19, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Ballia, Uttar Pradesh, 277201
                    Website: www.justrechargeit.com

                    Dear sir, I have recharged with Rs. 40/- on 19.oct.2015 to my TELENOR no. [protected] Order No. MO[protected]. The same amount was debited to my account but recharge amount was not credited to my mobile. Hence I request you to verify your records and recredit the same immediately... and in your website transaction Reference No[protected] . history show that (payment in process. There seems to be a technical delay. Please do not recharge again till you don’t get a confirmed status on your transaction. We appreciate your patience)... CLIENT MOBILE NO-[protected] CLIENT NAME-SANJAY SHARMA [protected]@rediffmail.com TRANSACTION REFERENCE NO[protected] ORDER NO-MO[protected] TIME-7:08AM AMOUNT-Rs-40
                    Complaint marked as Resolved 
                    JustRechargeIt customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 24, 2015
                    JustRechargeIt Customer Care's response
                    Dear Sanjay,

                    Thank you for contacting JustRechargeIt.com

                    We regret to inform you that the below mentioned transaction is failed as confirmed from the operator.

                    Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.

                    If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

                    Money debited from your account has been already refunded. Kindly check and confirm

                    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                    Warm Regards
                    Customer Support Team
                    JustRechargeIt.com
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shrikanthendre
                      Oct 13, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 411047
                      Website: justrechargeit

                      Hi Team, I have recharged my distv with the site justrecharge, transaction ID DO[protected] was not successful, however Rs.500 was deducted from my account, then i called my bank customer care, they said amount has been deducted and they have provided the Trace NO# 087343 and Payment voucher NO- [protected]. I have emailed to just recharge customer care several times but no respond. Please help, as i have no trust in just recharge now, i will recharge from someone else now, but please help to give my Rs.500.00 back. Regards, Shrikant
                      Complaint marked as Resolved 
                      JustRechargeIt customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 13, 2015
                      JustRechargeIt Customer Care's response
                      Dear Skrikant,

                      Thank you for getting in touch with JustRechargeIt.com

                      We wish to inform you that Order No DO[protected] is an Unsuccessful Transaction, declined by payment processing company CCAvenue.

                      As checked your bank account was debited for the same and amount shall be credited in your JRI Card.. You can utilize this money to recharge again or refund it to the bank by clicking Refund to Bank tab. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

                      If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                      Warm Regards
                      Customer Support Team
                      JustRechargeIt.com
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        saumya1910
                        from Delhi, Delhi
                        Oct 6, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Website: www.justrechargeit.com

                        Today i have submitted a complaint against JUSTRECHARGEIT, some one called me from vodafone no[protected] and told me that i have to give him my ATM no for balance refund, when i said i can not give my personal details.. he misbehaved and told that he can not do anything for me. I am very upset with all of this.
                        Complaint marked as Resolved 
                        JustRechargeIt customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 06, 2015
                        JustRechargeIt Customer Care's response
                        Dear Saumya,

                        Thank you for contacting JustRechargeIt.com

                        Please note the provided number does not belong to Justrechargeit. Further, we advice you not to entertain any calls asking to disclose your account details since we do not ask for any such details.

                        If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                        Warm Regards,
                        Customer Support Team
                        JustRechargeIt.com
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          saumya1910
                          from Delhi, Delhi
                          Oct 6, 2015
                          Report
                          Copy

                          Website: JUST RECHARGE IT

                          Today i have recharged Rs.198 (Order no is MO[protected]) and 155 (Order no MO[protected]) (internet pack) on my mobile from Justrecharge it (No.[protected]) But i have not received NET PACK in my mobile.. bank has also debited my money I called Justrechargeit Customer Care, but they did not respond well to me. Many times I called them but they did not provide any resolution of my problem. I am very upset with all of this. So, kindly let me know when i will get balance.
                          JustRechargeIt customer support has been notified about the posted complaint.
                          Dear Saumya,

                          Thank you for contacting JustRechargeIt.com.

                          We would lke to inform you that the mentioned transaction failed and the amount has been refunded to your bank account.

                          If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                          Warm Regards
                          Customer Support Team
                          JustRechargeIt.com

                          debited my fund but yet not recharge

                          Hi I have recharge in just recharge it.com site by Vodafone mobile no [protected] & pay was successfully but yet not recharge having order no MONO[protected],
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            san16paswan
                            Jun 24, 2015
                            Report
                            Copy

                            Address: Dehradun, Uttarakhand

                            on 20 june i tried to recharge my mts data card of amount 999 but transaction failed and money was deducted two times..total amount of 1998 was deducted.. name-sandeep paswan Contact Mobile :[protected] Email ID :[protected]@gmail.com mobile no/subscriber id recharged :[protected]
                            +1 photos
                            JustRechargeIt customer support has been notified about the posted complaint.
                            Jun 24, 2015
                            Updated by san16paswan
                            and i logged in as guest on that transaction so i cant find my order no also

                            Dear Sandeep,

                            Thank you for contacting JustRechargeIt.com

                            Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?


