Kalyani Motors Complaints & Reviews

Hi Myself Kumara A Vehicle number KA53 MB 8326 Maruthi Swift, i met with self accident on 15/7/2021.and reported to kalyani motors avalahalli Bangalore. But till date no progress about my vehicle insurance claim and repair progress. Therefore request to loointo it. Its been 15 days. My contact number [protected]

There was a scratch on the left side back door and had asked for painting. Charged 12 thousand rupees and the job was poor done. Now there are bubbles where the painting was done.

I left my car for 2nd service and the service was not done properly the car and given without oil change and also I have driven my car just 790 due to lock down so the second service was 5000km but they did nt mention abt this they said after 6 months u need to get 2nd service done

On 18.6.21 i submitted a service request through kent ro android app stating that my kent ro is not working.

I emailed to your service helpdesk aslo twice.
I booked my service request through phone call also.

But no service person is attended my service request and your office people not giving the answer reason for delaying service.

Drinking water is an essential to every life in this world. I do not know why
My service request is not fulfilled.such a big company cannot fulfill a single service request. I wait for some more days then i take this issue to consumer redressal forum

I wish to complain about the recent service I had taken from Kalyani Motors, Bannerghatta Road on 14th April, 2021.

I am dissatisfied by the service provided to my car (MARUTI CELERIO VXI (O)) bearing vehicle number : KA05 MT7343, at Bannerghatta Road, since they convinced me to get my car serviced by providing various offers and discounts.

At the time of departure of my vehicle for service, my vehicle was in a good condition. By 12'o clock, Service advisor Nitesh B, called me and he spoke of minor problems without commenting anything about clutch. At 4 pm, he called me and said Clutch has to be replaced, else the Vehicle will be break failed and I will not be able to travel in my vehicle long distance.

The same issue was faced on 19th February, 2020. But I did travel Interstate without facing any problem.

By summarizing, I would like to tell that I did not receive my vehicle in the same condition as it was before. It seems like the Clutch has been destroyed on purpose and I am not able to drive my vehicle normally.

I look forward to hearing from you as soon as possible to resolve this problem.

You may reply to me at this email: ([protected]@gmail.com) or call me at ([protected])

Sincerely,
Fayaz Ahmed R

For 3rd Free (1 year) servicing for my Baleno, i have paid Rs 4625 which included Synthetic oil of Rs 3375. The car was driven only 2799 km in year, i seriously doubt if they changed the oil. Windshield Washer fluid was not topped up. I have paid Rs 4470 for paintwork, to fix two scratches on Front and back bumper. The paintwork was not done correctly, they didnt remove the mud flap which and paint protection film which resulted in paint saturation and permanent marks on the bumpers. Over-sprayed in other part of the bumpers, indicating masking was not done correctly. Unprofessional paint work done by Kalyani Motors Bannerghatta Road. I complained to Maruti, they wont take any responsibility but push the response through Dealer. I will never recommend Maruti, after sales Service is not satisfactory.

I have purchased new car from kalyani motors nexa showroom mysore road in exchange of my old car(KL16C5116) in september 2020.it has been now 7 months and the RC transfer of the old car is not yet done.For the past 5 months I am getting a reply that it will be done within a week and still it is not done.The insurance of the old car is expiring today[protected] even the renewal is also not done.Please do the needful and update me the satus
Regards
Arun

I have booked a car in Kalyani motors Bannerghatta by paying booking amount, because of some reason I had cancelled the booking and informed to refund the amount, yet more than 2months they asking sumbit receipt cheque etc even all submission I didn't received any money who will responsibility for this,
If i call sales executive, manager will not co-operate to him for refund now he is ready but account department manager not ready,
While taking money with me they were treated like king, now to refund they won't respond at all
Worst service Kalyani motors

Servicing done of my vehicle KA 41N 4934 on 08/02/21 at kalyani motors service center, Bannerghatta road, Bangalire.Two days vehicle kept at service center and not done anything.Major problems what ever discussed with the engineer keshav has not been resolved.simple charged 13k, promising that will be resolved within 2 days after the parts arrive.
Whenever I call Keshav, either he will be in hospital or not respond to my call.Facing a big challenge in riding my vehicle be coz power window glass are not working, and central lock not working, I had given the vehicle for servicing, keeping in mind that these two major problem will get rectified, but it is not done, request you to pls refund my money, so that I can get my servicing done through RNS or any local vendor.

