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LatestOne.com Complaints & Reviews

4.6
Updated: Nov 30, 2021
Complaints 1678
Resolved
1523
Unresolved
155
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LatestOne.com reviews & complaints page 38

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S
Sandhya Shantilal Panagaria
from Madurai, Tamil Nadu
Nov 19, 2016
Resolved
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Resolved

Address: 110077
Website: latestone.com

Dear sir

I was booked a mobile cover for my samsung a8. Received the same and that was not fit for my mobile. So i want to cancelled the order and got the (Details below).

Order id : lo3312143

Please take the order back and return my money as soon as possible.

With regards
Sandhya bhandari
B25 201 prabhumarg tilak nager
Jaipur rj 302004
Dec 24, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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    S
    Sabarigiri Rajasekaran
    Nov 18, 2016
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu
    Website: Indian consumer complaining

    I ordered ASUS zenphone max back case I got delivered yesterday but the case damaged and broken also I already put a ticket yesterday it self but no response till now I got one link to attach my damaged photo but the link was not reachable as well at the same time I cannot able to find my ticket account as well, first time I'm using latest one so what can I do now?please help me
    +1 photos
    Dec 24, 2016
    Complaint marked as Resolved 
    LatestOne.com customer support has been notified about the posted complaint.
    Nov 18, 2016
    Updated by Sabarigiri Rajasekaran
    Phone cover what u delivered is damaged

    Verified Support
    Nov 22, 2016
    LatestOne.com Customer Care's response
    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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      S
      Surali Dhar
      from Chennai, Tamil Nadu
      Nov 18, 2016
      Resolved
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      Resolved

      Address: 560035
      Website: Latestone.com

      Watch not working
      Jan 5, 2017
      Complaint marked as Resolved 
      Verified Support
      Dec 02, 2016
      LatestOne.com Customer Care's response
      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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        S
        subratabasu555
        from Kolkata, West Bengal
        Nov 17, 2016
        Resolved
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        Resolved

        Address: 700103
        Website: latestone.com

        Dear sir,

        I have not received the item against order lo3115296 the tracking no [protected]. And i reverted the issue to you but in your mail i was advised to track it with aramex people and i have done so.

        I have checked in the mentioned tracking link of aramex but nothing could be tracked as it shows
        "[protected] invalid number / data not currently available"

        I have also send a mail to aramex and they replied as below:
        Dear mr basu,
        Thank you for contacting us.
        Please note the waybill number stated in your request does not show in our records, and therefore:
        The waybill number is either incorrect.
        Or the shipment has not been.
        Electronically scanned.
        Handed over to aramex yet.
        Or the shipment has been sent with a different courier company.
        To assist you in tracking your shipment quickly, you are kindly requested to verify the waybill number or supply us with:
        Shipment origin or destination
        Full shipper/consignee names and their phone numbers.
        Once you provide us with the above information, we will update you at the earliest time possible.
        Please don’t hesitate to contact us for any information or clarification.

        Best regards
        Anupam pardhiya
        Aramex customer service - ccu
        www.aramex.com

        Now i do request you to please either make necessary arrangement to deliver the item to my address or else return the money to my sbi account from where it was debited.

        It is hardly possible for me to run from post to pillar for the item purchased from an institution like you.

        Hoping a speedy redressal

        Thanks & regards

        Subrata basu
        Dec 24, 2016
        Complaint marked as Resolved 
        LatestOne.com customer support has been notified about the posted complaint.
        Verified Support
        Nov 23, 2016
        LatestOne.com Customer Care's response
        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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          P
          Prdt
          Nov 15, 2016
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 201009
          Website: Latestone.com

          Order ID - LO3246172
          Received defective flip cover. I want to change.
          Jan 5, 2017
          Complaint marked as Resolved 
          Verified Support
          Dec 02, 2016
          LatestOne.com Customer Care's response
          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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            S
            sagarkrissh
            from Bengaluru, Karnataka
            Nov 17, 2016
            Resolved
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            Resolved

            Address: 560020

            This is Fraud online shopping. Please stop it or provide a good products and service.
            Delivery boys please don't come. Customer's will give you nicely see.
            Please I want my product replacement. Do the needful.
            Jan 4, 2017
            Complaint marked as Resolved 
            Verified Support
            Dec 02, 2016
            LatestOne.com Customer Care's response
            Hi, please share the correct order id
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              A
              aprk
              from Chennai, Tamil Nadu
              Nov 15, 2016
              Resolved
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              Resolved