                            In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history as illustrated below.


                            Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.


                            If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.


                            With Regards
                            Customer Support Team
                            JustRechargeIt.com
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abhishek Kesarwani
                              from Delhi, Delhi
                              Jun 19, 2015
                              Report
                              Copy

                              I have recharge net pack rs 255 on[protected] from justrechargeit.com my recharge was successful and my amount deducted from the account.But my plan havnt activated.So I call the customer care regarding my plan activation.He told me that no plan activated in my number.So I have mail the justrechargeit.com they told me that I have to provide the mailer confirmation from service provider.So I again contact the idea regarding this issue.They have mail me as per mail conversation with the justrechargeit.com ... Dear Customer, Greetings of the day! This is in reference to your email regarding online recharge. As per our telephonic conversation on [protected] on June 17, 2015, we are sorry, online recharge of Rs. 255/- made through a third party website does not show in our system. So we are unable to check the details of the recharge you have mentioned in the enquiry. Please contact the customer care of the third party website (justrechargeit.com) you have used for a recharge who will be able to assist you further. We recommend you to register your email address by sending an SMS as EMAILIDEmail address to 12345 (Toll free from home network). Please note that email Id registration by SMS can only be done when the services of your number are active. You may also contact our Customer Care by dialling 12345 (nominal charges of 50 paisa / 3 minutes) from your Idea mobile number & in the event of any Request & Complaints dial 198 (Toll free). Thanks and regards, Adil Khan Customer Service Team Idea Cellular Ltd For Idea Mobile number related assistance, please mention your 10 digit Idea Mobile number in the subject of the email. Eg:[protected]. (Please do not include any space or special characters between the digits). ... So I have forward this mail to justrechargeit.com to they started fooling me. 1st mail conversation: Dear Abhishek, Thank you for contacting JustRechargeIt.com Your transaction is showing Successful at our end. We are forwarding your request to the respective service provider to give us the exact status of your transaction. Please give us some time to investigate this and update you accordingly. If your transaction is unsuccessful, rest assured money debited from your account will be credited into your JRI Card and you will be able to utilize the same for another recharge. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. Warm Regards Customer Support Team JustRechargeIt.com ... 2nd mail conversation Dear Abhishek, Thank you for contacting JustRechargeIt.com We regret to inform you that the below mentioned transaction is failed as confirmed from the operator. Money debited from your account will be added into your JRI Card. You can utilize this money to recharge again. If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days. Please find the illustration given below in order to verify your JRI Card balance. ... 3rd mail conversation: Dear Abhishek, Thank you for contacting JustRechargeIt.com We would like to inform you that amount will be added within 24 hours. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. With Regards Customer Support Team JustRechargeIt.com ... 4th conversation : Dear Abhishek, Thank you for getting in touch with JustRechargeIt.com We have forwarded your request to the respective service provider and we shall update you on the same once we get any updates from them. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. With Best Regards Customer Support Team JustRechargeIt.com Download Free JustRechargeIt Mobile App on iOS and Android Devices. ... Now what me think about this justrechargeit.com.They are fooling the customer.
                              JustRechargeIt customer support has been notified about the posted complaint.
                              Just check the conversation date and time. 1clock they mail me your amount will be refunded wihin 24 hrs. 3clock another mail saying that they will " We have forwarded your request to the respective service provider and we shall update you on the same once we get any updates from them"..

                              Fraud is going on. - Comment #2178517 - Image #0
                              Fraud is going on. - Comment #2178517 - Image #1
                              Fraud is going on. - Comment #2178517 - Image #2
                              Fraud is going on. - Comment #2178517 - Image #3
                              Fraud is going on. - Comment #2178517 - Image #4
                              Dear Abhishek

                              Thank you for contacting JustRechargeIt.com .

                              We regret to inform you that the below mentioned transaction is failed as confirmed from the operator.

                              Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.

                              If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                              With Regards
                              Customer Support Team
                              JustRechargeIt.com

                              bill paid

                              mts data card bill amount unsuccessful but 865 rs. account debited
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                suraj.rathod
                                from Yaval, Maharashtra
                                Jun 18, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Indore, Madhya Pradesh

                                Hi, pls check it asap. I don't think what kind of services you provide. I raised the complained whole day but I didn't get any satisfactory answer I have recharged 150₹ Bt I get deducted 150₹ two times from my account and I didn't get balance also...my recharge no is [protected].my order ids are MO[protected] & MO[protected]..can I get my money back.
                                Complaint marked as Resolved 
                                JustRechargeIt customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 19, 2015
                                JustRechargeIt Customer Care's response
                                Dear Suraj,

                                Thank you for contacting JustRechargeIt.com

                                We regret to inform you that the mentioned transaction is failed as confirmed from the operator.