Hi Team,

Good Morning, Please help us with the below issue.

1. My sister-in-law has purchased Alto k10 car (TS07GC7754) in Kalayani Motors, Hyderabad, Telangana in 2018 and we have been using Bajaj Allianz insurance till now without any lapse for a single day.
2. The issue is in the month of March, 2020, we have cleared car loan and done ownership transfer to my name (Vishnuvardhan Reddy) for some personal reasons but I did not get a chance to collect my new RC which was with agent in Hyderabad and we got stuck up in our hometown (Anantapur) due to COVID-19.
3. And in the month May, 2020, our insurance was going to expire and the maruti insurance team called and provided a link to renew insurance and while renewing insurance through that link, I have observed that owner details of the car are showing as sister-in-law name.
4. Hence I have clearly asked the insurance team, Will there be any problem if I renew insurance with previous owner (sister-in-law) details and they mentioned that "car number is important while renewing insurance and name can be changed later also and there will not be any problem if I renew with previous owner (sister-in-law) details and hence I have renewed the insurance before its due date.
5. Unfortunately, on 28th October, 2020, while returning back from Hyderabad after we collect new RC from agent, we have met with accident without our mistake (another vehicle collided to our car backside while we are slowing down near speed breaker) and when we went to showroom in our home town (Anantapur) to register insurance claim for our vehicle, maruti insurance team said that insurance cannot be claimed because name in RC and insurance are different.
6. Now, we felt heart broken, because while renewing insurance, the insurance team said car number is important for insurance. Hence I request the maruti insurance support team to help us with this claim processing as there was no mistake from our end and the insurance team has wrongly guided us during insurance renewal.

I have a issue in car stereo, so i visited RR Nagar service center on[protected]. They told need to send the stereo system to other vendor. Its been 19 Days. still i have got the stereo system. so resolve my compliant as soon as possible. Or else kindly change the car stereo system as its in warranty period.

I gave my vehicle for repairs, they took 60 days and still saying will take another 10-15 days. No one responding to calls, so on every week I visited to check the status only answer we placed the order for spare parts, they passed 4 weeks on this and when questioned and asked them to show the status, there was no order for spare parts. Then they claimed on its another manager fault he was not placed. almost every two weeks managers and coordinators chaining at service center and there is no proper communication between them. Even center head promised to deliver in a week, after a week again he said I am not looking your vehicle, there is another new manger placed, you can check with him. I think this Kalyani motors is not capable to run service center. I am going to escalate this to Maruthi. If Maruthi looking to increae sales better to remove these unprofessional from the dealer ship. Otherwise it effects to Maruthi sales.

This is about Nacharam service center in Hyderabad.

For the last 35 days they are servicing my car

I am sad because the Kalyani motors workers fight with me

I own the maruthi ciaz alpha and gave this for service to kalyani motors - horamavu main road, near bbmp office. Kr puram. Bangalore as part of the regular service cadence.

Job card no. Jc19016154
Date of admission 29-feb-2020
Date of delivery 01-mar-2020

They mentioned that they found an issue in my tyre and need to be replaced. Since it is still under warranty, this service center said that they would replace the tyre. However, it has been five months they have not replaced, and i am driving my car using the stepney tyre. I understand due to the covid-19 situation there is a delay but now things are opened and i suppose the services as well. Now the service center is asking me to pay in order to get the new tyre and i have no clue why i should pay where they mentioned earlier that the tyre is under warranty.

Hi,
Sharing a very bad experience of kalyani motors, nagadevanahalli branch..
Service advisor name : bhuvanesh
His mobile number: [protected]

I requested him to replace clutch plates and strut of left wheel (Front) of my swift car # ka05 mg 5702 and he quoted me with an estimation bill amount of rs. 9700/- on 19th august 2020.

After the service, he presented the final bill amount of rs. 20716/- i did not understand how come the actual bill amount raises more than 100% than the estimated amount given before service. When i asked this with service advisor, he showed an attitude saying you need to pay this amount and collect the car...
Also he damaged the ganesha idol kept in my car and also he damaged my car music system. When i went today to talk to service advisor but the service advisor is not responding to my concern.... I request you to refund the amount which i paid excess than estimated bill amount. I am attaching both estimated bill and actual bill for your reference and take action immediately.

