LeEco / Leshi Internet Information & Technology Complaints & Reviews

I have purchased leeco le2 mobile on 12th of aug. I opened it on 24th of aug and found it faulty as display was blank. Complained to customer care[protected] they said to give it to service centre. I submitted the same on 24th and they said it will take maximum 15 days to get it repaired. Now it has been 1.5 months i have called several times but they have not returned my set neither they are able to tell me when will i get it back. They...

I have booked product le max2 in the site on 01.10.2016 12.56.59 am by paying through credit card and due to some reason i thought to cancel the order on the same day and there is no option to cancel the order at all. Generally all shopping websites provide an option to cancel the order.

On the same day, i have sent a request mail to the [protected]@le.com (Published on the company website) for the cancellation of order. I...

I had purchased leeco le1s x509 from flipkart on 17th jul 2p16 from flipkart, from day 1 handset was heating upto 55°c, i informed this to flipkart but they said handset is working fine & cant replace your handsrt.
On 17th sep 2016 handset got issue in switch on/off, i went to service centre at nehru place delhi, they had taken my handset for repair with job sheet no. Js[protected] & told me that this handset will repair at bangalore...

My phone got dead in two months. Service centre took approx 1month in repairing.
Post repairing they handed over me a downgraded model. When i tried to contact service centre they r saying that they had stopped providing service for letv.
Very bad customer support service.
Now i don't want to use le eco.
I want my phone get replaced hand to hand or givey money back.
Le eco service is very pathetic....

I am from hyderabad india i am facing very bad experience of leeco letv i give my le1s mobile phone for replacement before 3 months ago there is no response from store and i call many times to the toll free and store and i am not getting any response from them but now i got reponse not for replace phone they are saying your mobile phone have some problems so the company can't able to repair it you can come and collect your old damage phone...

I got a faulty product from In.lemall.com. But when I put a return request on there site it was not working and I send a mail with snapshot of there return form and from that day I am continuously mailing on there mail [protected]@le.com but always got the same response that my request is send to the concern department and they will contact me soon. But today is 25th day after complaint but I dont get a single call from LeEco.
br...

I purchased my le eco le max 2 on 09/07/2016 from flipkart and within 15 days of purchase it started showing network issues and in next 10 days there was no network in both sims.
This is not what you expect from a new phone!

I submitted my phone for repair on 09/08/2016 to company's service centre and for the time being no spare phone was issued to me.

I am submitting this complaint on 12/09/2016 and its...

Dear team,
Today i have visited bm gadget pune service center to collecting my mobile device handset & while testing reported issue will get repeated in front of technician & they are also surprised to see the touchpad & overall hanging issue with my handset.
As per discussion with bm gadget pune service center team, they says we will send back the same to le eco office for further investigation.
I want the replacement...

I had purchase le eco mobile on 26-may-2016 from flipkart after 46 days mobile 1102 speaker no sound same as camera is not clear also mobile heating battery backup is low so i am submit the mobile to s k enterprise inderlok on 27-jul-16 but still i am not received the mobile. After so many call to customer care and mail to [protected]@le.com i not get any respond via call or mail
Whenever i call the customer care they always say repair...

Hello,

I was facing issue with display (2 spots on display near sim slot) of my new leeco 1s phone and i deposited my phone to service centre located at sahara mall, gurgaon for the same on 23 july'2016, saturday.

After 13 days, today (05 aug'2016, friday) i went to collect my phone but the phone that they gave me in replacement of my new phone, was in very bad condition with lots of scratches and breakage spots,...

I submitted my phone to service center on 30th July. On 17th Aug I got phone back, but I noticed that which phone I got is different one. This one having different IMEI numbers. I am not very sure that I want this phone, because this one is reimbursed device and device having several dents in body and looks very old, paint almost faded, also i don't know what problems will come in near future, as I already suffered due to your poor services.br...

I have given my phone for replacement at service center before 3 months. At the time of phone submmision at service center they told me that i will get back my phone within 10 days. But, they give me my phone after 45 days and without replacement. So, i have given back my phone and told them for replacement again they told me that it will be done within 7 days. But now its being 3 months and i am didn't receive my phone. They are not even...

— be aware of leeco & flipkart —

Dear friends,
This to inform u that don't purchase the mobile handset of leeco as i am facing the fraud of this company.

Even after so many days got no solution from flipkart and leeco even didnt respond...

My order no with flipkart was - od[protected] [incident: in[protected]]

I hv ordered a mobile from flipkart and both...

Hi all, this complain is regarding purchase which i had done under order number[protected] dated 12th-july for the amount 11999 from le eco website (http://in.lemall.com/in/). on the basis of reviews i didn't even open the box and i tried to place the return request but there was issue on the site so i need to wait till they fixed technical issue. finally on 18th july i placed return request and on next day bluedart people came and collected...

Order id[protected]
Return id[protected]

I have generated return request on 07/07/2016 and my product picked on 13/07/2016 but till now not received the refund as per the policy the refund is initated with in 21 working days but now they are saying to wait for more 21 working to refund to be credited in account from today. Its more than one month time expired

Worst company and worst cutomer support...

Hi, This is regarding the order number[protected] which I placed on Le ECO (http://in.lemall.com/in) on 28th June amounted 11999 rupees and received the phone on 1st July but don't like their phone quality so raise return request[protected] on their site on same day 1st July after there was not updated from LeEco team after so many calls and follow up phone got picked up on 14th July by Blue Dart people with Tracking details ([protected])...

I have ordered a le2 mobile on 5th of july and due to the technical glitch at the transaction page i got a error and i have done the payment again. After few hours i got a message that both the mobiles are shipped. I have called the customer support to cancel one order because there is no cancellation option in there website. The customer support replied that there have mailed the request to concerned department and the issue will be resolved....

Imei number: [protected]
Order id:[protected]
Date of order purchase: 28.06.16
Return request number:[protected]
Return request approval date: 13.07.16

Purchased lemax2 mobile from lemall website on 28.06.16. The delivery was done on 05.07.16. Though freebies like headfone, one year subscription of movies, one year subscription of saavn website was promised before sale, nothing was given...

I purchased my phone one month back from flipkart and after 1 month, i observed it gets heats up very soon. One fine day, i found the display is not working and sc took rs. 4000 to repair the phone.

Never buy this phone, it is just a crap they are selling it. I guess they are repairing old phone and selling it to customer. '


Never never never buy....

I am yagnesh panchal, from mumbai.

I have bought your letv 1s mobile of which imei number is below
[imei/serial no: [protected], [protected] ]
And invoice no : # chn_puzhal_[protected]

I had a problem with your device, that your back button was not working.
I tried to find your service centers in mumbai. But found that all the service centers not working or closed down. At last...