                                Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.

                                If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

                                If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                                Warm Regards
                                Customer Support Team
                                JustRechargeIt.com

                                200 rupee recharge unsucessful please return my refund

                                200 rupee cut please return my balance is my account
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  prathapvidhya vidhya
                                  Jun 11, 2015
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka

                                  we have recharged Rs 185 from my hdfc credit to sun direct dth connection and the smart car no is[protected] and my credit card number is [protected] it was recharged on 29/05/2015 the amount has been deducted from my account but it has not been credited
                                  JustRechargeIt customer support has been notified about the posted complaint.

                                  payment success but didnot recharge yet

                                  Dear jri, now I have recharge my airtel dth as serial no [protected].& payment already deductiondeduction my a/c but yet not recharge order nno-DN[protected]. SO plspls refurefundrefund my amount asap.
                                  JustRechargeIt Customer Care's response, Jul 12, 2016
                                  Verified Support
                                  Dear Tapun,

                                  Thank you for contacting JustRechargeIt.com

                                  As per our record you have got the successful Recharge on your (Airtel TV DTH) number (3013818132). In order to know what plans and benefits you have received for the above mentioned transaction, please contact your respective service provider on the customer support lines for details. Please provide this operator transaction id for reference: 1272733595.

                                  If you have any query or suggestions please mark us mail on [email protected] we are always happy to help you.

                                  With Warm Regards
                                  Customer Support Team
                                  JustRechargeIt.com
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vishal.thenua
                                    from Gurgaon, Haryana
                                    Jun 6, 2015
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi

                                    Dear Team, I am pay my bill idea mob no-[protected] date 22/5/2015 time 16:48 transition not successes but my account debit Rs. 342 on time so, kindly do my fever & credit same amount on my Account VIN/WEBCOMPETEN/[protected]/0 Account No- [protected] Name - VISHAL SINGH THENUA
                                    JustRechargeIt customer support has been notified about the posted complaint.
                                    Dear Vishal,

                                    Thank you for contacting JustRechargeIt.com.

                                    We would like to inform you that the mentioned transactioned was refunded on August 14, 2015 .

                                    If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

                                    Warm Regards
                                    Customer Support Team
                                    JustRechargeIt.com
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vickyme194
                                      from Mumbai, Maharashtra
                                      Jun 3, 2015
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Bhopal, Madhya Pradesh

                                      sir, I'm Vicky kumar i was recharge my tata docomo mobilr on 02/06/15 for 127. The transaction is unsuccessfully done and i got the confirmation message for ccavenue but my my mobile recharge . Order no:MO[protected] mobile no [protected] still they show message payment Unsuccessfull. so kindly take necessary action about my problem. Thank you...
                                      Complaint marked as Resolved 
                                      JustRechargeIt customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 04, 2015
                                      JustRechargeIt Customer Care's response
                                      Dear Vicky,

                                      Please note Rs.127/- entered by you is an incorrect Top-up/Special Recharge amount for your Number/Location and therefore your transaction failed. Please check the valid top-up/ recharge amount with your service provider and recharge again.

                                      Money debited from your account is safe in your JRI Card. You can utilize this money to recharge again.

                                      If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.


                                      With Regards
                                      Customer Support Team
                                      JustRechargeIt.com
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashwin2627
                                        from Hyderabad, Telangana
                                        Apr 22, 2015
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh

                                        I have recharged my reliance digital tv for Rs 300.The amount has been deducted from my account but the recharge has been unsuccessful.The transaction No.[protected].The Reliance TV Smartcard number is[protected].Please ensure that the recharge is done.
                                        Complaint marked as Resolved 
                                        JustRechargeIt customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 23, 2015
                                        JustRechargeIt Customer Care's response
                                        Dear Sir,

                                        Thank you for contacting JustRechargeIt.com.

                                        As per our record you have got the successful Recharge on your (RELIANCE BIG TV) DTH number[protected]. We request you to contact your service provider on the customer support lines for details.Please provide this operator transaction id for reference: [protected].

                                        If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.


                                        With Regards
                                        Customer Support Team
                                        JustRechargeIt.com
                                        Dear Ashwin,

                                        We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                                        Regards,
                                        Reliance Communications
                                        Dear Ashwin,

                                        We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

                                        Regards,
                                        Reliance Communications
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit