KPN Travels Complaints & Reviews

(Date: 20.04.2017)
Dear Sir,
I booked a ticket from Madurai to Hyderabad on 31st march for the journey of 1st April, through net-banking made from Indian overseas bank. Unfortunately the transaction as incomplete, money was deducted from my account and the ticket was not generated. I was advised to make another transaction through credit card to book the ticket, which was successful.

At that time I was told that,...

My son suppose to board at 11pm multi axel bus from bangalore to coimbatore.

Bus came only by 1.30pm in bommanahalli starting 2hours late.

Worst at 7.30am bus is in tirupur and waiting in the bus stand, spoken to head office yet to respond or neither able to locate... He is asking for bus number!!!

Really pathetic now a days this has been the routine. He has been travelling monthly twice from bangalore...

Hello m/s kpn,

I have booked your parcel service from chennai to nagercoil for my bike shipment... Consignment no che[protected].. My bike received with lot of damages.. Yes even your staff told me any damages.. We are not responsible... But this much of damage not at all accepted. Basic packing knowledge missed from your workers.. My side mirror was packed at speedometer area instead if it could be on seat...

Bottom...

Travelling from Blr to Chn by kpn at 2.30 pm but thE bus was late by 1 1/2 hr.. and even no responsible answer from the concerned staff or by the driver... When the bus reached Ambur the bus got break down... Only the driver is available no assistant for him...Again he started the bus got break down in wallajah ...When we called the manager he did not response.. so many ladies and children are travelling... So please take immediate action...

Dear service provider,
I am an infrequent traveller in the KPN services, to be very frank and I have very low rating for all the private bus service operators. I am sorry about that. I have been advised by my friends who are frequent users of your KPN services and spoke well about your services, promptness, cleanliness of buses and the most importantly, about the customer friendly organisation.

Yesterday, (02 April...

Hello sir,

I have booked the bus ticket from Bangalore to trichy in kpn travels in non-a.c. Sleeper bus. They called me evening and told that the bus has some problem and pls cancel it or change to a.c. Sleeper. I have told them that I am allergical to a.c. Bus. Then they told me to cancel the booked ticket and get the refund. We ask the refund payment but they didn't give. Pls help....

We booked 23 rd 80000 rs worth of goods with bill from tirupur to hydrabad at 23 rd February still won't received parcel sir. If asked Salem office first 10 days sale tax problem next ten days container accident.
Now buyer go to file case in consumer court. Buyer have all evidence telephonic conversation with Mr. Thangaraj. All bill.
Booking copy
Original tax paided bill

So plz to avoid this issue br...

I have booked ticket in KPN AC Volvo coach from Madurai to Chennai.Vehicle schedule time is 13:15 from Madurai but the bus stared by 14:55 only. And AC is not working properly.
There is no proper response from KPN officials. I have charged 820 Inr and the services are vey worst than government bus.
TN30 AS9919
Ticket # C[protected]
Seat 31W
I have called their customer complaint no[protected] there also...

Ticket id : [protected]
Operator Name : KPN Travels
Reporting time : 1115
Departure time : 1130
Seat No : L15
The bus not satefeied and the ac is not working and light and tv all are not working i will ask the driver he is telling you will go to another bus who is he tell to go i will pay the bus and charger is not working i will ask to driver he is telling not working but he is connect his phone.br...

Hi, am traveling towards kodaikanal from Bangalore KPN travels today and really am fedup of this kind of service.bus reporting time was 8.45pm and we passengers were ter at 8 but bus came out of terminus at 9.15pm and we asked driver he s Telling tat why UL travel by timing ah, is this his job to ask he s telling late to come out of terminus tats fine wat tey wer doing early, no proper response in office too and bus is stopping in all d stops...

Travelled by 1115 pm sleeper bus number PY01CB9919 Chennai-Bangalore. Reached Hosur at 430am and the bus did not move till 700am. The driver said they dont have permit and we have to change into another bus. They did not bother to keep a bus in waiting and some bus crossed our bus went to Bangalore and it came back to pick up us. No business can sustain if they think can do what they want. These guys should come to street as beggars.
br...

Myself Pown and i am working in Bangalore.Frequently i will be travelling to madurai through bus.I always boarding at Madiwala or Bhommanahalli with my family members.Some time we used to wait more 2 hour because of early reaching or delay in bus arrival.In such situation every one wants use toilet/wash room before boarding.But there is no toilet facility for the passenger in both the location.Please provide good drinking water and toilet...

Hi,

Bus Staffs took 3000 Rs from my wallet.

Name:Muniyappasamy M
I board bus on[protected] at 10 PM, Seat 26w (volvo AC semi sleeper)
vehicle number:TN30-BB9199
Boarding:Mattudhavani omni bus stand madurai.

madurai to chennai.

i got down at kathiparan at 5:35 AM and i realized i missed my wallet in bus, i called them at 5:55 AM and got acknowledged from bus...

I have booked ticket with dropping location central bus stand trichy. They have stopped in trichy junction and called trichy. I asked if the bus is going to central bus stand, no response. Then it moved towards pudukkottai. I was shocked, as i have missed the bus stop. I asked the driver to stop at airport atleast. He asked: " for which place did you book ticket?" he didn't even stop at central bus stand and asked this question. How rude....

Hi, I am Subbulakshmi from Trichy. I am self employed (Mother of two grownup children) and I used to sell clothes bought from wholesalers in Tirupur and sell it to customers through stalls in colleges and schools. I had got first time appointment for putting stall in Mahindra city, Chengalpattu on 17-Feb-2017 and I have paid registration fees for that. Since I had put a salem last week, I have sent remaining clothes as a parcel from Salem...

I booked bus ticket in KPN through travelyaari from villupuram to Palani . My boarding time at villupuram is 10.45 pm .i called driver tel:[protected] he replied me it will taken 1.30hrs late . So keep on waiting in annamalai hotel (villupuram boarding point). But bus came @12.30 I waited on nearby area. I didn't noticed the bus . Bus started without pickuping me. I asked driver he replied me i taken 4 passengers so i started the bus. But...

My travel is from Rameshwaram to Salem on 10/02/2017 started at 7.10 pm and have not stopped the bus at Salem and for asking they forget to wake up and they changed the driver and he asked us to get down at Thoppur check post at 4.15 pm, is this the way to behave with customers and they haven't arrange any thing for us for return travel to Salem, Service and curtesy is worst and irresponsible and no professionalism in their duty....

I had booked my bus tickets from chennai to bangalore as on[protected] in KPN travels for sleeper a/c at 10:30pm. On 4th 0f feb exactly at 8:14pm, I got a call from KPN travels saying that ' madam your bus has a break down should we book your ticket in semi sleeper a/c but i had denied for semi sleeper due to my medical issues for dat he replied mam then we will cancel your ticket and your money will be refunded tommorow by 12:00 pm to your...

Hi,

I have tried to reserve the ticket from nagercoil to Bangalore through your KPN website on 30-Jan -2017 . As below said transaction has failed, But amount has deducted in my account. Kindly refund my amount as earlier as possible.

Transaction details:
Date: 30-Jan-17
Travels : [protected]-PAYTMKPNTRAVELSINDIA
Transcation id :[protected]
Amount : Rs.880/...

I traveled from Thirunelveli to Chennai on 16th January 2017. I booked ticket on and A/c KPN sleeper bus paying Rs. 1570/- .

1. A/C NOT WORKING
When I married at the bus stop, I found that 2 persons were repairing the A/c. They said that they would repair it before the bus starts. But they were not able to (or pretended that they were repairing). Later we came to know that the bus is going to run as a non a/c bus and...