| Address: 797001 |
| Website: www.latestone.com |
On 9th of August, 2016 I ordered two products from latestone.com. Actually I did not intend to order two, so I tried cancelling my st order hoping it would get canceled like Snapdeal and Flipkart, I placed my order on new one. But my 1st order could not get cancelled and delivered on 18th August 2016 anyway. But when the 2nd order was received 19th August 2016, I found that the product is been damaged. I found out only when I opened the package.
Here are some easy points mentioned below:
1. I wasn't grant the permission to cancel my order.
2. I cannot log into my account. (Attach. available, sorry I have to remove my mail address).
3. I cannot gain access over my orders in their website.
4. I cannot make any direct contact with any of the executives which is really nerve breaking.
5. The product which I received, one happens to be good, but the second order is damaged (Attach. available)
The address stated below is their address.
mail- [protected]@support1.latestone.com
Palred Online Technologies Pvt Ltd
Road Number 12,
Banjara Hills,
Hyderabad, Telangana 500034.
Tel:[protected]
Therefore I request the www.latestone.com to Replace and Return my second order.
Sep 20, 2016
Complaint marked as Resolved
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you