              Address: 631501
              Website: PTron Tronite BLUETOOTH Smartwatch sport automatic on/off batttry back low

              Ptron tronite bluetooth smartwatch sport automatic on/off batttry back low, same time net work prblem, so refund amount, pls, i am not saidishpaiid,??? ptron tronite bluetooth smartwatch sport automatic on/off batttry back low, same time net work prblem, so refund amount, pls

              Order no: lo3209087
              Tracking no:[protected]

              Name: rajkumar
              Phone no : [protected]
              Dec 19, 2016
              Complaint marked as Resolved 
              LatestOne.com customer support has been notified about the posted complaint.
              Verified Support
              Nov 15, 2016
              LatestOne.com Customer Care's response
              Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
              I made payment but didn't get any order id...
              LatestOne.com Customer Care's response, Nov 17, 2016
              Verified Support
              Hi, please share your registered email id and phone number
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                B
                Bishal Garg
                from Bengaluru, Karnataka
                Nov 15, 2016
                Resolved
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                Resolved

                Address: 560076
                Website: latestone.com

                I have purchased a watch on 5/11/2016 vide order I'd LO3225251 . The watch is not working it's defective . I have created a ticket also but I did not get a responce ..The product which they show n product which they deliver is completely different . It was my first experiance with latest one but sorry to say I m not at all satisfied.. nor I got any response from ur end...
                Dec 25, 2016
                Complaint marked as Resolved 
                LatestOne.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 15, 2016
                LatestOne.com Customer Care's response
                Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
                Verified Support
                Nov 17, 2016
                LatestOne.com Customer Care's response
                we have assigned reverse pick up, kindly wait for 9 to 12 working days, once pick up is done we will refund the amount, Thank You, Note: please do not share bank details / credit card details with anybody over the phone.
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                  S
                  santosh kolhe
                  from Mumbai, Maharashtra
                  Nov 14, 2016
                  Resolved
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                  Resolved

                  Address: 431603

                  Hi, My name is Santosh Kolhe, I have placed an order id ( L[protected] of watch on 02 th Novembar 2016 and not received as on date and i call to customer care latest one.com but responces customer care .
                  so please my order dispatch details & confirmation .

                  I have already payment credit card but not received watch . so please guide
                  Jan 15, 2017
                  Complaint marked as Resolved 
                  Verified Support
                  Nov 26, 2016
                  LatestOne.com Customer Care's response
                  Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                    A
                    Anusha Naik
                    from Ponda, Goa
                    Nov 14, 2016
                    Resolved
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                    Resolved

                    Address: South Goa, Goa

                    I buyed stylish mens watch ultra size fashion sport watch blue and its not working i want to return it
                    Jan 5, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 02, 2016
                    LatestOne.com Customer Care's response
                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                      P
                      Puspita dey
                      from Kolkata, West Bengal
                      Nov 13, 2016
                      Resolved
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                      Resolved

                      Address: Hooghly, West Bengal
                      Website: Latestone.com

                      Order id-LO3261268, SPORTS WATCH WITH ANALOG DIAL RED, ORDER DATE-7.11.2016, company's VAT tin: [protected], tax invoice no. POT-1998363, INVOICE DATE:- 11/8/2016
                      +1 photos
                      Dec 17, 2016
                      Complaint marked as Resolved 
                      Nov 07, 2016
                      Sapna Shori's response
                      fake nd fraud company
                      Verified Support
                      Nov 15, 2016
                      LatestOne.com Customer Care's response
                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
                      I have received used mobile cover which having lots of scratches on it it cost tooo highly for me pls exchange ths cover to me.pls gave my money back to me ths company is a fraud company i wnt my money back
                      LatestOne.com Customer Care's response, Nov 15, 2016
                      Verified Support
                      Hi, please share your order id, our customer support will surely help on this.Please let us know your convenient time so that we can give you a call.NOTE: please donot share your bank details/ credit card details over the phone.Thank you
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                        A
                        Aneesha Mirji
                        from Arsikere, Karnataka
                        Nov 13, 2016
                        Resolved
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                        Resolved

                        Address: Dharwad, Karnataka, 580024
                        Website: www.latestone.com

                        My order id is LO3143526 purchased Samsung galaxy j7 back cover and I received it damaged product and now I asked to replace or cancel the order but customer executives are denying it. I[censored] can't replace and refund the product then what customer should do? If there service is so worst then atlst should not bluff with customers emotions and hard earned money.
                        Dec 20, 2016
                        Complaint marked as Resolved 
                        LatestOne.com customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 14, 2016
                        LatestOne.com Customer Care's response
                        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                          D
                          Deewas Kumar
                          from Mumbai, Maharashtra
                          Nov 12, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi
                          Website: Latestone.com

                          Dear Team,

                          I deewas kumar ordered for a wrist watch worth Rs. 1099/- but still I din't get that. I personally felt that the service of Latest one.com is very very bad. Now I came to know that why people are not preferring any on line shopping co. which has no brand value. why they use to go for Flipkart, Snapdeal or Amazon... It is all about service only.

