| Address: 500034 |
| Website: LatestOne.com |
To,
M/s Latestone.com
Road No 12, Banjara hills,
Hyderabad, Telengana 500034
Sir,
Request for Return of online packet found not good
Letestone.com Hyd – Order no SM 2626814 dtd 09/09/2016 AWB[protected]
I have purchased online one I- pad cover which was found not fit in my I- pad of Apple make. On 13/09/2016, when I received it and paid Rs 448/- and found this defect, I made request to return it under the policy, online company`s return system is not generating ticket. I sent the message via email as [protected]@latestone.com, which is returned as failed mail. I tried on your all listed phones but they are not responding. However on 14/09/2016 someone called me to know my problem and assured me to pick up return as soon as possible, but nothing is done so far. I have no reach out channel, phone is not responding email is showing failed message. On 17/9/2016 I lodged complaint with Ministry of Consumer Affairs, Govt of India and requested them to, Kindly let me know the ways to solve this problem. They took cognizance of matter on 19/9/2016
Again Mr. Rahul from LatestOne.con called me on 18/09/2016 and he assured me refund through ATM channel but my debit ATM card of SBI do not have this facility. His phone no [protected] is lying closed since then. I give the details of my bank account to him on SMS, and request you get my refund Rs.448/ be credited in this account with State Bank of India, P B Branch, Sansad Marg, New Delhi A/c no- [protected] IFSC No- SBI0004041.
Regards
D P Shukla
PH- [protected]
E-mail- [protected]@gmail.com, add-1009, Shipra Aptts, Kaushambi Ghaziabad-201010
Oct 23, 2016
Complaint marked as Resolved
LatestOne.com customer support has been notified about the posted complaint.
Sep 12, 2016
aman gangal's response plss replace my product
Sep 20, 2016
Balio's response I have perches Mobil flip cover but I have no delivered up to now
Verified Support
Sep 22, 2016
LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you