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LatestOne.com Complaints & Reviews

4.6
Updated: Nov 30, 2021
Complaints 1678
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1523
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LatestOne.com reviews & complaints page 57

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A
Aditya Suri
Aug 3, 2016
Resolved
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Address: Hyderabad, Andhra Pradesh
Website: latestone.com

My order is so2291262 i am not satisfied with this product and i want to return it to you again as it is not like that as it is in picture that's why i dont like the product if you dont get it return i will go to my nearest police station so its a request please return it as i dont like it i want a headphones that i will take afterwards either i will replace it
Sep 8, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
I complain a return lenova k4 back cover and my complain nub :3153224...but your company not a take any action plz i req to solve my problem and take action fast plzzz ...
LatestOne.com Customer Care's response, Aug 19, 2016
Verified Support
HI kindly share the order id
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    V
    Varun Shandilya
    from Delhi, Delhi
    Aug 2, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110045
    Website: LatestOne.Com

    Latestone.Com — order canceled by vendor - no refund received
    Hi everyone
    I m varun,
    I had ordered a back panel for my phone for inr 349,
    Order was successful and i was promised that it will be delivered within 5-7 days but all in vain.
    Then i received a mail that my order iz canceled by the seller - without reason
    And my money will be automatically credited to my account but till date nothing has happened.
    I hv opened tickets for complaints at regular intervals but no replies... Nothing

    Plz friends don't ever buy anything from this site, these people are cheats...
    Frauds

    Order : so2158193
    Ccavenue reference:[protected]
    Order date:[protected]:33:01.047

    Varun shandilya
    [protected]
    [protected]@gmail.Com
    Aug 4, 2016
    Complaint marked as Resolved 
    Thanks guys @ www.consumercomplaints. in
    LatestOne.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2016
    LatestOne.com Customer Care's response
    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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      R
      Rishikesh Jha
      from Noida, Uttar Pradesh
      Aug 2, 2016
      Resolved
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      Resolved

      Address: 248001
      Website: LatestOne.com

      I have purchased back cover of apple iphone 5s after visting website. But the item which shown on website it is totally different. It was fake product and item was roughly scratched. And moreover it seems to be fake company because when i was calling on [protected] for customer care no one receiving calls. I lost almost 12 rupees after calling three times. Kindly return my item.
      Sep 6, 2016
      Complaint marked as Resolved 
      LatestOne.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2016
      LatestOne.com Customer Care's response
       Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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        A
        Ameer Sha
        from Alampur, Telangana
        Aug 2, 2016
        Resolved
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        Address: Malappuram, Kerala

        Ptron new full capacity metal 16gb pen drive,
        Order i'd:s02299790
        Order date:7/9/2016
        Company's vat in :[protected]
        Mobile :[protected]
        Seller
        Parled online technologies pvt. Ltd
        Road no:12, banjara hills
        Plot no:2, 8-2-703/2/b
        Hyderabad, telengana-500034
        Ind
        The device is damaged, it's not working
        My address
        Ameersha
        Pathiyil house karippol p. O
        Malappuram 676552
        Kerala india
        Tel [protected]
        Sep 4, 2016
        Complaint marked as Resolved 
        LatestOne.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 02, 2016
        LatestOne.com Customer Care's response
         Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
        Verified Support
        Aug 03, 2016
        LatestOne.com Customer Care's response
        Hi, Dear Customer, we tried calling you from this number [protected] But you are not receiving the call. kindly attend when we call next time, Thank you
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          J
          jaiwanti
          from Nagamangala, Karnataka
          Aug 3, 2016
          Resolved
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          Resolved

          Address: Uttara Kannada, Karnataka, 581401

          I took one PTron in-Ear Hook headset black /red and 2-1USB data cable black/gold for all smart phone & I phone
          & One Ptron power charger adapter dock socie for Iphone 6S+White But both are not working with my i phone therefore i returned goods through DTDC corrir NO B35657951& I tried to calling customer care from that day (when i recive goods )to till date i dint get any responce from latestone & I checket corrier Allredy Matreial recived by them till tod ay i dint get any responce from latest one side & i dint get any refund
          Sep 3, 2016
          Complaint marked as Resolved 
          LatestOne.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 03, 2016
          LatestOne.com Customer Care's response
           Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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            P
            Piyush Arjaria
            from Mumbai, Maharashtra
            Jul 31, 2016
            Resolved
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            Address: Bhopal, Madhya Pradesh, 462003