                          I will never opt this latest one.com in the future and will suggest others also not to buy from this online co. Delivery service is very poor. I personally contacted 4-5 times to its customer care but iwas not at satisfactory level.Delevery boy is very rude and very harsh and doesn't know how to talk with customers. Some deleivery Man was unable to tress the address or some is talking very rudely and in a very negative sence.First time I could not receive the delivery because I was not at home and there is no timing for delivery when I was whole day in my home from 9 am to 5 pm...no one came or called me... one guy called me at 6:45 pm that I have come for delivery when I was not in my home... Does it make any sence??????????? They must come during the office hours!!! Second time one delivery boy came on 10/11/2016 at 5pm... and the same day in the morning itself; I got a message from Latest one that "ear customer your product is out for delivery please make sure that we are not able to accept Note rs. 500 and rs 1000/- as Modi Govt. had announced on 08/11/2016 ...these two nores are not legally valid from the 08/11/2016 -Midnight. These thing..i can understand.. as Govt. has banned these note then no body will ready to accept this. But when the delivery boy came on 10/11/2016 at 5pm ...that time I was not at my residence. I told him to deliver at my friend's shop and collect the cash from there itself. when he reached there then my friend gave him nor rs 1000/ but he denied to accept... this I can understand; but at that time my friend was not having a note rs. 100/-- then he was giving him a note rs. 10/ or a coin rs. 10/- but he again denied to accept the note rs.10/- I really coud not understand...WHY????????? Wheter govt. has banned Rs. 10 or Coin of 10/------

                          Then WHy he din't accept ??????????????????? and also when I was calllin him...deliberately he was not picking up my call!!!

                          when he received then he mis behaved with me...and repied very rude and wrong that I cant say...

                          He was using a number...i.e...[protected]...

                          Very Bad experience with Latest One...

                          I am thinking to share the same on all kind of Social Media...like...Facebook, Twitter, Watsapp...and others...SO that people could aware about the worst service of Latest one...

                          U can Contact me on[protected]
                          Dec 18, 2016
                          Complaint marked as Resolved 
                          LatestOne.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 15, 2016
                          LatestOne.com Customer Care's response
                          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
                          Dear team i received samsung j3 back cover with worst condition and it is not fit to the my mobile and the item was full of scratches and i want to return this product please pick up this product and don't give this type of stupid products to the customer.ORDER NO-SO2998169.
                          LatestOne.com Customer Care's response, Nov 18, 2016
                          Verified Support
                          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                            K
                            Karnakaran
                            from Mumbai, Maharashtra
                            Nov 11, 2016
                            Resolved
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                            Resolved

                            Address: 600089
                            Website: latestone.com

                            Sir, I am Karnakaran in Ramapuram, Chennai. I am booked a Micromax A 46 Battery at 28/10/ 2016 in latest one.com . But this day i am not received the item. I am already paid Rs.269/- the amount of my debit card. But battery are not received .so please kind send the item immediately. Thank you .
                            Jan 1, 2017
                            Complaint marked as Resolved 
                            Nov 11, 2016
                            Updated by Karnakaran
                            Already I am send the complaint last week . Please issue the item or returned my money Rs.269.
                            Nov 11, 2016
                            Updated by Karnakaran
                            Yes please send me the battery or cash.
                            Verified Support
                            Nov 21, 2016
                            LatestOne.com Customer Care's response
                            Hi, please share the correct order id
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                              Khushbu Mehta16
                              from Mumbai, Maharashtra
                              Nov 11, 2016
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400004
                              Website: [email protected]

