Khelmart.com Complaints & Reviews

Requested sir/ madam,
My name is kumaravel. I am from vellore district, ussoor, tamilnadu... I ordered for nivia gel verdict badminton shoes white and blue shoe worth rs.1288 on[protected]. Now i received the product today[protected]. But the product size is not fitted my leg. So i returned the prouct.. Pls accept my request...
My order id : or_195533...

I have ordered badminton racket (Yonex voltric 7) ordered no. Or_194241and received 3 days before, as i opened the package i found out that the tip of the racket handle was broken and as mentioned in the return policy i apply for the replacement through mail and till now no action has been taken to replace or even to return my ordered item. I once got a call from them but only to request me to used it as it is which i couldn't accept. I therefore...

Hi, i placed an order with khelmart on 20-oct-2017 and received an email stating that the item has been shipped via gati courier with doc. # doc. #[protected]. For the last almost 24 hours when i tried to track this doc. # i keep receiving a message stating that the data is not found.
I even sent emails to khelmart and tried calling the cust. Care number (I keep receiving messages stating that all the reps. Are busy and that i call...

When i received the racket, i was skeptical about the quality of the bat. But since the bat is meant to be light i didnt care about it. The bat was idle (Unused) for a month and after machine gutting the racket, when i played, at the fifth shot, first minute, the bat just broke down. I have kept the tension well under the mentioned limits.

When i mailed khelmart, they said they will get back in a week i had to follow up after...

I ordered yonex badminton racket. The product which i recived is not the one which was mentioned in there website and now they are deny to return thre product and not replying to my mails. They have mention wieght of racket 88 grms bt the actual weight is 98 grms + and mention the tension of the bat as 35lbs which is less then 25lbs. Now they are not replying to my mails n calls....

My consignment order no or_187125 was dispatch from meerut on 21st september and was suppose to received at jamshedpur on 25th but still not received. Khelmart has handed the material to gati courier and i am tracking the gati status, till 24th it was showing at ranchi and now today again it is showing at delhi. Requesting you to give me a correct status and also arrange to for immediate delivery to my mention address in jamshedpur.
My...

I have ordered sm limited edition wicket keeping gloves from ur company bt the product which i got wasnot upto the mark and so i am not satisfied with the quality of the product that i got from your company. So i i humbly request you to return the cash and send any o[censored]r person to take ur product. As from a trusted company like you i expect to take my complain into ur interest and to help me as soon as possible....

I ordered for thrax blade cricket bat in khelmart.com before removing the cover it look like a good bat but after playing for 1 hour the handle of the bat was broken. Then i called khelmart customer care they said they said that they will repair the bat. But i dont want the product any more because it is poor quality bat so i want my money back but told that they wont return money...

Dear sir,
I have ordered 3items including SS Master English willow cricket bat, SS Helmet Heritage, SS superlite batting glove with order id OR_164892 through my credit card on 15/04/2017.I have received the docket no:[protected] and the parcel came as Cash on delivery with only bat even though I have paid the total amount Rs.8794/- through credit card.kindly look in to this and refund my money as soon as possible.
Thank you.br...

I am a regular cumtomer of khelmart [ email id: [protected]@gmail.com ]

I recently bought two pieces of tharx cricket bat grand edition, one of which i received on 27/03/2017 and the 2nd recent one on 04/04/2017 bearing order id as "or_161709".
But i regret to inform you that the quality of both the bats differ greatly, though they being the same item.

Details of comparison showing difference of quality:br...

I ordered a english willow bat but what they gave was a cheap quality english willow bat..i even asked them to double check the bat before sending the bat ans she said she will...thing is their customer care..there are only 2 ladies ..when i called them 15 times it was one or the other..i hate to hear the first..'welcome to khelmart.com..indias trsuted online sports store"..i am pretty sure even if you ask in their dreams they will repeat...

Dear sir,.

I am devaraj i ordered 9 size shoe but khelmart delivered 6 size. I made request for refund. They are not responding for my calls as well as email. Sunday 12/03/2017 i got delivered the shoe. Immediately i come to the size is 6 instead of i ordered 9 uk. Whenever i call not picking up by customer care. Kindly look into this and make arrangements for refund my money. Very poor service.

Order details...

My name is chetan chaturvedi, i have ordered puma evo speed 1.3 cricket spikes shoes and i have ordered from credit card and when i ordered that at that time they says that 'your ordered has been successfully done'.and after that message didn't come on my mobile and when i am calling to khelmart customer care, that number is not responding.please refund my money. please help me....

My name is CA Jatin Saini. My order no. is OR_150717. I have ordered an English willow cricket bat but the bat provided by them is not English willow. This may be Canadian willow which is not a good quality product. Bat has got so many cracks while in the knocking process only. Bat’s edge got broken while knocking. Bat has not been able to use even for a single match. My whole money got wasted. Khelmart is cheater. They provided low quality...

Dear sir,
I bought a thrax cricket bat @ Rs 6400 custom made, the bat is now coming out from splice I have mail to [protected]@khelmart.com and I m not getting any responce regarding the same .
The bat has not been used in any match it is still in knocking state . the purchase date may be more then a month but if the bat is coming out of splice then its manufacturing defeat .
Request you to kindly interven as your employee...

Even after buying from the site after paying i am not getting any updates or no one is communicating with me.

Your Order and transac刈�ons are successfully completed!!
Please note following parameters for future reference, same parameters have been mail to you .
Online transition ID : [protected]
Response Flag : SUCCESS
Country : IND
Currency : INR
Other Details : YO_BR_00008...

Phonenumber-[protected], pro ASE badmention shoe slightly damaged, so please replace the item, my order number[protected], my adress-house number57-8-99, kancharapalem, gowari Nagar, visakhapatnam, andhrapradesh-530008, my name-satish koruprolu, how many days replace the item, tel me khel mart, item is very nice but slightly damage, because replace the item quickely...

My name is dilshad, &i am from kerala. I have ordered for lining play badminton shoes worth 1955rs on25/12/2016. I stil didn't get the product & when trying to track my order it shows error code. My tracking i'd is141494. My address is "sapphire" thrikkandiyur p o, tirur 676104. Kindly do the need full, thanking you. When i visited your site it says you would get you order within 4-5days. But it is already 7 days....

This is a fraud site and when I made a purchase of sports items they send me lesser items and telling me that they have send complete items and you should not have accepted if you feel any shortage in number of items, without opening the packet how the customer will come to know the number of items with in the packet, I had lost money while dealing with Khelmart.com, Never purchase from KHELMART site, Customer care people are no responding...

Hi,
My name is nitesh. i have ordered a leather bat (order id-or_133736) from khelmart for the price 1890... when i got the bat, i saw the bat is broken, then called the khelmart customer service immediately... after no of mails they called me... the funny part is that when i said that bat handle is broken, (one of the representative name-damini) is saying nothing will happen to your bat, this is a quality product. you can play with...