            I was order speaker order no so2230818. It s defacrive so i was return but till day no furture communication product or cash it all process minimum approx one month i am so disappointedly your services and call center not attending calls this my last warning if not solve my case i will sue in consumer foram. I am very mantly disturb for this thing. I have so many call, call centra so much mony spend for calling.
            Sep 2, 2016
            Complaint marked as Resolved 
            LatestOne.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2016
            LatestOne.com Customer Care's response
            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
            I booked HDMI cable so it was not fixing pin in my mobile so I want to give it back
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              S
              Sanjay Bhakuni
              from Meerut, Uttar Pradesh
              Jul 29, 2016
              Resolved
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              Resolved

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: Latestone.com

              Earphone are not working at all.no sound.i tried in different devices but no sound .its my first order in your website and its pathetic .even i can ask for refund but i m giving another chance becuase i want to buy more products so plz cooperate with me and take check these kind of problem because atlast you will loose your customer. its about 348 rs for me but you will losse your bussiness and satisfactions of customer .

              THIS IS THE REFUND REQUEST I RAISED AND IN RESPONSE OF THAT I GETTING You have reached the maximum number of open tickets allowed. To be able to open another ticket, one of your pending tickets must be closed. To update or add comments to an open ticket simply login to our helpdesk

              ITS JUST LIKE A SCAM WITH ME.


              SCAMMERS.
              Sep 3, 2016
              Complaint marked as Resolved 
              LatestOne.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 03, 2016
              LatestOne.com Customer Care's response
              we have assigned reverse pick up, kindly wait for 9 working days, once pick up is done we will refund the amount, Thank You, Note: please do not share bank details / credit card details with anybody over the phone.
              OrderID: SO2289808

              if you cant replace it refund my money back
              LatestOne.com Customer Care's response, Aug 1, 2016
              Verified Support
              Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                S
                Sanalsoman
                from Mumbai, Maharashtra
                Jul 29, 2016
                Resolved
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                Website: latestone.com

                I purchased wireless stereo bluetooth headset from latestone.com. It worth more than 800 including shipping charges. Specifications are too high on their company website. But, the product do not work properly. Even i can't on that product. I contacted the authority. But didn't get any response. It's a fake product. These kind of websites will definitely break the trust of other online shopping sites and will create negative impact on online shopping
                Aug 29, 2016
                Complaint marked as Resolved 
                LatestOne.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 29, 2016
                LatestOne.com Customer Care's response
                 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                  T
                  trajaarasu
                  from Paravur, Kerala
                  Jul 27, 2016
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600016
                  Website: latestone.com

                  I had placed an order for motorola moto g back cover gold motomo metal hard back cover case on 18 july 2016 from latestone.com but while i receiving the product it was totally damaged so i request the responsible concern to take my product back and please kindly refund my money back so that it will helpful for me.
                  Order id: so2233022,
                  Order date:13.07.2016,
                  Company's vat tin:[protected].

                  Thanking you.
                  +1 photos
                  Sep 4, 2016
                  Complaint marked as Resolved 
                  LatestOne.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2016
                  LatestOne.com Customer Care's response
                  Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                  Verified Support
                  Aug 03, 2016
                  LatestOne.com Customer Care's response
                   Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                  Don't buy, waste of money
                  I have purchased a above mention smart watch online on 14.07.2016 but the watch is defective as key board not working properly and i want to return this watch.I have tried to contect to cuatomer care but not respoding my call.
                  Panel cover full cracked and no fittings.new panel cover is black metal cover

                  Received damaged product - Comment #2512998 - Image #0
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                    A
                    Amber Khan
                    from Ahmedabad, Gujarat
                    Jul 26, 2016
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400050
                    Website: LatestOne.com

                    I had the wireless mini bluetooth speakers from latestone.com on april 19th 2016, received the product however was not happy with the product. Returned within the timeframe mentioned on their website. Was promised a refund, however since i wasnt comfortable with providing the bank details have been asking for a replacement since then. It has been more than 2 months now. Please take the necessary action at the earliest. The order no. Was so1798644. Their registered address is paired online technologies, road no. 12, banjara hills, plot # 2 8-2-703/2/b, hyderabad, telangana - 500034. Tel #[protected].
                    Sep 6, 2016
                    Complaint marked as Resolved 
                    LatestOne.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 27, 2016
                    LatestOne.com Customer Care's response
                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                    Verified Support
                    Aug 03, 2016
                    LatestOne.com Customer Care's response
                     Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                    Have ordered a Ptron headphone for Rs. 269 after the prepaid discount offered. The first time I placed the order the system got timed out after making the payment through my debit card. The second time the order was successfully placed but has got twice debited from my account as have received the Bank mesg regarding the same.
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                      V
                      Varun Shandilya
                      from Delhi, Delhi
                      Jul 26, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110045
                      Website: www.latestone.com