                              Received a s4 mini cover instead of Nexus 5
                              On that very spot I made a ticket mailed them did everything they told me to send the picture I did the same after that there is no response from them
                              From last one week or more I am trying to get my refund or the product that I had order but none of the things are done by them
                              +7 photos
                              Dec 22, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 21, 2016
                              LatestOne.com Customer Care's response
                              Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
                              Smart watch withphone not working stop with diamage amont refund 1300rupees i am not interest smart watch good but not working.
                              LatestOne.com Customer Care's response, Nov 21, 2016
                              Verified Support
                              Hi, please share your order id, our customer support will surely help on this.Please let us know your convenient time so that we can give you a call.NOTE: please donot share your bank details/ credit card details over the phone.Thank you
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                                R
                                Roxy Roy
                                from Jalandhar, Punjab
                                Nov 11, 2016
                                Resolved
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                                Resolved

                                Address: Chandigarh, Chandigarh, 752

                                Damage produckt, back cover all side scraches .etc
                                Jan 2, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Nov 21, 2016
                                LatestOne.com Customer Care's response
                                Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                                  M
                                  Md Shariff
                                  Nov 11, 2016
                                  Resolved
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                                  Resolved

                                  Address: YSR, Andhra Pradesh, 516115
                                  Website: latestone.com

                                  Dear sir,

                                  I have purchased samsung j7 back panel with
                                  Order information
                                  Order number: lo3246921
                                  Name: bujji bujji
                                  Order date:[protected].

                                  Today morning i received the panel with a lot of scratches on it.

                                  Can you please replace it or refund.

                                  Thanks & regards
                                  Mohammed shariff.
                                  [protected].
                                  +3 photos
                                  Dec 15, 2016
                                  Complaint marked as Resolved 
                                  LatestOne.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 12, 2016
                                  LatestOne.com Customer Care's response
                                  Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
                                  I get product not good condition so i refund my money i send request but till date not reply

                                  Fully scratched panel - Comment #2597616 - Image #0
                                  LatestOne.com Customer Care's response, Nov 17, 2016
                                  Verified Support
                                  Hi, please share your order id, our customer support will surely help on this.Please let us know your convenient time so that we can give you a call.NOTE: please donot share your bank details/ credit card details over the phone.Thank you
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                                    A
                                    Ajith Ashokan
                                    from Jabalpur, Madhya Pradesh
                                    Nov 11, 2016
                                    Resolved
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                                    Resolved

                                    Address: Palakkad, Kerala, 678003
                                    Website: LatestOne.com

                                    Dear Sir,
                                    The puma watch which I purchased was not working. Damages are order their in number that watch.Order no is LO3136003. I want to replace the watch & Give me a blackone with white Dail.
                                    Waiting for your valuable reply. Kindly do the needful.

                                    Regards
                                    Aith. K.A
                                    'Anand'
                                    Kailas Nagar
                                    Kalpathy-PO
                                    Palakkad, Kerala
                                    Mob:[protected]
                                    Dec 24, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 21, 2016
                                    LatestOne.com Customer Care's response
                                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                                      B
                                      bibit babu
                                      from Gwalior, Madhya Pradesh
                                      Nov 11, 2016
                                      Resolved
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                                      Resolved

                                      Address: Bhopal, Madhya Pradesh, 462038
                                      Website: www.latestone.com

                                      Hi, My name is Bibit Babu, I have placed an order id ( SO2959522 ) of watch on 11th october 2016 and received on 16th october, when I opened the cover box I have found it as defected piece since it's strap Spring Bar is not fixed and broken, I have raised a complaint in response to it one agent from reverse logistics has picked up the watch with invoice bill but I have not yet received and refund, please do the needful ASAP.
                                      +1 photos
                                      Dec 20, 2016
                                      Complaint marked as Resolved 
                                      LatestOne.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 12, 2016
                                      LatestOne.com Customer Care's response
                                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                                        R
                                        Rehan Firdauss
                                        from Pune, Maharashtra
                                        Nov 10, 2016
                                        Resolved
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                                        Resolved

                                        Address: Ahmednagar, Maharashtra, 414003

                                        I Got Ptron headphone BT from your e-marketing site. I Got charging problem in that. So I applied for return the product. Delivery guy came and took my product, but I am not able to know that how can I get my money back. My order was COD.my order ID is LO3229609.plz let me know that how to get my money back.
                                        +1 photos
                                        Jan 5, 2017
                                        Complaint marked as Resolved 
                                        Nov 10, 2016
                                        Updated by Rehan Firdauss
                                        You can call me on my mobile number [protected] or mail me on my email id [protected]@gmail.com
                                        Verified Support
                                        Nov 21, 2016
                                        LatestOne.com Customer Care's response
                                        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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