Also my car music system needs to be fixed..

Waiting for your prompt response.

Thanking you
Ramesh kumar j p

I would like to share my worst experience in kalyani motors I had taken Maruthi Suzuki Swift AMTCar on 17th June 2020 from kalyani motors Bidadi. We had been by 4 30 pm and they delivered vehicle to us at 7.30 pm . Since I had been customer there since 6 years with out ensuring the quality of the vehicle we took car to home. Some vehicle dodged into my car on 14th August 2020 there was little dent. Since there was no outlets nearby I had taken vehicle to local mechanic, and there he instantly noticed the difference in colour of car door and pillar. It is repainted one. The difference in the color is not notable under sunlight. Can make out the difference either in some light or if captured in phone. I was shocked for a while and felt very disappointed. Though I didn't belive the mechanic in first go, I had to believe when he showed paint stains under mud mat. Immediately I raised the issue with kalyani motors and further i was told to goto Nayandahalli Kalyani motors they agreed that there is a variation in colour. I mailed my grievances to kalyani and Maruthi motors. AGM and GM told it might have happened during transit from Maruthi to kalyani and they will replace the door and repaint pillar . I had paid fir the brand new car and have got some damaged and repaired car. If this is what is sold in showroom I could have rather purchased vehicle on second hand which would have saved Lakhs of money for me. I demand justice. I want this vehicle to be replaced with brand new one.

I have given the my vehicle ertiga (Ts 02 eq 3999) for servicing on 30th november'2019.
Vehicle was delivered on the next day.
When i was received my vehicle some problems were found and complaint given to authorized dealer.

Problems are given follows:
1. Back door lock.
2. Back door wiper.
3. Side mirror adjustments.

Problem 01 and 02 cases are rectified
But problem no.3 still it is not rectified. I was contacted so many times but not responded.

Purchased maruthi dezire tour from kalyani motors brookfield.
There was mela going on in bbmp ground nearaces layout, that time i booked the vehicle wih full cash (July), delivery is on date but during delivery
They provided tax receipt and bill.

1. They committed that within 5 days of delivery we will get the vehicle number plate but that got delayed more than a week, after fixing number plate they took almost 15 days to give the rc but that time they not provided the state permit (My uncle visited the shop).
Later i asked them about the permit now they are telling that they have provided that, but my uncle who collected rc from cabin where person only provided rc nothing else. One day i called the guy and asked him about sate permit he asked me wait for two days, later i called that guy he told to visit branch by 1pm to collect the state permit, so i came to branch leaving all my work, they make to wait for 4hours (4th october).
Later i connected to manger they told we will arrange to get that doc within two days, again after 2 days got the same reply still we are trying to get the doc from rto, they told give us time till 18th october, i said ok when i contacted them they told we cant get the doc now yiou to raise complain and apply for duplicate, i am not understanding what they are thinking about customers, here itd there duty to provide all the documents to customer, but now i dont have state permit with vehicle who is responsible if rto caught the vehicle,.

2. While booking time they committed that will include the window wizer and wheel cap in accessorizes, during delivery they told there is not stock so will gave those accessorizes when you come to collect rc, and they requested if you get any call please tell us we have recieved every thing nothing is pending from our said we did the same, because we believed in kalayni motors thought you guys will neve cheat customer but thing happened is different when i asked those accessorizes they are telling that those are not included in package the guy who committed that is left job we cant arrange those things, want to understand that this how you guys treat customer, when i am paying check i have given in the name of kalyani not to your delivery guy or some one its kalyani motors responsibility to take care of that.
I am not happy with the things going on with kayani motors, if i was aware you guys will make us to visit showroom again again they i have never been to your branch.

Now my kind request is even after 3 month of delivery i not got accessorizes completely and state permit. I thought to raise a complaint before taking it to review or social media, because i never had experience like this with kalayni before, so i hope for good things dont want to give negative feedback because my previous experiences are good

Hello.Got call from [protected] for insurance renewal .Paid the AMT through the link shared .But still not received either soft copy or hard copy. inspired of me following with the person it's of no use.. was misguided by telling it will be mailed and hard copy will be sent.. Need a copy of it as it is getting expired tommorow.. Would like to register a strong complaint bon the person (lady) who called from the above mentioned number. looking for some one to call..My number is[protected]

Regards
Subramanya