                      Hi everyone
                      I m varun,
                      I had ordered a back panel for my phone for inr 349,
                      Order was successful and i was promised that it will be delivered within 5-7 days but all in vain.
                      Then i received a mail that my order iz canceled by the seller - without reason
                      And my money will be automatically credited to my account but till date nothing has happened.
                      I hv opened tickets for complaints at regular intervals but no replies... Nothing

                      Plz friends don't ever buy anything from this site, these people are cheats...
                      Frauds

                      Order : so2158193
                      Ccavenue reference:[protected]
                      Order date:[protected]:33:01.047

                      Varun shandilya
                      [protected]
                      [protected]@gmail.com
                      +2 photos
                      Aug 4, 2016
                      Complaint marked as Resolved 
                      Thanks guys @ www.consumercomplaints
                      LatestOne.com customer support has been notified about the posted complaint.
                      Jul 26, 2016
                      Mahendra Asiwal's response
                      I have ordered a smart watch from letest watch but begore one month butstill idident received my complaint and they also not responding as i have all reacy psid by credit card detailof my order is bow
                      your OrderId # SO2149660 is shipping through Aramex with Tracking No. [protected]. Tracking details available here after 6 hours http://goo.gl/dxbLDf
                      Verified Support
                      Aug 03, 2016
                      LatestOne.com Customer Care's response
                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                      Sir I book a smart watch order no SO 2149660 shipment no [protected] by aremex but still I not received my shipment, after contacting to aremex they told that they have return the samt to you
                      Please fwd the watch or return money as I paid through cradit card

                      I book a complain no Kia/071616
                      But no action on my complaint
                      I have not received any reply on LatestOne behalf...
                      Plz help me wid all Dis...
                      i have not seen such a fake company like this. totally fraud i think.
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                        J
                        jatin dhoundiyal
                        from Delhi, Delhi
                        Jul 23, 2016
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                        Address: Dehradun, Uttarakhand, 248179
                        Website: latestone.com

                        Hello sir iam purchase a laptop charger but not charging and incomplete oder not cable only adapter website to show product all completed data cable 2 and adapter with charging dc ware but delivery only adapter it's not good plz return to my oder my name jatin dhoundiyal
                        Oder Id S02270045
                        ODER DATE 21/7/16
                        Plz refund immediatly other wise i wil complaint in consumer court
                        LatestOne.com Customer Care's response, Aug 3, 2016
                        Verified Support
                         Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                        I placed on order on the 17th july 2016 and was promised order on 21st but receive any service as of yet even after paying it online.

                        Xioami redmi mi2 motomo hard back cover case silver qty 1 price 199 and discount offered 10 because of online payment.
                        LatestOne.com Customer Care's response, Aug 3, 2016
                        Verified Support
                         Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                          S
                          Sudheer Kumar Maddukuri
                          from Chennai, Tamil Nadu
                          Jul 21, 2016
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560043
                          Website: Latestone.com

                          Fraud company, firstly they provide duplicate product and we would want to return it, and after we return the product, we will get to see their real face. You wait for one week for refund... Not done...
                          You will write to them, they will ask you to send the tracking no and the courier partner you returned, you will send they will send you a link to send details of your bank ac and amount of refund need to be done. Return tracking no. As if they does not know any of this details.

                          Finally you will be writing to them, but... No refund. No reply, no support. No money...
                          Aug 28, 2016
                          Complaint marked as Resolved 
                          LatestOne.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 21, 2016
                          LatestOne.com Customer Care's response
                           Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                            D
                            deepak_kja
                            Jul 21, 2016
                            Resolved
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                            Resolved

                            Address: 500034
                            Website: Latestone.com or www.palred.com

                            Hello,
                            My name is deepak kumar and i purchased a health tracker watch from latest one long ago. It was returned by me within 7 das because of some technical issue. I am writing this because they are not returning my 999 inr and it is now 2 months and they are giving me same mail again and again but not returning my money. My order id is s01881325 and i opened a ticket (Ticket #536026) on their site but unable to get my money back. Screen shot of the tickets are attached. Please advice what to do. And on their website they say we can blindly trust on them.
                            +6 photos
                            Aug 27, 2016
                            Complaint marked as Resolved 
                            LatestOne.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2016
                            LatestOne.com Customer Care's response
                            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                            Hi everyone
                            I m Varun,
                            I had ordered a back panel for my phone for INR 349,
                            Order was successful and I was promised that it will be delivered within 5-7 days but all in vain.
                            Then I received a mail that my order iz canceled by the seller - without reason
                            And my money will be automatically credited to my account but till date nothing has happened.
                            I hv opened tickets for complaints at regular intervals but no replies... Nothing

                            Plz friends don't ever buy anything from this site, these people are cheats...
                            Frauds

                            Order : SO2158193
                            CCAvenue Reference:[protected]
                            Order Date:[protected]:33:01.047

                            Varun shandilya
                            [protected]
                            [protected]@gmail.com

                            Regarding refund of a product. - Comment #2508135 - Image #0
                            Regarding refund of a product. - Comment #2508135 - Image #1
                            Regarding refund of a product. - Comment #2508135 - Image #2
                            For Latest One Customer Care, firstly take a class on what exactly a Customer Care means.
                            next no bloody from Latestone care about complaints, I don't know why. It should be LATE STONE instead latest one. The Worst Service I have ever seen in my life, not even a shop keeper delay in such amount.
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                              G
                              Gangaraju Ganga
                              Jul 20, 2016
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560062
                              Website: latest one

                              Chuchagatta main road near yallamma temple. Door 85 pin number 560062
                              Phonenumber [protected]
                              Sep 3, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 03, 2016
                              LatestOne.com Customer Care's response
                              Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                              Self. Stick. Is problem. Camera to not working

                              Selfie stick problem to camera not click - Comment #2503839 - Image #0
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                                S
                                Satyam Waghela
                                from Mumbai, Maharashtra
                                Jul 20, 2016
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400012
                                Website: www.latestone.com

                                Ticket #261372
                                ​hi

                                I have received the product
                                Ptron virtual reality headset order no. So2009000, on 1st june 2016 at 10.45 am.

                                The box was not sealed and it was damaged. As the product had mentioned the remote control, i did not receive it. The product lens adjustment is already broken as attached picture, thus the visuals aren't clear.

                                Kindly reverse the product and return the money.

                                ​it's very disapointing
                                ​i can't run after all this, refund issues
                                ​plz clear my refund asap it's more then 45days now.
                                ​i want to talk to your representative plz call me asap.
                                ​and clear what is going wrong
                                ​very urgent
                                Aug 23, 2016
                                Complaint marked as Resolved 
                                LatestOne.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 21, 2016
                                LatestOne.com Customer Care's response
                                Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                  D
                                  Deepaksaini18
                                  from Jamshedpur, Jharkhand
                                  Jul 20, 2016
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500034
                                  Website: www.latestone.com

                                  I ordered Ptron powerbank 16800mah order number SO890830 on 14.10.2015. after 6 months the power bank do not hold any charge. Even if i chagre 100%, it gets drained in a day. The LED in the power bank turn on automatically. Now it is useless crap of plastic. when i contacted the customer care, he told me that product can be replaced within 7 days and they do not provide any warranty after that period.
                                  Aug 21, 2016
                                  Complaint marked as Resolved 
                                  LatestOne.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 21, 2016
                                  LatestOne.com Customer Care's response
                                  Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                                  Verified Support
                                  Jul 21, 2016
                                  LatestOne.com Customer Care's response
                                  Hi can you please share the correct order id
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                                    S
                                    Sushilkumar Janugade
                                    from Pune, Maharashtra
                                    Jul 18, 2016
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                                    Address: Pune, Maharashtra, 412308
                                    Website: latestone.com

                                    Hi i have ordered p tron bluetooth headphone order dated 7/6/2016
                                    Order id so2201504 that device when i opened its not working properly that incoming voice is not coming so please replace that device as early as possible
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                                      M
                                      Murthy Javvaji
                                      from Mumbai, Maharashtra
                                      Jul 17, 2016
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                                      Address: Mumbai City, Maharashtra, 400020
                                      Website: Www.latestone.com

                                      Dear customer, your order# so2219419 is ready to ship. It will be shipped to you soon. But not received yet. Please follow up
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                                        R
                                        Ravinder Nagpal
                                        from Mumbai, Maharashtra
                                        Jul 16, 2016
                                        Resolved
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                                        Address: 411041
                                        Website: latestone.com

                                        I had ordered subject pen drive for my one plus 2 mobile and on receipt it was found unsuitable for the mobile and matter was reported to your support team who in turn arranged to collect the same vide pickup receipt/[protected]/paired (so1619754) dtd 25/03/2016. however despite sending e-mails to your support team i have not received any reply as to whether you will replace the same or re-imburse the amount collected from me as cod. you are requested to please resolve the issue immediately.
                                        Aug 24, 2016
                                        Complaint marked as Resolved 
                                        LatestOne.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 18, 2016
                                        LatestOne.com Customer Care's response
                                        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                                        Verified Support
                                        Jul 21, 2016
                                        LatestOne.com Customer Care's response
                                         Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                                        I am awaiting reply to my complaint.I'll rate them after their response.
                                        Wrong size phone cover

                                        Re: ptron ultra 16gb otg pen drive not as per requirement [#651106] - Comment #2503746 - Image #0
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